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As governments embrace digital transformation, the focus shifts to achieving the ambitious objectives of Wave 3 in the Digital Government Strategic Plan. This session will outline key milestones, share insights on overcoming persistent challenges, and explore what’s next for innovation in public sector services.

This session will help you align your organization’s priorities with Wave 3 goals, while equipping you with actionable strategies to enhance service delivery and citizen outcomes.

• Advance your understanding of Wave 3 goals and their impact on government services
• Identify success stories and lessons learned from recent digital transformation initiatives
• Explore strategies to overcome barriers to innovation and collaboration
• Apply forward-looking approaches to accelerate progress on your agency’s priorities

Governments are entering a new era powered by Agentic AI—autonomous systems that enhance decision-making, efficiency, and citizen impact. This session will explore how AI can combat fraud, waste, and abuse, modernize infrastructure through data center exits, and unlock innovation across State & Local and Federal agencies.

You can’t go 30 minutes without hearing about AI, ChatGPT and the like. Often, there are gaps between the practical applications of these new technologies and their impact. But, the Department of Local Affairs was up for the challenge to find a niche for AI in the housing space. Learn about the three AI pilots DOLA has identified over the past year:

Pilot 1: Plan reviews

Pilot 2: Permit reviews

Pilot 3: Underwriting

Maulid Miskell

Deputy Executive Director, Colorado Department of Local Affairs

Carmen Howard

Director Of Planning And Development, Pueblo County Government

Robert Peek

Director of Development System Performance, Denver Permitting Office, City and County of Denver

Eyal Darmon Moderator

North America Public Service Data, AI and GenAI Lead, Managing Director, Accenture

Innovations in government procurement of AI solutions are crucial for addressing contemporary challenges and advancing public service delivery. Recent issues, such as the need for enhanced data security, efficiency in healthcare management, and sustainable resource allocation, underscore the importance of integrating AI technologies into governmental operations.

• How can the government streamline the procurement process to facilitate faster adoption of AI solutions while ensuring compliance with state regulations and standards?
• What measures should be taken to ensure that AI procurement aligns with Virginia's goals for sustainability and equity?
• How can partnerships between government agencies and AI vendors be enhanced to foster innovation and maximize the benefits of AI implementations?

As digital platforms reshape gaming, regulators must evolve fast to keep pace without losing sight of public trust. This session will show how you can apply forward-looking regulation that harnesses technology, strengthens accountability, and protects citizens in high-growth digital environments.

• Integrate emerging tech and AI tools into oversight of sports betting and fantasy sports
• Improve enforcement and engagement through smarter platforms and real-time data feeds
• Coordinate licensing, audits, and investigations using unified digital reporting systems
• Use analytics to guide responsible gaming efforts and funding decisions
• Advance regulatory leadership that balances innovation with citizen protection

Christopher Schroder

Director, Division of Gaming, Colorado Department of Revenue

Mark Bliss

Data Scientist, Colorado Department of Revenue

Christopher Wheeler

Supervisory Cyber Crime Investigator, Colorado Department of Revenue

Corrie Martinez

Responsible Gaming Manager, Colorado Department of Revenue

Allen Hiserodt

Deputy Director, Sports Wagering, Colorado Department of Revenue

Colorado communities are facing increasingly complex challenges — from intensifying wildfires and flash floods to severe winter storms and drought-related emergencies. These crises test the limits of emergency response and resource coordination. This session explores how artificial intelligence can transform public safety by improving response times, predicting risks, and optimizing resource allocation across state and local agencies. By integrating AI into public safety infrastructure, Colorado can enhance resilience, strengthen coordination, and protect its communities in the face of growing environmental and public safety threats.

• How can we effectively integrate AI technologies into our existing public safety infrastructure to improve response times and coordination during emergencies?
• What predictive AI tools can we implement to better forecast and mitigate the impact of natural disasters and other emergencies in Colorado?
• How can we address ethical concerns and ensure the responsible use of AI in public safety, maintaining transparency and public trust?

Modernizing IT systems is critical for governments to enhance efficiency, improve service delivery, and strengthen cybersecurity. Outdated infrastructure can slow down operations and create security vulnerabilities, making transformation essential.

This session will explore strategies to upgrade legacy systems, integrate emerging technologies, and streamline digital services to improve agility and resilience.

• Identify key barriers to IT modernization and how to overcome them
• Explore strategies to integrate cloud, AI, and automation into government operations
• Improve cybersecurity resilience while modernizing legacy systems
• Enhance cross-agency collaboration through better data and technology integration
• Leverage GIS technology to improve decision-making, service delivery, and infrastructure planning

Jimmy Rogers

Director of Information Technology, Colorado Department of Higher Education

Arielle Schneider

Head of Information Security, Colorado Legislative Council, Colorado General Assembly

Corey Niemeyer

Director, Office of Operational Excellence, Colorado Department of Public Safety

Jamie Kimes

Chief Creative Officer, The Idea Garden

Amanda Corrigan Moderator

Strategy and Program Manager - DATA, CDW Government

Delegates will select a roundtable to join for discussion with their peers about a key topic:

Roundtable 1: Building Resilient Cyber Defenses for State & Local Governments: Harnessing AI-Driven Risk Prioritization and Automated Response Facilitated by: Nate Cain, Major Accounts Solution Architect, Public Sector Sales, Facilitated by Qualys

