Government Innovation Showcase Aotearoa

• The 2026-2028 requirements for an accessible NZ public service – how do we ensure that digital transformation doesn’t leave vulnerable communities behind?
• Designing services that are connected across government
• Focusing on needs and feedback-driven innovation: leveraging insights to understand diverse needs and journey data
• Putting the citizen first: codesign and HCD to identify problems that really need solving and deliver more inclusive digital services
• How can we better use technology to engage with, and improve accessibility for different communities/cohorts

People move through life events, not org charts. How do we design integration around real journeys and shared outcomes?

Karl Le Quesne

Chief Electoral Officer, Electoral Commission

Kate Tibbitts

Chief People Officer, Te Pūmanawa Tāngata - Human Resources, Victoria University of Wellington

Kate King

Manager, Digital Design, Ministry of Justice

Tess Bullen

Digital Strategy Practitioner, Department of Internal Affairs

Sovereignty is often used loosely, this panel defines practical approaches to data, identity, and platforms.  

Jan Sheppard

Chief Data and Analytics Officer, PHF Science

Tracy Parsons

Chief Data Officer, Ministry of Foreign Affairs and Trade

Mike Mulvaney

Chief Technology Officer, Crown Law

Michelle Burke

Former Director of Knowledge and Information Management, Reserve Bank of New Zealand

• Māori perspectives on sovereignty, stewardship and digital trust.
• Fostering long-term thinking into departmental culture to achieve a greater level of integrity in data sharing and service design.
• Ensuring co-design is more than consultation: true partnership within departments and therefore service delivery at large.
• How indigenous knowledge can strengthen innovation outcomes for all citizens, and across all of government.
• Mātauranga Māori as an applicable perspective for navigating unexpected transitions, the era of AI and digital transformation, and inevitable change.

Many organisations are changing the way they work, whether through product or agile approaches to delivering system change. The relationships between teams and underlying processes need to change and be aligned to make this work. This is further complicated by the introduction of AI, cloud-based platforms, and the need to modernise legacy systems.

In this session, NZ Police will unpack their Community of Practice established for agile delivery, which includes integrated planning with architecture to meet these challenges and deliver more effective information services that support our Police on the frontline.