Digital Government and CX
National Insights – Summer Edition

Wednesday, August 24th 2022 | 12:00-2:45pm ET / 9:00-11:45am PT | Online

Event Overview

Roadmap to Achieving Your Organization’s Digital Goals

As Canada moves beyond the pandemic and repositions itself as a digital government, the challenge of obtaining internal buy-in, optimal use and access to data, and talent acquisition is still slowing progress. Strategies to achieve internal digital adoption are crucial for the success of the government’s digital goals, as is keeping users at the centre of digital planning. These strategies are imperative as success depends on how easy the services are for citizens to access and use.

This quarter, we will focus on pertinent challenges like data accessibility and use for efficient transformation, strategies to keep the user at the centre of design, engaging and retaining the right talent and acquiring a tech stack to achieve the desired goal of digital transformation.

Join Public Sector Network’s virtual event to learn how your agency can maintain and elevate your existing digital goals. Embark on the next phase of transformation by overcoming the internal limitations.

Benefits of Attending

Chart the course for your digital transformation in 2022 by exploring the emerging trends, technologies and projects from across the Canadian public sector

Identify areas for improvement in service design and delivery by leveraging data

Review digital products and projects developed during COVID times to identify areas for improvement and implement effective changes

Maintain and elevate a digital culture within your agency to underpin a strong digital transformation trajectory

A Sneak Peek Of Your Inspiring Speakers

Allen Pink
Director General, Digital Design and Production
Canada Revenue Agency

Chris Allison
Chief Data Officer
Public Health Agency of Canada

Erica Vezeau
Director General, Digital Academy
Canada School of Public Service

Jane Laughton
Head of Talent
Ontario Digital Service

Blair Neufeld
Executive Director, Product at Digital Delivery and Innovation
Government of Alberta

Anna Wong
Director, