Inclusion and Accessibility for Better Citizen Experience
"Be curious, not judgemental." Embracing Diversity, Equity, and Inclusion (DEI) is vital for a progressive government agenda. By cultivating a diverse government workforce, we ensure accessibility and inclusivity in government services that authentically reflect and address the needs of diverse constituents. Sharon H. Pratchler, Ombudsman and Public Interest Disclosure Commissioner discusses the importance of building diverse teams for empathetic government services that are accessible across multiple service pathways for maximum inclusivity.
Recommendations
From Innovation Track to Real Impact, Karen Abey on Digital Transformation in Hobart
INTERVIEWS
19 Jan 2026
Progress on the Digital Government Strategic Plan: Advancing Wave 3 Goals
ON DEMAND
7 Jan 2026
Tips from Figma for making your site more accessible
INDUSTRY TRENDS
5 Dec 2025
Modernizing Technology for the City of Lewisville
INDUSTRY TRENDS
12 Jan 2026
Digital NSW 2025: Practical next steps to delivering on 2026 priorities with Laura Christie
ON DEMAND
11 Dec 2025


