Sitecore
Sitecore is the global leader in experience management software that enables context marketing / contextual communication. The Sitecore® Experience Platform™ manages content, supplies contextual intelligence, automates communications, and enables personalised commerce, at scale. It empowers digital marketers to deliver content in context of how customers or constituents have engaged with their government agencies and service providers, across every channel, in real time—before, during, and after an engagement or transaction. This context marketing is the only way to manage meaningful customer experiences that delight audiences, build loyalty, and drive efficiency in cost-to-serve. More than 4,600 customers—including American Express, Carnival Cruise Lines, easyJet, and L’Oréal—trust Sitecore to help them deliver the personalised interactions that win loyal customers.
In public sector, Sitecore works with Australian government agencies at all levels, including Department of Defence, Department of Home Affairs, Department of Health, Department of Industry, Innovation, and Science, CSIRO; NSW Department of Planning and Environment, icare NSW, VicRoads, Department of Justice VIC, Department of Health and Human Services VIC, SA Tourism, QLD Department of Transport and Main Roads, Department of Health WA, WAPOL, Water Corporation; City of Yarra, City of Darebin, City of Mandurah, City of Perth; Reserve Bank NZ, Statistics NZ, NZ Trade Enterprise, Wellington City Council, and over 450 customers in various other verticals.
Globally, the client list in public sector includes International Monetary Fund (IMF), Ministry of Justice UK, Royal Mint UK, Royal Navy UK, California Department of Water Resources, UAE Department of Energy, Dubai’s Electricity and Water Authority, Dubai’s Silicon Oasis Authority, Canada’s Department of Tourism, Heritage, and Culture, Anti Doping Denmark, and Danish Parliament.
Our mission is to revolutionise the relationship between organisations (in public and private sectors – both for-profit and non-profit) and their customers, by empowering the organisations to own the experience and communicate in context of customer interactions.
Also check out:
Sitecore continues its 9-year run as a Leader in Gartner’s Magic Quadrant for Web Content Management
Australia