Agenda

Wed 16 Sep 2026

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8:00AM

Registration & Networking

8:00 AM - 9:00 AM (60 mins)

9:00AM

Welcome from Public Sector Network

9:00 AM - 9:05 AM (5 mins)

9:05AM

Opening Remarks from the Chair

9:05 AM - 9:15 AM (10 mins)

9:15AM
Keynote

From Gov 2.0 to Gov 3.0: Building Intelligent, People-Centered Government in Ontario

9:15 AM - 9:35 AM (20 mins)

9:35AM
Industry Insights

Partner Perspective

9:35 AM - 9:55 AM (20 mins)

9:55AM
Keynote

AI in the Public Sector: Moving from Experimentation to Enterprise Impact

9:55 AM - 10:15 AM (20 mins)

10:15AM
Industry Insights

Partner Perspective

10:15 AM - 10:35 AM (20 mins)

10:35AM
Panel discussion

Delivering Public Value in the Digital Era: Leadership, Technology and Outcomes

10:35 AM - 11:05 AM (30 mins)

11:05AM

Morning Networking Break

11:05 AM - 11:40 AM (35 mins)

11:40AM
Service Delivery, User Experience and AI

Chair Opening

11:40 AM - 11:50 AM (10 mins)

11:40AM
Technology, Data & AI Integration

Chair Opening

11:40 AM - 11:50 AM (10 mins)

11:40AM
AI & Enhanced Productivity

Chair Opening

11:40 AM - 11:50 AM (10 mins)

11:50AM
Keynote Service Delivery, User Experience and AI

Designing Around Life Events: Rethinking Government from the People’s Perspective

11:50 AM - 12:10 PM (20 mins)

11:50AM
Keynote Technology, Data & AI Integration

Data as Infrastructure: Building Ontario’s Foundation for AI and Digital Government

11:50 AM - 12:10 PM (20 mins)

11:50AM
Keynote AI & Enhanced Productivity

AI at Work: Redefining Productivity in the Public Service

11:50 AM - 12:10 PM (20 mins)

12:10PM
Industry Insights Service Delivery, User Experience and AI

Partner Perspective

12:10 PM - 12:30 PM (20 mins)

12:10PM
Industry Insights Technology, Data & AI Integration

Partner Perspective

12:10 PM - 12:30 PM (20 mins)

12:10PM
Industry Insights AI & Enhanced Productivity

Partner Perspective

12:10 PM - 12:30 PM (20 mins)

12:30PM
Panel discussion Service Delivery, User Experience and AI

Breaking Silos in Service Delivery: Making Integration Work in Practice

12:30 PM - 1:00 PM (30 mins)

12:30PM
Panel discussion Technology, Data & AI Integration

Rethinking Service Delivery: Using Data and Intelligent Systems to Improve Speed, Quality, and Accessibility

12:30 PM - 1:00 PM (30 mins)

12:30PM
Panel discussion AI & Enhanced Productivity

Empowering Ontario’s Workforce Through Technology Integration

12:30 PM - 1:00 PM (30 mins)

1:00PM

Networking Lunch

1:00 PM - 2:00 PM (60 mins)

2:00PM
Keynote Service Delivery, User Experience and AI

From Digital Front Doors to Connected Services: Building Seamless Experiences

2:00 PM - 2:20 PM (20 mins)

2:00PM
Keynote Technology, Data & AI Integration

Modernizing Legacy Systems Without Disrupting Service Delivery

2:00 PM - 2:20 PM (20 mins)

2:00PM
Keynote AI & Enhanced Productivity

Measuring Productivity in the Age of AI: What Does Success Actually Look Like?

2:00 PM - 2:20 PM (20 mins)

2:20PM
Industry Insights Service Delivery, User Experience and AI

Partner Perspective

2:20 PM - 2:40 PM (20 mins)

2:20PM
Industry Insights Technology, Data & AI Integration

Partner Perspective

2:20 PM - 2:40 PM (20 mins)

2:20PM
Industry Insights AI & Enhanced Productivity

Partner Perspective

2:20 PM - 2:40 PM (20 mins)

2:40PM
Fireside Chat Service Delivery, User Experience and AI

Inside a Service Transformation: Lessons from the Front Line

2:40 PM - 3:00 PM (20 mins)

2:40PM
Fireside Chat Technology, Data & AI Integration

From Systems to Ecosystems: Rethinking Government Technology Architecture

2:40 PM - 3:00 PM (20 mins)

2:40PM
Keynote AI & Enhanced Productivity

Redesigning the Way We Work: Leadership, Culture, and the Augmented Public Service

2:40 PM - 3:00 PM (20 mins)

3:00PM
Industry Insights Service Delivery, User Experience and AI

Partner Perspective

3:00 PM - 3:20 PM (20 mins)

3:00PM
Industry Insights Technology, Data & AI Integration

Partner Perspective

3:00 PM - 3:20 PM (20 mins)

3:00PM
Industry Insights AI & Enhanced Productivity

Partner Perspective

3:00 PM - 3:20 PM (20 mins)

3:20PM
Panel discussion Service Delivery, User Experience and AI

Future Trends in Digital Government

3:20 PM - 3:50 PM (30 mins)

3:20PM
Panel discussion Technology, Data & AI Integration

AI Ethics in Action: Balancing Innovation and Accountability in Government

3:20 PM - 3:50 PM (30 mins)

3:20PM
Panel discussion AI & Enhanced Productivity

From Manual to Modern: Building a Culture of Productivity in Government

3:20 PM - 3:50 PM (30 mins)

3:50PM
Service Delivery, User Experience and AI

Closing Remarks

3:50 PM - 4:00 PM (10 mins)

3:50PM
Technology, Data & AI Integration

Closing Remarks

3:50 PM - 4:00 PM (10 mins)

3:50PM
AI & Enhanced Productivity

Closing Remarks

3:50 PM - 4:00 PM (10 mins)

4:00PM

Expo Hall

Networking Drinks Reception

4:00 PM - 5:00 PM (60 mins)

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