This event is now complete

As Florida’s judiciary embraces digital transformation, technology is redefining how justice is delivered—making courts more accessible, secure, and connected than ever before. In this fireside chat, you’ll discuss how digital innovation and cybersecurity are strengthening public trust and shaping the future of equitable, resilient court services across the state.

• Delivering Justice Anywhere: How the courts’ digital transformation is improving access, efficiency, and continuity of operations statewide.
• Securing the Judiciary’s Digital Future: Safeguarding sensitive court data and citizen trust through robust cybersecurity governance and statewide standards.
• Modernizing Through Collaboration: Working with the Florida Courts Technology Commission and local circuits to ensure interoperability, compliance, and consistent user experience.
• Building for Tomorrow: Envisioning a next-generation court system—data-driven, people-centered, and resilient by design.

Public sector CIOs have their hands full fighting cyber threats, securing sensitive citizen information, incorporating AI into digital workflows, and migrating workloads to the cloud.

Some years can wind up with a higher to-do list than you started with. Government needs a way to do more under limited resources. Join this session to find out how public sector agencies around the world are taking a value approach to IT.

In today’s healthcare landscape, data-driven decision-making is essential, yet many organizations struggle to apply it effectively to enhance patient care. This keynote explores how overcoming biases, merging qualitative and quantitative data, and embracing analytics can transform patient outcomes, operational efficiency, and care delivery.

• Recognize how to leverage both qualitative and quantitative data to drive decision-making and improve patient care outcomes.
• Identify the three types of cognitive biases that impede data-driven progress in healthcare and learn how to overcome them.
• Define the five best practices for integrating data into healthcare strategies using the framework LOOK, LINK, LISTEN, LEVERAGE, and LEARN.
• Explore strategies for addressing biases and fostering a data-driven mindset to transform organizational culture and enable better decision-making at all levels.

Florida’s public safety and emergency services must modernize to address evolving threats with secure, intelligent solutions. This panel will explore how data-driven coordination, resilient infrastructure, and advanced cybersecurity can enhance emergency response and community protection.

• Examine how AI-powered analytics, IoT, and digital platforms improve situational awareness and crisis response across agencies.
• Explore strategies for securing emergency communication networks and critical infrastructure against cyber threats.
• Discuss the role of real-time data and inter-agency integration in optimizing resource allocation for law enforcement, fire, medical, and disaster response teams.
• Highlight best practices for multi-sector collaboration between government, private industry, and community organizations to strengthen emergency preparedness and public safety resilience.

Presented with OpenText

Jennifer Huff

Deputy Chief, Polk County Fire Rescue

Kimberly Jackson

State Geographic Information Officer, Florida Department of Environmental Protection

Michelle Taylor

Chief Information Officer, Tallahassee-Leon County, Florida

Keith Nelson

Head of Public Sector Marketing, OpenText

Bill Greeves Moderator

Industry Executive Advisor, SAP

• Learn the latest Innovations in CX-specific AI (generative, Agentic) for engaging and interacting with students and citizens
• Self-Services on any channel (Front Door)
• Proactive AI Engagement that really works
• Best practices and examples from Universities and Government Agencies

AI is transforming how government operates — yet many agencies are still evaluating how to responsibly integrate it into their daily workflows. This session explores both the opportunities and the practical realities of adopting AI-driven automation to enhance efficiency and cyber resilience across Florida’s public sector.

• Assessing Readiness: Examine how agencies are evaluating the right entry points for AI — from small automation pilots to larger enterprise modernization efforts — while balancing policy, budget, and workforce readiness.
  
• Enhancing Efficiency & Security: Discover how AI and intelligent automation can streamline internal processes, optimize resource allocation, and strengthen cybersecurity posture through faster detection and response.
  
• Navigating Risks and Governance: Discuss strategies to address ethical, operational, and data-governance challenges — ensuring that early AI adoption is transparent, secure, and aligned with public trust.
  
• Laying the Foundation for Scalable Innovation: Highlight best practices for responsible experimentation, cross-agency collaboration, and building scalable frameworks that prepare organizations for future AI integration.
  

