• Mapping key requirements to enable connected digital services – what does Stats NZ’s digital journey over the next 5-years look like?
• Identifying current challenges in connecting services with customers
• Sharing the vision – what does a digitally driven Stats NZ look like?

• Laying out the role of data in a government digital transformation strategy
• Discussing strategies for ensuring data quality, privacy, and security in an automated environment
• Providing insights into best practices for building and maintaining these ecosystems

• Upscaling Western Australia’s public service technology to deliver efficient services
• Looking at the potential for improved and enhanced digital infrastructure to foster collaboration
• Moving away from legacy and traditional systems
• Getting the buy-in from leadership to enable more efficient operations to improve digital infrastructure

• Crafting a recruitment strategy that reflects the next generation of employees – what are the considerations for a workforce that will predominantly be comprised of Gen Z?
• How to breach the time period between increased levels of retirement with a competitive employment market
• Understanding the key decisions that need to be made now for a more effective workforce for tomorrow

• Shedding light on how customer experience has evolved since the journey to digitally connected services has been set out – how far have we come and how far do we have to go?
• Identifying the current challenges that exist – what are the missing pieces in connecting government with customers?
• Discussing innovative solutions and technologies for improving digital services

• How can we leverage data to provide end-to-end digital services for everyone in Victoria?
• What are the key pain points in providing accessible government services?
• Where are the biggest opportunities and use cases to leverage AI for service delivery?

• Highlighting the critical importance of technological transformation in the Victorian Public Sector
• Developing a comprehensive understanding of the strategic roadmap for upgrading technologies used by the Victorian Public Service
• Identifying challenges and barriers to IT transformation and cloud adoption – what are the solutions to overcome them?

• Sharing the reality of (tech) skills shortage in Victoria
• Partnerships: What are the opportunities for collaboration between the tertiary and public sectors to foster and grow the talent pipeline?
• Employee Value Proposition: How can the Victorian Government build its EVP to attract and retain talent from job ads to employee development?
• Getting the balance right: how can the Victorian public sector utilise tech resources and human resources to improve workflows

• Breaking down customer experience silos – what is it that our customers truly expect from Government?
• How can you cater to all customers and overcome their barriers?
• Aligning customer needs with Government services – what is the most efficient way to communicate or provide the customer with what they require?

• Sharing insights on how the Department of Transport is using data capabilities in driving decisions relating to infrastructure
• Diving into key strategic areas of focus as the Department of Transport revamps their open data platform – what does this roadmap look like?
• Discussing other functionalities that are assisting the Department of Transport in improving traffic congestion for Victorians

• Examining robust governance frameworks tailored for government cloud environments to mitigate risks and ensure compliance with regulatory standards
• Employing optimisation techniques to maximise cloud resources and minimise costs
• Assessing challenges encountered in practicing cloud/multi-hybrid cloud adoption within government agencies

• Exploring DCS’ strong engagement results and the role wellbeing and inclusion programs and strategies play
• Balancing physical and psychological employee safety needs across a wide portfolio and remit
• The role of leadership and its impact on employee engagement

Join an engaging debate-style session designed to spark lively discussions and encourage audience participation. Led by an expert facilitator, this session will dive deep into the topic at hand, prompting thought-provoking exchanges among peers. You'll have the opportunity to actively contribute your insights, ask questions, and engage in spontaneous discussions with fellow participants, creating a collaborative and insightful experience.

Join an engaging debate-style session designed to spark lively discussions and encourage audience participation. Led by an expert facilitator, this session will dive deep into the topic at hand, prompting thought-provoking exchanges among peers. You'll have the opportunity to actively contribute your insights, ask questions, and engage in spontaneous discussions with fellow participants, creating a collaborative and insightful experience.

Join an engaging debate-style session designed to spark lively discussions and encourage audience participation. Led by an expert facilitator, this session will dive deep into the topic at hand, prompting thought-provoking exchanges among peers. You'll have the opportunity to actively contribute your insights, ask questions, and engage in spontaneous discussions with fellow participants, creating a collaborative and insightful experience.

Join an engaging debate-style session designed to spark lively discussions and encourage audience participation. Led by an expert facilitator, this session will dive deep into the topic at hand, prompting thought-provoking exchanges among peers. You'll have the opportunity to actively contribute your insights, ask questions, and engage in spontaneous discussions with fellow participants, creating a collaborative and insightful experience.

Marija Maher Facilitator

Chief Operating Officer, Victorian Ombudsman

Professor Sarah McDonald

Deputy Vice Chancellor (Student Experience) and Senior Vice President,, Monash University

Susan Thomas

Executive Director – TAFE Partnerships and Implementation, Department of Jobs, Skills, Industry and Regions

• Strategising the employee lifecycle within your organisation – what does the employee roadmap from acquisition to exit look like?
• What are the collaboration opportunities between HR team and functional heads to retain and grow people across the organisation?
• Delving into the role of leadership in delivering impeccable employee experience

• Empowering Citizens – how amica is empowering people to resolve their own disputes
• Client Centric Design – putting citizens at the heart of transforming the way Government delivers services
• How technology such as Artificial Intelligence can improve access to justice

• Data democratisation for patient outcomes
• Creating a whole of system view through data linkage
• Finding the spare dollars in a lean system
• True digital transformation through data, analytics and AI

• Identifying opportunities for growth based on international perspectives – how is Japan creating international collaboration opportunities in achieving this?
• Understanding the role of modern technology in shaping Japan’s future policies
• Developing strategies in shaping Japan’s future

• Exploring the unique strengths and needs of neurodiverse individuals – how can the public service use this to fill some of the talent shortage gaps within their departments?
• Discussing the benefits of embracing a neurodiverse workforce
• Strategising to grow and assist your talent pipeline and supporting them with their learning, development, and upskilling opportunities

• Highlighting government strategies and innovations for fostering digital equity
• Understanding the socio-economic and ethnic breakdown in Victoria
• Looking into industry initiatives that have successfully promoted digital inclusion
• Discussing the role of policy and government commitment in sustaining and scaling digital equity efforts

• What role does data play in improving service delivery and making government more responsive to citizen needs?
• What are the primary obstacles to implementing data-driven decision-making in government departments, and how can they be overcome?
• How can public sector leaders make data a core asset for decision-making processes?
• How can different departments collaborate to ensure seamless data utilisation while maintaining data privacy?
• Can you share examples of successful cross-agency data initiatives?

Darshil Mehta

Chief Data and Analytics Officer, Australian Securities and Investments Commission

Nonna Milmeister

Chief Data and Analytics Officer, RMIT Univeristy

Su Jella

Top 100 Global Innovators; Winner - Women in AI (Asia Pacific); Vice President, Women's Tennis Foundation

• Sharing key factors in enabling a growth strategy to mature your IT capabilities
• Shedding insights into the importance of the IT strategy in governance
• Discussing regulatory compliance, resource constraints, and cultural change

• Understanding the needs and wants of your staff – old and new – What drives productivity and loyalty from your team towards your organisation?
• Providing opportunities to your teams to participate in key decision-making initiatives
• Growing your team by upskilling their (digital) capabilities
• Creating an inclusive work environment for your employees