Roundtable 2: Driving Digital Transformation Through Citizen Identity And Access Management (CIAM) Facilitated by Ed Therriault, Principal Digital Transformation Architect, Facilitated by Portage Cybertech

Roundtable 3: Breaking Down Data Silos: Integrating On-Prem, Cloud, and Edge for Mission Critical Response Facilitated by Joel Martinez, SLED Account Executive, Facilitated by Cloudera

Roundtable 4: AI, Trust, and Compliance in the Public Sector: Building Responsible Digital Government, Facilitated by Salesforce

Roundtable 5: Improving Hybrid Cloud Visibility for State and Local Cyber Defense Teams, Facilitated by Gigamon

Roundtable 6: AI Readiness - Where to start, Facilitated by CDWG

Roundtable 7: Redefining service delivery and reducing cost using decentralized digital identity and verifiable credentials, Facilitated by Accenture

Colorado’s historic broadband investment is a game-changer in tackling the digital divide. With a focus on improving connectivity in rural and underserved communities, this funding aims to ensure equitable access to essential services, education, and economic opportunities.

This session will unpack how this transformative investment is shaping the future of broadband expansion, addressing disparities, and delivering meaningful change for Coloradans.

• Assess the current state of broadband accessibility across Colorado
• Explore how funding is being allocated to promote equity and inclusion
• Learn innovative approaches to accelerate infrastructure deployment
• Discover actionable strategies to foster collaboration between public and private stakeholders

Digital transformation and e-government services are pivotal in Canada's efforts to modernize public administration and improve citizen engagement. Recent issues, such as the need for accessible healthcare information, efficient disaster response coordination, and streamlined public service delivery amidst budget constraints, highlight the critical role of digitalization in enhancing government responsiveness and efficiency.

• How can the government ensure equitable access to digital government services across diverse populations, including underserved communities and rural areas?
• What strategies should the government prioritize to enhance cybersecurity measures and data protection in the implementation of digital government services?
• How can the government leverage user feedback and data analytics to continuously improve the usability and effectiveness of e-government platforms and services?

As Colorado invests in digital expansion, ensuring equitable access and accessibility remains a top priority. Initiatives like the Technology Accessibility Program (TAP) and targeted efforts to bridge the digital divide demonstrate the state’s commitment to fostering digital inclusion for underserved and marginalized communities. Tools like the MyColorado app simplify access to essential services, such as DMV transactions and park reservations, offering convenience while prioritizing equity and accessibility for all residents.

This session will explore how Colorado’s approach to inclusive technology is creating a more connected and equitable future.

• Examine the MyColorado app as a model for accessible, user-friendly state services.
• Explore how programs like TAP are driving innovation in digital inclusion.
• Ensure equity by addressing systemic barriers to technology access for underserved populations.
• Advance collaboration to create seamless, inclusive, and impactful service delivery statewide.

Karen Scott

Deputy Director, Colorado Office of eHealth Innovation

Lindsay Joseph

Program Manager, Digital Accessibility, Colorado Department of Public Safety

Sabina Andersson

Chief Product Officer, State of Colorado Department of Early Childhood

Kevin Ellenwood Moderator

Managing Director, Public Service, Accenture

Colorado’s healthcare system is evolving, with rising demand for more integrated, data-driven, and equitable solutions. This session will equip you with practical strategies to transform your healthcare services, apply new technologies, and strengthen collaboration across public health agencies.

• Advance the use of real-time data sharing to improve health outcomes
  
• Adapt your public health programs to emerging digital technologies
  
• Increase interoperability across healthcare providers and agencies
  
• Optimize resource allocation through smarter analytics
  
• Impact community health by creating more connected care networks

With the convergence of IT, IoT, and OT environments, traditional perimeter defenses are no longer sufficient, especially in industrial and public sector settings where legacy and unmanaged devices are common. This session will explore how Gigamon supports (Industrial Internet of Things) IIoT and OT environments by delivering pervasive, agentless visibility into East-West traffic across OT and ICS networks. Attendees will learn how to identify unauthorized devices, monitor communication patterns, and inspect encrypted traffic, even without endpoint agents, while aligning with federal mandates and ensuring operational continuity, safety, and compliance across mission-critical OT Infrastructure.​

An introduction to what CISA does, and how we can protect essential services for the American people by identifying current threats to critical infrastructure and strengthening resilience to withstand cyber attacks.

• What is the Cybersecurity and Infrastructure Security Agency (CISA) and why it matters
• Understanding the cyber threat landscape to our critical infrastructure
• Tools and resources available for protection
• Building resilience to withstand and recover from cyber incidents

To meet today’s challenges, public service organizations must prioritize resilience and innovation in their workforce. This session will explore practical strategies to future-proof your teams, enabling them to adapt, innovate, and deliver high-impact results in an evolving public sector landscape.

Key Discussion Points:

• Cultivate resilience through leadership development and employee well-being initiatives.
• Drive innovation by embedding collaboration and creative problem-solving into workplace culture.
• Modernize workforce strategies to attract, engage, and retain top talent.
• Equip teams with the skills and technology needed to navigate future challenges

Naim Razzak

Director of Innovation & Technology, Colorado Department of Labor and Employment

Stephanie Pugliese

Director, Colorado Office of eHealth Innovation

Krystal Morwood

Manager, Health Information Systems Branch, Colorado Department of Health and Environment

Margo Edris Moderator

Region Vice President -Rocky Mountain Region, Salesforce