Online Training
Person-Centred and Strengths-Based Case Management
Navigating complexity, aligning priorities and driving, positive outcomes for diverse clients
23 & 24 July 2024
10:30 AM - 2:30 PM AEST
Next intake: 23 & 24 July 2024 | 10:30 AM - 2:30 PM AEST
Overview
The role of case workers and social workers is becoming increasingly challenging. In addition to heavy workloads, time pressure, ambiguity, lack of support, and vicarious trauma; you also have to navigate the increasing use of technology, diverse language needs, and budget constraints.
In these challenging times with competing priorities; person-centred and strengths-based case management provides a solution to better collaborate with other agencies, engage with individuals and families and provide culturally-informed and inclusive services.
This two-day practical and interactive training workshop provides an overview of a person-centred and strengths-based approach to case management. It will provide the opportunity to develop core skills and strategies for working in a culturally informed, and inclusive way with individuals and families.
The training workshop uses a variety of interactive and experiential activities to support group members to apply concepts to their work, reflect on their practice, and share skills and strategies, and to network. Each participant will be provided with a workbook with information covered in the workshop, activities, case management tools, and useful resources.
Who Should Attend?
Workers in the community services and health sectors including managers and team leaders.Learning Outcomes
Online Training
Person-Centred and Strengths-Based Case Management
Session details
- Identify opportunities to improve case management from: monitoring, reviewing, transitioning, and closing
- This is an online session, designed for time-poor case managers and social workers
- Reaffirm and back your practical knowledge with tried and tested case management approaches
Level: Fundamentals
No previous experience necessary
Get this course using subscription credits. Learn more
This course requires 1 credit.
Key Sessions
Unpacking the Case Management Journey
• Definitions and key concepts
• What is involved in doing it?
• A case management journey
Different approaches to case management
• Strength-based case management
• Person-centred care
• Trauma-informed and healing centred
• Culturally safe and inclusive
Different approaches to case management (continued)
• Trauma-informed and healing centred
• Culturally safe and inclusive
Engaging with individuals and families
• Discussing strategies for engagement
• Working with people who are difficult to engage with
• Activities and discussion
Holistic assessment
• Conducting strength based, person centred, and inclusive
assessments
Developing and implementing a case plan
• Developing a support/ case plan
• Mapping out the planning process
• Reviewing communication strategies
• Pacing the development of the plan
• Goal-setting
• Clarifying and monitoring outcomes
• An overview of an outcome tree
Making ongoing case work, working with other agencies and transition
• Implementing the plan, making, facilitating, and supporting
referrals, networking for effective referrals, and monitoring and reviewing
• Mapping the support and service network, case coordination, and interagency teamwork
• Moving from one service to another or leaving the service
Documentation, closing in case management and reviewing your practice
• How to write and information giving on broad documentation guidelines
• Closing, evaluation, and follow-up
• Practical tips to review your case management practice
Meet Your Facilitator
Grace Leotta
Principal Consultant | Affirm Organisational Development and Training
Grace Leotta is a training, organizational, and community development consultant. She develops and facilitates training programs, facilitates planning, change management, organizational/service, practice development, and community and stakeholder engagement processes, conducts reviews and evaluations, and provides management coaching.
She is a Harvard University-trained adaptive leadership consultant, an internationally certified facilitator, an Australasia licensed community engagement trainer, a nationally accredited trainer and assessor, and an accredited social worker.
Grace has a background in senior management, community development, and casework, primarily in services for families with a member with a disability, including Aboriginal and Torres Strait Islander families and families from culturally and linguistically diverse backgrounds. She also has experience in teaching at a tertiary level in community consultation, community management, and social science.
Register Today
Join this training for professionals working within the Public Sector
Pay for individual courses
Extra Early Bird
Ends 10 May
$A 795
per person + tax $400 saving
Early Bird
Ends 7 Jun
$A 995
per person + tax $200 saving
Regular
Ends 22 Jul
$A 1195
per person + taxUse training credits
Additional discounts are available for group registrations of 10 or more. For group or payment enquiries or custom training solutions, please contact [email protected]
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10%
discount off course prices
Purchase at least 3 training credits*
Requires commitment to promote Public Sector Network courses internally
- Access to private discussion groups to connect & collaborate with training peers
- Connect & collaborate within public sector communities
- Membership enables access to exclusive case studies, whitepapers & reports
Bronze
15%
discount off course prices
Purchase 5-10 training credits*
- Dedicated account manager
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- Connect & collaborate within public sector communities
- Membership enables access to exclusive case studies, whitepapers & reports
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20%
discount off course prices
Purchase 16-30 training credits*
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- Connect & collaborate within public sector communities
- Membership enables access to exclusive case studies, whitepapers & reports
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25%
discount off course prices
Purchase 31-50 training credits*
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- Connect & collaborate within public sector communities
- Membership enables access to exclusive case studies, whitepapers & reports
Enterprise
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to be discussed
Tailor-made training programs with flexible training credits shareable amongst your team across many courses
- Learning & development consultant
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- In-house training options
- Premium report
- Access to private discussion groups to connect & collaborate with training peers
- Connect & collaborate within public sector communities
- Membership enables access to exclusive case studies, whitepapers & reports
* Most full-day Public Sector Network courses (which may be split over two days) will require one credit, which is valued at approximately $US595 or $A795, plus tax
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