Boston Consulting Group

Public sector organizations face pressure to deliver more for their citizens, from seamless digital services to new policies to address complex societal challenges. BCG's public sector consultants help the public sector meet and surpass these expectations. 

Providing better outcomes for citizens means being responsive, agile, and capable of creatively solving complex problems. Yet many public sector organizations remain hierarchical, bureaucratic, and built for a bygone era. To perform on all fronts- providing basic constituent services, solving pressing societal challenges, and responding to crises - governments must transform how they're organized and operate.

BCG's public sector consultants support governments around the world by bringing together our insights and capabilities from the private sector and decades of experience supporting public sector clients. We've completed more than 1,000 projects in the public sector in the last five years. We also founded, and continue to support, the independent Center for Public Impact which tracks how our work and the work of our government clients delivers positive impact to citizens. 

1. Embracing new technologies such as AI is only part of winning digital transformations. Changes to culture, org structures, capabilities, governance, and workflows are also critical to success. Our Center for Digital Government can assess your digital maturity and identify transformation opportunities.
2. Public sector transformations equip organizations with the right delivery models to realize their vision and achieve stakeholder buy-in. Our transformation in the public interest framework focuses on process, progress, transparency, and people. 
3. Public sector institutions must do more with less. We help optimize cost and productivity, manage costs, and deliver higher quality.
4. Talent is one of government's greatest assets. We work with public sector clients to develop world-class people and org capabilities, build agile orgs, and manage change.