Government Innovation Showcase Western Australia

• Best practice digital service delivery
• Driving engagement in a complex stakeholder environment
• Maintaining user centricity while working to tight timelines
• Leveraging a diversity of perspectives and skillsets

• Sharing the journey - how we got here, how PeopleWA is leveraged, and what we've learned along the way
• Understanding how PeopleWA can be harnessed for data-driven decision making
• The journey ahead of us - growing PeopleWA to include more data and support new communities of users

• Exploring how data sharing accelerates the implementation of Western Australia’s digital strategy
• Analysing case studies of successful data-sharing initiatives that have improved service delivery
• Identifying legislative and policy frameworks needed to facilitate secure and efficient data sharing across government departments
• Highlighting future opportunities for innovation through effective data management and sharing practices

• Elevating the people capability function to drive organisational change and embed digital skills at every level
• Aligning people capability with your organisation’s transformation vision – what is the role the HR function in your wider organisational transformation vision?
• Balancing human connection with digital innovation
• Encouraging your workforce to embrace AI and its capabilities

• How can cross-agency collaboration enhance the delivery of citizen-centric services?
• What are the key challenges in aligning government departments for a unified service strategy?
• How can a whole-of-government approach improve service efficiency and citizen satisfaction?

• What role does data play in improving service delivery and making government more responsive to citizen needs?
• What are the primary obstacles to implementing data-driven decision-making in government departments, and how can they be overcome?
• How can public sector leaders make data a core asset for decision-making processes?
• How can different departments collaborate to ensure seamless data utilisation while maintaining data privacy?
• Can you share examples of successful cross-agency data initiatives?

• What strategic frameworks are essential for guiding ICT transformation initiatives?
• How can leadership cultivate an innovation-driven mindset to sustain digital advancements?
• What metrics should be established to evaluate the success of ICT transformation efforts?
• How can cross-functional collaboration enhance the implementation of digital technologies across government?

Sean Halligan

Chief Technology Officer, Department of Justice

Heidi Ursula Wallon Pizarro

Executive General Manager Technology, Pilbara Ports

Sue Wilson

Chief Information Officer, Department of Communities

• What strategies can be implemented to attract and retain digital talent in the public sector, especially when competing with the private sector for high-demand skills?
• How can we foster a culture of continuous learning and digital upskilling within government agencies to ensure the workforce remains agile and future-ready?
• What role does leadership play in driving digital transformation, and how can HR leaders ensure alignment between digital initiatives and workforce capabilities?
• How can the public sector effectively identify and close digital skills gaps across various levels of government to support innovation and service delivery?

• Understanding the vision of Digital Health and the journey in enabling improved patient healthcare
• Painting a picture of how emerging technologies and digital health has helped improve patient care in Australia – how can continuous improvement be a part of this journey with (future) tech disruptions?
• Delving into the plans for better accessibility for rural WA patient care

• Understanding the role of AI in driving innovation in the public sector.
• Laying the foundation for using synthetic data – what do we want to learn and improve using the synthetic data?
• Sharing the journey of innovation with synthetic data and AI – how has this helped us unlock opportunities for the public sector?

• Streamlined IT functions to boost efficiency and agility, supporting cloud-based services and scalability.
• Advanced mobile field operations by integrating cloud technologies for real-time data access and seamless officer experiences.
• Enhanced data-sharing frameworks to ensure the timely, secure delivery of critical information across public safety networks.

• Highlighting the importance of personal development and retention rates for the workforce
• Working with your employees to create and develop upskilling plans that help employees deliver their best
• Aligning personal development with organisational goals

Join an engaging debate-style session designed to spark lively discussions and encourage audience participation. Led by an expert facilitator, this session will dive deep into the topic at hand, prompting thought-provoking exchanges among peers. You'll have the opportunity to actively contribute your insights, ask questions, and engage in spontaneous discussions with fellow participants, creating a collaborative and insightful experience.

Talking points include:

• Understanding the road ahead in providing infrastructure to rural and regional communities, businesses and citizens
• Delving into the challenges with citizens’ appetite to embracing and using technology
• Delivering the same level of citizen services to remote and rural as the big city citizens

Join an engaging debate-style session designed to spark lively discussions and encourage audience participation. Led by an expert facilitator, this session will dive deep into the topic at hand, prompting thought-provoking exchanges among peers. You'll have the opportunity to actively contribute your insights, ask questions, and engage in spontaneous discussions with fellow participants, creating a collaborative and insightful experience.

