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Nouha Elmasri's Insights
Digital Services and Customer Experience
Supporting Citizen Wellbeing By Bridging the Digital Divide
In our Public Sector People spotlight series we aim to humanise and celebrate government professionals at all levels that are making a difference. This week we spotlight Josie Scioli, Deputy City Manager at the City of Toronto who was part of a crucial initiative that bridged the digital divide, supplied disadvantaged communities with free WiFi and helped reduce the spread of Covid-19 during the height of the pandemic.
Data, Analytics and AI
Building the Next Phase of Government Service Maturity - Innovate Australia 2023
In this panel session, a panel of government leaders and executives discuss the skills, risks and CX and EX requirements needed to advance innovation and encourage transformation. Featuring insights from Susan Calvert, Tom Rogers and Matthew Hay.
IT Modernization and Cloud
Turbo-Charging the Technology Agenda – Unpacking the Successes and Lessons Learnt - Innovate Australia 2023
In this panel session a line up of government leaders discuss strategies to turbo-charge the tech agenda by sharing their successes and lessons learned. Featuring insights from: Michelle Graham, Dan Cooke and Michael Rowell.
Digital Services and Customer Experience
The Transformation Trajectory: Fixing the How, Accelerating the What - Innovate Australia 2023
In this keynote presentation Mike Hill, Chief Digital Information Officer with the UK Cabinet discusses how to enhance the transformation trajectory by fixing the how ie. adding purpose to transformation, and accelerating the what ie. your strategy.
IT Modernization and Cloud
Dissecting Common Tech Challenges - Innovate Australia 2023
In this discussion our panel of government technology leaders dissect common technology challenges and share their top tips for gaining an advantage with the technology you already have. Featuring insights from Sarah Polhill, Michael Schwager and Gerald Cadden.
Data, Analytics and AI
Uplifing Data and Digital Skills - Innovate Australia 2023
In this session a panel of government leaders discuss how Australia can work towards uplifting digital and data skills. Featuring insights from Chris Fechner, Subho Banjeree and Jenet Connell.
Digital Services and Customer Experience
Next-Gen Citizen Service: Exploring Evolving Requirements - Innovate Australia 2023
In this session a panel of government leaders discuss he next generation of connected citizen services and dissect the evolving requirements government needs to achieve this. Featuring insights from Dr Rachel Bacon, Amanda Cattermole and Jordan Hatch.
Digital Services and Customer Experience
Combining Data & Digital for a New Age of Government - Innovate Australia 2023
In this keynote session, Chris Fechner, Chief Executive Officer at the Digital Transformation Agency discusses how to combine data and digital to usher in a new age of public sector reform and digital service delivery.
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