Virtual Event: Local Government
National Insights – Spring Edition

Online: Wednesday, June 1, 2022 | 12:00-1:35pm ET • 9:00-10:35am PT

Event Overview

Sustainable Transformation for Better Citizen Experience

Municipalities continue to experience significant shift due to the ongoing pandemic. In the wake of the disruption caused by the pandemic, today’s cities and local governments have an opportunity to revolutionize how they function. It is imperative that they responsibly meet the rapidly changing needs and expectations of their citizens, businesses, partners across the diverse cities and communities they serve.

Critical to local governments’ success is their ability to learn from the others’ best practices, while acknowledging that government has a social and economic mandate that covers all its constituents. The accelerated pace of change caused by the COVID-19 pandemic has led cities and local governments to evolve their understanding of community needs and citizen expectations. The world we knew before the pandemic and the world we’re living in today are two vastly different things, and the transformation journey that’s unfolding now is breaking down traditional government silos. To become future ready, a whole-of-government transformation is crucial. Local governments need to embrace new technology, adopt sustainable change management, streamline processes, upskill their workforce and increase operational efficiency and resilience.

Public Sector Network’s Local Government: National Insights – Spring Edition Virtual Event will equip attendees with the tools and ideas they need for sustaining the change with a potential for continuous improvement while ensuring efficiency, operational excellence, and responsible governance.

Benefits of Attending

Learn how to maximize the use of technology and devices in a hybrid workforce to increase efficiency and delivery excellence

Identify how to create a culture of innovation and collaboration to deliver on your goals

Gain insights into best practice upskilling and training to ensure your workforce can maximize the benefits of new ways of doing things

A Sneak Peek Of Your Expert Speakers

Meighan Wark
Chief Administrative Officer
County of Huron

marnie cluckie

Marnie Cluckie
Chief Administrative Officer
Town of Niagara-on-the-Lake

Kalyan Chakravarthy

Kalyan Chakravarthy
Chief Information Officer
Regional Municipality of Durham


Asim Hussain
Director, Digital Service Transformation
City of Toronto

Andrea McKinney, General Manager, Corporate Services, Town of Orangeville

Andrea McKinney
General Manager, Corporate Services
Town of Orangeville 

Epsit Jajal
RICOH Digital Services

Key Sessions

Government KeynoteGovernment Case StudyFireside ChatPanel Discussion

Opening Remarks from the Chair

Government Keynote:

Strategic Transformation: The Roadmap to Operational Excellence with a Dispersed Workforce

  • Streamlining processes and implementing process automation so that employees can focus on high-value, interesting work
  • Achieving greater agility and efficiency in the workplace

Marnie Cluckie, Chief Administrative Officer, Town of Niagara-on-the-Lake

Fireside Chat with Kalyan Chakravarthy, Chief Information Officer, Regional Municipality of Durham

Panel Session: Leadership during Transformation

  • What are the challenges inherent in building a digital transformation team?
  • How have recent events changed your approach and philosophy for creating an agile organizational culture?
  • Digital transformation isn’t a onetime initiative, but a journey. How has this reframed your view of what digital transformation can accomplish in your organization?
  • What role have partnerships and other stakeholders played to help you achieve your mission?

Epsit Jajal, Vice Chief Information Officer, Ricoh

Asim Husaain, Director, Digital Service Transformation, City of Toronto

Andrea McKinney, General Manager, Corporate Services, Town of Orangeville 

Your Registration

Virtual Presentations

Hear from public sector leaders about the latest trends and explore how to instantly apply these insights and gaining unique perspectives


An opportunity to engage with the inspiring speaker panel and peers in the live Q&A and polling to discover answers to shared challenges

Leading Technology Solutions

Hear  from leading solutions providers in the government space as they explore key technologies to improve citizen services


Receive on-demand access to session content on the complimentary Public Sector Network social learning platform

What Your Peers Had to Say

“Very informative, a broad range of areas and points of view and position were covered. Very interesting and informative.”
Township of Hornepayne

“I love when presenters speak of their challenges, mistakes, and how they would have done something differently, especially when they can use one or two projects as examples.”
Municipality of North Cowichan

“Excellent. Presentations were very good. The panel session was excellent, very well thought out questions and responses from the panelists. Valuable and practical examples.”
City of Winnipeg

Our Event Partners



Interested in sponsoring? Contact Andrew Cowan by phone (1-647-459-8904) or email ([email protected])

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