Virtual Event: Local Government
National Insights – Spring Edition

Event Overview

Sustainable Transformation for Better Citizen Experience

Municipalities continue to experience significant shift due to the ongoing pandemic. In the wake of the disruption caused by the pandemic, today’s cities and local governments have an opportunity to revolutionize how they function. It is imperative that they responsibly meet the rapidly changing needs and expectations of their citizens, businesses, partners across the diverse cities and communities they serve.

Critical to local governments’ success is their ability to learn from the others’ best practices, while acknowledging that government has a social and economic mandate that covers all its constituents. The accelerated pace of change caused by the COVID-19 pandemic has led cities and local governments to evolve their understanding of community needs and citizen expectations. The world we knew before the pandemic and the world we’re living in today are two vastly different things, and the transformation journey that’s unfolding now is breaking down traditional government silos. To become future ready, a whole-of-government transformation is crucial. Local governments need to embrace new technology, adopt sustainable change management, streamline processes, upskill their workforce and increase operational efficiency and resilience.
 
Public Sector Network’s Local Government: National Insights – Spring Edition Virtual Event will equip attendees with the tools and ideas they need for sustaining the change with a potential for continuous improvement while ensuring efficiency, operational excellence, and responsible governance.