Shiv Akarsh Meka

Chief Data Scientist, Royal Perth Hospital

Milanna Heberle

Executive Director, System Response, and Transformation, Department of Education

Dr Liming Zhu

Research Director, CSIRO’s Data 61

Join an engaging debate-style session designed to spark lively discussions and encourage audience participation. Led by an expert facilitator, this session will dive deep into the topic at hand, prompting thought-provoking exchanges among peers. You'll have the opportunity to actively contribute your insights, ask questions, and engage in spontaneous discussions with fellow participants, creating a collaborative and insightful experience.

Rebecca Ostergaard Facilitator

Chief Digital Officer, Commonwealth Scientific and Industrial Research Organisation (CSIRO)

Richard Bean

Director, Information and Digital Services, Department of Water and Environmental Regulation

Miriam Sanchez Blanco

Chief Technology Officer (CTO), City of Stirling

Michelle Simpson

Strategic Technology Advisor, Office of Digital Government, Department of Premier and Cabinet WA

Join an engaging debate-style session designed to spark lively discussions and encourage audience participation. Led by an expert facilitator, this session will dive deep into the topic at hand, prompting thought-provoking exchanges among peers. You'll have the opportunity to actively contribute your insights, ask questions, and engage in spontaneous discussions with fellow participants, creating a collaborative and insightful experience.

• Introduction to the Peppol network and eInvoicing fundamentals
• Key benefits for government and business, including efficiency and cost savings
• Implementation challenges and best practice strategies

• Common challenges observed across Agencies and what to do about them in a practical way
• Keys to success including why transparency is important, and the need to manage your vendors
• The constructive use of the Assurance Review and other DGov assistance available

• How are we leverage data to provide end-to-end digital services for everyone in SA?
• What are the key pain points in providing accessible government services?
• Where are the biggest opportunities for the Department of Human Services to leverage AI for service delivery?

• Shedding light on the opportunities for collaboration between departments and organisations through cloud capabilities
• Highlighting the role of collaboration in the digital transformation journey
• Developing policies to enable high-level security to sensitive data

• Definition and scope of digital transformation in the context of the public sector and its role in enabling a thriving workforce
• Overview of the evolving expectations and preferences of the modern workforce
• Showcasing digital initiatives and modern work practices to appeal to prospective employees

• Understanding digital accessibility and inclusivity within the regions in Western Australia – what is the demographic, ethnic, and socio-economic breakdown of Western Australia?
• What are the challenges and solutions to bridge the barriers in digital inclusivity for citizens in WA?
• What is the Government’s role in helping educate and equip its citizen with the digital tools?
• What does user-centred design on technologies to enhance digital inclusivity look like?

Chantal Adams

Executive Director Organisational Capability and Performance, North Regional TAFE WA

Louisa Frome

Senior Manager Marketing & Insights, Horizon Power

Michelle Otterman

Principal Policy Officer, Office of Digital Government, Department of Premier and Cabinet WA

• Can you share examples where open data sharing directly benefited a government initiative or public service?
• What are the main privacy concerns related to open data sharing and how can they be effectively mitigated?
• For governments that have already implemented open data sharing, what were some unforeseen challenges, and what advice would you offer Western Australia to avoid similar pitfalls?

• How can transitioning to ICT-as-a-Service improve operational efficiency and agility within Western Australian government agencies?
• How can agencies ensure a smooth and cost-effective migration to ICT-as-a-Service while maintaining continuity of essential public services?
• What governance and policy frameworks are needed to effectively oversee and regulate the consumption of ICT-as-a-Service across the government?

Jane Mitchell

General Manager of Information Technology, Water Corporation

Ray Achemedei

Executive General Manager Technology & Digital Transformation, Horizon Power

David Hughes-Owen

Chief Executive Officer, Busselton Water

• How can the Western Australian Government foster a workforce culture that is adaptable, innovative, and prepared for future challenges?
• What new approaches can be leveraged to attract and retain emerging talent in key areas such as digital transformation and public service innovation?
• How can the government create a learning environment that encourages continuous development and growth, ensuring the workforce is equipped to meet future demands?
• In what ways can leadership and talent management strategies evolve to cultivate a workforce that is both diverse and future-focused?