Inclusion and Accessibility for Better Citizen Experience

13 July 2023 Ishan Rangana Author avatar
Save Comment
In this session, Sharon Pratchler, Ombudsman and Public Interest Disclosure Commissioner from Saskatchewan, discusses inclusion and accessibility for a better citizen experience. She emphasizes the importance of accessible service delivery, involving diverse groups in co-creating services to ensure inclusivity and accessibility, and the need for empathy and user-centered design to meet the needs of all citizens.

Most Popular in the community

Whitepapers & Reports Global Top 50: Government Innovators 2023

Global Top 50: Government Innovators 2023

Members-only
Industry Trends Coming Soon: iGaming Ontario to Request Proposals for a Centralized Self-Exclusion Solution in Early 2024

Coming Soon: iGaming Ontario to Request Proposals for a Centralized Self-Exclusion Solution in Early 2024

Public
Interviews Let's Talk Digital-Centric Culture: A Q&A with Nancy Norris, Senior Director, ESG & Digital Trust from BC Ministry of Energy, Mines and Low Carbon Innovation

Let's Talk Digital-Centric Culture: A Q&A with Nancy Norris, Senior Director, ESG & Digital Trust from BC Ministry of Energy, Mines and Low Carbon Innovation

Public
Interviews A Unified Front for Citizens with 'Tell Us Once' Government Services

A Unified Front for Citizens with 'Tell Us Once' Government Services

Public
Interviews Let's Talk Client-Centric Service Delivery: A Q&A with Mike Palmer, Chief Information Officer from City of Victoria

Let's Talk Client-Centric Service Delivery: A Q&A with Mike Palmer, Chief Information Officer from City of Victoria

Public
Interviews Let's Talk Data Literacy: A Q&A with Sylvain Belanger, Executive Director and Chief Information Officer at Treasury Board of Canada Secretariat

Let's Talk Data Literacy: A Q&A with Sylvain Belanger, Executive Director and Chief Information Officer at Treasury Board of Canada Secretariat

Public
Industry Trends Bridging the Digital Divide: Prioritising Digital Equity in Western Australia

Bridging the Digital Divide: Prioritising Digital Equity in Western Australia

Public
Industry Trends Digital Platforms: A New Paradigm for Digital Interaction, Service Delivery, and Value creation.

Digital Platforms: A New Paradigm for Digital Interaction, Service Delivery, and Value creation.

Public
On Demand Innovating with Emerging Technologies: What’s Next for the Public Sector

Innovating with Emerging Technologies: What’s Next for the Public Sector

Members-only
On Demand Building Trust and Transparency Through Innovative Citizen Engagement

Building Trust and Transparency Through Innovative Citizen Engagement

Members-only
Case Studies Building Digital Government Talent Pipelines

Building Digital Government Talent Pipelines

Members-only
Whitepapers & Reports Collaborating for an Innovative Victorian Future

Collaborating for an Innovative Victorian Future

Members-only
On Demand Cooperative Efforts to Advance the Digital Ecosystem of Victoria

Cooperative Efforts to Advance the Digital Ecosystem of Victoria

Members-only
Whitepapers & Reports From Surviving to Thriving: A Global Outlook on the Priorities, Processes and Perspectives Shaping the Future Public Sector

From Surviving to Thriving: A Global Outlook on the Priorities, Processes and Perspectives Shaping the Future Public Sector

Members-only
Whitepapers & Reports Global Government Innovators eBook

Global Government Innovators eBook

Public
Inclusion and Accessibility for Better Citizen Experience
Public Sector Network View vendor
Region
Canada Canada
Communities
Related Event
Public Sector Innovation Show - Saskatchewan
Type
On Demand

Recommendations

Evolving Priorities for NSW Government: AI, Cyber Security and Digital Identity
On Demand 7 Dec 2023
The Intersection of Technology, Security and Privacy at Service NSW
On Demand 7 Dec 2023
AI at Work: How will AI Transform the Workforce?
On Demand 7 Dec 2023
AI at Work: How will AI Transform the Workforce?
On Demand 7 Dec 2023
AI: It's Ready for You, But are You Ready for AI?
On Demand 7 Dec 2023