Process Automation in Healthcare

12th October 2021 | 11:00 AM – 1:10 PM AEDT | Online

Streamlining Processes for Better Patient Flow and Outcomes

As the healthcare sector strives to solve the challenges related to high costs and operational inefficiency through digitisation, Robotic Process Automation (RPA) has emerged as a key enabler. RPA not only helps healthcare providers optimise costs and improve productivity but it also enables them to enhance patient interaction and outcomes rapidly.

The complimentary Process Automation in Healthcare virtual event will bring together healthcare experts to discuss optimising costs, improving patient outcomes and how the adoption of RPA can help the system adapt to a pandemic and accelerate operations in healthcare and help ease overwhelmed resources.

Key Takeaways

A must-attend event for public sector organisations looking to:

Identify how to optimise costs, improve productivity, and increasing operational efficiency

Discover the technologies and solutions streamlining workflows and delivering smarter ways of working

Learn how to train and upskill staff to use process automation to its full potential

Your Expert Speakers

Shireen Martin

A/Director Integrated Care Implementation, System Performance Support,
NSW Ministry of Health

Melanie Strachan

Director, Program Management Office,
Department of Health TAS

Adj. A/Prof. Chris Raftery

Nursing Director, Clinical Innovation and Advanced Practice,
Gold Coast Health

Krista Brower

Director, Evaluation & Quality Improvement,
Edmonton Oliver Primary Care Network

Magid Fahim

Chief Clinical Information Officer,
Metro North Hospital and Health Services

Jon Fraser

Manager Data Analytics/Applications Development,
Metro North Hospital and Health Service

Jani Baker

Executive Director Corporate Affairs,
Central Adelaide Local Health Network

Ann Thye Kuah

Digital Business Automation Executive APAC,

Agenda at a glance

  • 11:00 AM AEDT

    Welcome from PSN

  • 11:10 AM AEDT

    Chair Opening: Improving Quality and Efficiency of Care Outcomes for Australian Healthcare Systems

  • 11:20 AM AEDT

    Keynote: Utilising Automation and Analytics to Improve Operational Efficiency

  • 11:35 AM AEDT

    Partner Session: Leveraging RPA in Digital Business Automation in Healthcare

  • 11:50 AM AEDT

    Keynote: Transforming the Way we Work with Intelligent Automation

  • 12:05 PM AEDT

    Keynote: Making Better Decisions at both System and Human Level

  • 12:20 PM AEDT


  • 12:25 PM AEDT

    Panel Session: Improving Patient Experience, while also Driving down the Bottom Line and Increasing Efficiency

  • 1:10 PM AEDT

    End of session


What’s included in your registration:

Virtual Presentations

Hear from public sector leaders about the latest trends and explore how to instantly apply these insights and gaining unique perspectives


An opportunity to engage with the inspiring speaker panel and peers in the live Q&A and polling to discover answers to shared challenges

Leading Technology Solutions

HearĀ  from solutions providers in the government space as they explore key technologies to improve citizen services


Receive on-demand access to session content after the conference on the complimentary Public Sector Network social learning platform

Complimentary for public sector employees only *

Event Partners

Platinum Partner

Health and Human Services Community Prospectus

Now more than ever before, the public healthcare system is under pressure to enhance patient-centred outcomes, whilst simultaneously delivering value for money. Federal and State government, district health boards, hospitals, primary health networks and allied organisations are currently investing a great deal of time and money to overcome major systemic and technology barriers.

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