Future-ready government is built through deliberate choices today. This session explores how leaders set the foundation for sustained success.

• How executives design systems that outlast political and budget cycles
• What long-term capability means in practice
• How data and digital infrastructure support future needs
• How leaders define success over a decade, not a year

AI introduces new opportunities alongside new leadership responsibilities. This session explores how executives guide AI adoption while maintaining clarity, trust, and accountability.

• How leaders decide which decisions AI should support versus those that must remain human-led
• What executive accountability looks like when AI influences outcomes
• How to set expectations for explainability and transparency at the leadership level
• How leaders communicate AI use clearly to staff, stakeholders, and the public

Innovation only matters when it improves daily experiences for citizens and staff. This session focuses on how leaders bridge the gap between strategic vision and practical, operational results.

• How executives ensure innovation priorities translate into frontline service improvements
• What often causes promising digital strategies to stall during implementation
• How to align agency goals, funding, and performance measures around outcomes
• When to scale a pilot—and when not to

Modernizing decades-old systems is one of the most difficult challenges facing state governments, requiring leaders to navigate technical debt, operational risk, and institutional resistance. Drawing from Florida’s experience, this keynote explores how agencies can move beyond legacy constraints, overcome implementation hurdles, and build resilient digital platforms that support better services for citizens.

• Confronting the Reality of Legacy Systems: Understanding the operational, security, and cost implications of aging infrastructure and why modernization can no longer be deferred.
• Navigating the Transition: Strategies for managing risk, maintaining service continuity, and aligning stakeholders while replacing or transforming mission-critical systems.
• Overcoming Organizational and Procurement Barriers: How leadership, governance, and procurement reforms can accelerate modernization across agencies.
• From Technical Debt to Strategic Advantage: Lessons from Florida on how modernization initiatives can ultimately strengthen security, improve service delivery, and create a more agile digital government.

Technology works best when it fades into the background. This session examines how leaders design systems known for outcomes rather than interfaces.

• How integration across systems improves service more than new platforms
• What leaders can do to reduce cognitive load on staff and citizens
• How invisible automation improves consistency and speed
• How to evaluate success when technology is no longer visible

Not every improvement requires a large transformation program. In complex public sector environments, targeted digital shifts can strengthen service delivery, system performance, and cybersecurity resilience — without triggering large-scale disruption. Focused, strategic changes within existing systems can deliver measurable value across digital experience, infrastructure performance, and institutional risk posture.

• How leaders identify high-impact improvements hiding within legacy systems and constrained budgets
• Why incremental modernization often reduces operational and cybersecurity risk while accelerating digital maturity
• How digital innovation, infrastructure optimization, and security controls can advance together rather than compete for priority
• How to communicate value when improvements strengthen performance, resilience, and public trust — even when change is not highly visible

1. Designing Systems That Outlast Administrations: Building 10-Year Digital Capability in Florida
2. AI With Accountability: Practical Governance Models for Responsible Adoption Across Agencies
3. From Strategy to Service Delivery: Making Innovation Tangible for Citizens and Staff
4. Enterprise Alignment in Action: Turning Statewide Governance into Faster Agency Execution
5. Cybersecurity as a Growth Strategy: Enabling AI, Cloud, and Shared Services with Confidence
6. Invisible Technology, Visible Outcomes: Using Automation and Integration to Reduce Friction in Government
7. Small Digital Shifts, Major Public Impact: Identifying the High-Return Improvements Hiding in Plain Sight

Roundtable 1: Building Resilient State Agencies for the Future, Facilitated By: Randall Townsend, Account Executive for State & Local Government, SAP

Roundtable 2: Technology Solutions to Navigate the Data Driven Landscape, Facilitated By: Keith Nelson, Head of Public Sector Marketing & Simon Woodford, Director of Sales, SLED US Public Sector, OpenText

Roundtable 3: Proactive Governance: Harnessing Real-Time Data for Smarter Decision-Making, Facilitated By: Joe Forte, Senior Vice President, U.S. Public Sector, Nice

Roundtable 4: Modern Government at Human Speed: Balancing AI, Automation, and Accountability, Facilitated By: Appian

Roundtable 5: Government workforce resilience in the age of efficiency, Facilitated By: Ryan McDonnell, Public Sector Account Executive, WalkMe

Roundtable 6: Planning for a Disaster, Facilitated By: Chris Ingle, Senior Solution Architect, Semperis

Roundtable 7: Citizen Expectations in the Digital Age Reimagining Government Services for a Mobile First World, Facilitated By: MCCi

Roundtable 8: How to Create the Civic Velocity Advantage, Facilitated By: Jeffrey Reese and Melissa Chiong, Accela

Roundtable 9: Access Without Compromise: Strengthening CJIS Compliance and Government Security, Facilitated By: Nick Stohlman, CJIS Program Strategy VP, Imprivata

Clear governance enables responsible AI adoption. This session explores how leaders create guardrails that empower teams.

• How executives define acceptable AI use across agencies
• What governance structures support innovation rather than restrict it
• How leaders ensure AI decisions remain explainable and auditable
• How governance evolves as AI capabilities expand

Strong cybersecurity creates confidence to innovate. This session highlights how protection supports progress

• How security enables faster adoption of AI and cloud technologies
• What leadership alignment is required between cyber and digital teams
• How standardization reduces friction in innovation
• How leaders communicate security’s value beyond risk reduction

Kevin Seymour

Chief Information Security Officer, Florida Department of Corrections

Amy Ventura

Government Engagement Director, GovRAMP

Shon Bynum

Senior Security Officer, State Board of Administration of Florida

AI is most powerful when it enhances judgment rather than substitutes it. This session focuses on how leaders position AI as a decision-support tool.

• Which decisions benefit most from AI-assisted insight
• How executives define guardrails for AI-supported recommendations
• How to maintain human accountability when AI informs outcomes
• How to build confidence in AI outputs across teams

Florida is moving with intention toward an enterprise technology model, and governance is playing a central role in that shift. This session will show how agency leaders can use statewide alignment to strengthen security, scale innovation, and deliver lasting public value.

• Advance digital outcomes by moving from program-based oversight to long-term capability planning
• Reduce risk and build trust by aligning cybersecurity, data, and architecture at the enterprise level
• Balance consistency and flexibility through clear governance and defined decision rights
• Optimize investments so they support statewide impact, not just individual agency wins
• Accelerate cloud, AI, and shared services adoption by turning structure into action