Public Sector Network Presents:

7th Annual

Innovate NSW 2024

Where practical operations meets pioneering innovation

Thursday, 20 June 2024
Doltone House Jones Bay Wharf, Sydney

Event Day Guide

Thank you for joining this event. Below are a few handy links to make it easier for you to find us on the day and to get involved.

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#PSNINNOVATE

What’s In Store for 2024

With trust being a prerequisite for progress, humanizing government, making the right decisions, and meeting citizen expectations by providing a service that is intuitive, engaging, and easy to use are critical if the NSW Government is to enter 2025 with confidence.

To regain and retain trust, innovating to keep up with emerging citizen
demands is a necessity. But innovating in the face of the most significant
barrier to continuous innovation – budget constraints and competing priorities

The 7th Annual Public Sector ‘Innovate NSW’ Showcase aims to help guide and facilitate this significant, ongoing undertaking – bringing together 200+ NSW government leaders and influencers to converge and collaborate on what has worked best to date.

View Agenda

Support A Crucial Cause

As a B Corp-certified organisation, Public Sector Network (PSN) is dedicated to creating positive change within our communities.

Public Sector Network (PSN) joined forces with White Ribbon to acknowledge and strengthen efforts in domestic violence prevention.

Help us support a crucial cause. Here’s how?

Attend & Support: For every attendee, PSN pledges to donate $5 to White Ribbon, aiding their efforts to combat domestic violence and advocate for gender equality.

Your presence not only inspires innovation but also amplifies our support for White Ribbon.

Together, we can make a difference.

20 + Inspiring Speakers

Hear from and network with the industry’s most senior NSW government decision makers in data, digital and ICT.

A Chance to Get Out of the Office

Join 200+ of your peers set to come through the doors of the showcase. Kick up your heels and strike up a conversation – who knows where it may take you?

An Immersive Show Floor

The exhibition floor will showcase bleeding edge technology providers that provide solutions for your most pressing challenges. Pop down in the networking breaks and explore the expo.

Deep Dive Into Two Dedicated Streams

Digital & CX

The Digital and CX stream explores the next frontier of citizen services – CX and digital services that inspire true public trust and engagement.

Data, AI & Emerging Tech

The Data, AI & Emerging Tech stream showcases turbo charging transformation and innovation, whilst accelerating the analytics agenda.

What Your Peers Had To Say

“The speakers were very inspiring. We have great leaders in the Public Service and I enjoyed seeing them collaborate and present as one.”

Department of Communities and Justice

“It was a valuable to hear that others are facing similar challenges but at the same time we share similar pathways forward.”

Parliament of NSW

“Great event to share and learn new innovation happening in public sector.”

Department of Customer Service

Mandy Young,

Chief Executive Officer

State Insurance Regulatory Authority

Joann Wilkie
Deputy Secretary, Economic Strategy and Productivity

NSW Treasury

Chris Lamb

Deputy Commissioner

NSW Public Service Commission

Peter Achterstraat

NSW Productivity Commissioner

NSW Treasury

Ruth Owen
Deputy Secretary, Strategic Implementation Group

NSW Premier’s Department

Scott Johnston

Deputy Secretary & Chief
Commissioner of State Revenue

Revenue NSW

Michael Rodrigues

24 Hour Economy Commissioner – Office of the 24-Hour Economy Commissioner

Department of Enterprise, Investment and Trade

Lisa McLean

Chief Executive Officer Circular Australia, Member of Circular Economy Ministerial Advisory Group

Department of Climate Change, Energy, the Environment and Water & Circular Australia

Eamon Waterford

Chief Executive Officer

Committee for Sydney

Chris Hanger

Chief Operating Officer

NSW Department of Climate Change, Energy, the Environment and Water

John Cleland,
Chief Executive Officer,
Essential Energy

Andrew George,
Chief Executive Officer,
WaterNSW

Megan Stiffler

Deputy Commissioner

Fire & Rescue NSW

Alexandra Geddes

Executive Director, Programs & Innovation

NSW Environment Protection Authority

Annette Pitman,
Chief Executive Officer
Create NSW

Phil Hassey,
Chief Executive Officer, capioIT

Sudeep Acharya

Chief Executive Officer

MTX APAC

Matthew Daly

Commissioner

NSW Health

Dr Hannah Tonkin

Inaugural Women’s Safety Commissioner

NSW Department of Communities and Justice

Dan Bowes

Executive Director, Customer Service – Taxes and Grants

Revenue NSW

Kylie De Courteney

Managing Director

NSW Telco Authority

Jody Grima

Acting Deputy Secretary, Corporate Services/COO

Department of Customer Service

Shaun Ruming

Deputy Secretary/Chief People Officer

NSW Department of Education

Paul McGilly

Government Head, Australia & New Zealand

Newgen Software

Sanja Galic

Senior Client Partner, Federal Government Lead

Publicis Sapient

Kate Carruthers,

Chief Data & Insights Officer

UNSW

Vafa Ghazavi

Executive Director, Research & Policy

James Martin Institute for Public Policy

Will Liang

Executive Director, Asset Management

MA Financial Group

Mark Lenzner,
Executive Director ICT / Digital Sourcing, Digital.NSW,
Department of Customer Service

Natasha Mann,

Deputy Secretary, Fair Trading and Regulatory Services & NSW Fair Trading Commissioner

NSW Department of Customer Service

public sector network man speakers image

Jessica Ho,
Director, Digital Investment Assurance,
Digital NSW,
Department of Customer Service

Ashok Mysore

Vice President and Regional Head, Delivery and Operations, Australia and New Zealand

Infosys

Rod Williams

AI/ML Specialist

Google Cloud

Catherine Garner,
Senior Partner, Public Sector Lead,
IBM Consulting

Discussing the Most Current Topics

#Transformation

#Data & Analytics

#Innovation

#Technology

#OPEX

#Citizen Service

#Digital & CX

#NextPhase

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Registration

LIVE PRESENTATIONS

Hear from public sector leaders about the latest trends and explore how to instantly apply these insights and gain unique perspectives

NETWORKING

An opportunity to engage with your peers from across the state in dedicated networking sessions, interactive roundtable discussions and meal breaks

TECHNOLOGY SOLUTIONS

Hear from leading solutions providers in the government space as they explore key technologies to improve citizen services

ON-DEMAND

Receive on-demand access to session content on the complimentary Public Sector Network social learning platform

Reserve Your Complimentary Pass Here

Location

Doltone House Jones Bay Wharf

Doltone House Jones Bay Wharf is a unique heritage venue situated on a restored finger wharf on the foreshore of Sydney Harbour’s Pyrmont. A spectacular decking area offers outstanding views of the Harbour Bridge, city skyline and Darling Harbour.

Good range of NSW public sector people talking to a wide range of existing digital transformation projects and what the future holds.

Department of Communities and Justice