Clifford Stokes

Director, Information Security, Florida State University

Nick Stohlman

CJIS Program Strategy VP, Imprivata

Bill Greeves Moderator

Industry Executive Advisor, SAP

Accela powers a Civic Velocity Advantage for performance leaders. Infused with 30 years of unmatched government DNA, Civic Data, and real-world best practices, Accela’s end-to-end platform of AI-powered, best-in-class cloud applications across building, planning, permitting, and more helps agencies modernize at new speed without compromising trust and integrity.

Roundtable 1: Building Resilient State Agencies for the Future, Facilitated By: Randall Townsend, Account Executive for State & Local Government, SAP

Roundtable 2: Technology Solutions to Navigate the Data Driven Landscape, Facilitated By: Keith Nelson, Head of Public Sector Marketing & Simon Woodford, Director of Sales, SLED US Public Sector, OpenText

Roundtable 3: Proactive Governance: Harnessing Real-Time Data for Smarter Decision-Making, Facilitated By: Joe Forte, Senior Vice President, U.S. Public Sector, Nice

Roundtable 4: Modern Government at Human Speed: Balancing AI, Automation, and Accountability, Facilitated By: Appian

Roundtable 5: Government workforce resilience in the age of efficiency, Facilitated By: Ryan McDonnell, Public Sector Account Executive, WalkMe

Roundtable 6: Planning for a Disaster, Facilitated By: Chris Ingle, Senior Solution Architect, Semperis

Roundtable 7: Citizen Expectations in the Digital Age Reimagining Government Services for a Mobile First World, Facilitated By: MCCi

Roundtable 8: How to Create the Civic Velocity Advantage, Facilitated By: Jeffrey Reese and Melissa Chiong, Accela

Roundtable 9: Access Without Compromise: Strengthening CJIS Compliance and Government Security, Facilitated By: Nick Stohlman, CJIS Program Strategy VP, Imprivata

As technology transforms the way governments serve their communities, collaboration across federal, state, and local agencies is essential for delivering seamless, accessible, and citizen-focused solutions. This panel will explore how digital innovation is improving the public’s experience with government services, ensuring efficiency, inclusivity, and responsiveness to evolving community needs.

• Explore the role of digital technologies in enhancing public service delivery, from personalized digital assistance to real-time response systems that improve citizen engagement.
• Highlight AI-powered tools that simplify access to services, reduce wait times, and ensure equitable resource distribution across diverse populations.
• Examine strategies for fostering cross-agency collaboration that eliminate bureaucratic silos and create a more connected, user-friendly government experience.
• Showcase successful partnerships between government, private sector innovators, and community organizations in co-creating digital solutions that prioritize the needs of citizens.

Frank Quintana

Chief Information Officer, Information Technology Department, City of Miami Beach

Danielle Spangler

Director of Infrastructure, State University System of Florida

Chris Ingle

Senior Solution Architect, Semperis

Bill Greeves Moderator

Industry Executive Advisor, SAP

This panel will explore how emerging technologies and collaborative policies can shape a prosperous state.

• Harnessing Cutting-EdgeTechnologies for Economic Growth – Examine Florida’s potential to lead in quantum computing, AI, advanced analytics, and smart infrastructure, attracting global investments and driving statewide innovation.
• Building a Future-Ready Workforce – Explore how a highly skilled workforce is a vital component for a rapidly evolving digital economy, which can ensure long-term economic durability and competitiveness.
• Fostering Innovation Through Policy and Connectivity – Discuss how integrated and interoperable systems can help shape adaptive policies that promote innovation, safeguard data security, and incentivize investments in transformative technologies.
• Cybersecurity as a Catalyst for Economic Confidence – Highlight how robust cybersecurity strategies not only protect critical infrastructure and data, but also build investor confidence, safeguard innovation ecosystems, and position Florida as a trusted hub for digital growth.

Cecile Latimore

Director of Customer Experience and Advocacy, Citizens' Property Insurance

Andrew Brown

Deputy Chief Information Officer, Florida Lottery

Shon Bynum

Senior Security Officer, State Board of Administration of Florida

Bill Greeves Moderator

Industry Executive Advisor, SAP