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Driving an Accessible, Progressive and Secure Healthcare System

As part of the Health and Human Services National Insights Series

Wednesday, 4 May 2022 | 11am – 1pm AEDT | Online

Event Overview

Advancing Digitally-Enabled Patient-Centric Systems

The strong momentum and need for change in the last two years leads us into the second quarter of an eventful 2022.

As healthcare professionals and healthcare consumers, global market demands substantial steps forward in the baseline patient-experience that requires changing the mindsets of providers and the public to both put genuine spotlight on the patient.

With this in mind, join us for a dynamic conversation on the 4th of May at the Driving an Accessible, Progressive and Secure Healthcare System, part of the Health & Human Services National Insights Series.

We will be discussing intentional designs for a patient centric customer journey, preparing ethical AI for patient experience and efficient healthcare, trust, partnerships and data- sharing for communicating and functioning in future of healthcare. 

Advancing Digitally-Enabled Patient-Centric Systems

Benefits of Attending

Uncover what it takes to train the workforce for the future of
Australian healthcare

Learn how to streamline the
patient experience
in a world of
digital and interoperability

Equip yourself with new,
actionable tools and insights
going into a COVID-normal and
integrated healthcare ecosystem

Hear case-studies in the
implementation of new technologies, work practices
leadership and health systems

A Sneak Peek Of Your Inspiring Speakers

Jane Evans
Group Manager of Improvement and Experience
St Vincent’s Health Australia

HHS Q2 - Deborah Jeffers

Deborah Jeffers
Director Clinical Informatics,
Data & Analytics
Queensland Health

HHS Q2 - Clare Ramsden

Clare Ramsden
Deputy Director of Allied Health,
Hospitals South
Tasmanian Health Service

Garth Worboys
A/Director Patient Support Services, HealthShare NSW

Key Sessions

KeynoteKeynoteKeynotePanel Discussion

Preparing for the Future with Digital Patient Journeys

  • Developing IT systems for the future within public sector health settings often needs trusting relationships and stable boundaries to create an innovative solution
  • Local developments underway in NSW for Emergency Department nurses, creating protocols requiring adaptive education and training endorsed by new partners within the IT and health ecosystem
  • Collaboration within the NSW EPIC project involving multidisciplinary partners using their strengths to deliver value with digital solutions

Applying Ethical AI for More Efficient and Trustworthy Health Systems

  • Creating responsible, empowering and expansive clinical informatics systems that support the use of machine learning
  • Human centred, ethical, safe and accountable design to align machine with patient-centric care
  • Refining research and increasing maturity of responsible AI in healthcare organisations

The Power of Multidisciplinary & Data-Driven Teams – Tasmanian Health Service

  • How the Tasmanian Health Service is moving beyond allied health as a siloed discipline and what we can learn from this to upskill our healthcare workforce
  • Gleaning better patient outcomes through the leadership skills building project
  • The challenges of incorporating innovative digital health practices in healthcare and our next steps as a healthcare ecosystem
  • How insights through non-clinical activity data could enhance performance of health teams

COVID Lessons – Building Resilient & Sustainable Health Systems Now

  • What have been the biggest shifts in a post COVID healthcare system?
  • Where are the boundaries for efficiency and ethics and how can we embed this into our new way of working with patients, providers and data?
  • What are the new implications for stewardship, innovation and design?
  • How can we apply these experiences today to future-proof healthcare supply chains, enhance communication and collaboration, and take proactive response measures through calculated risk management?

Your Registration

Virtual Presentations

Hear from public sector leaders about the latest trends and explore how to instantly apply these insights and gaining unique perspectives


An opportunity to engage with the inspiring speaker panel and peers in the live Q&A and polling to discover answers to shared challenges

Leading Technology Solutions

Hear  from leading solutions providers in the government space as they explore key technologies to improve citizen services


Receive on-demand access to session content on the complimentary Public Sector Network social learning platform

What Your Peers Had to Say

“I really enjoyed the session. It was very interesting and informative”
Central Adelaide Local Health Network

“The clinical example sessions were great – very relevant “
Tasmanian Health Service, Hospitals South

“It was great to get the insights from a range of speakers”
Australian Primary Health Care Nurses Association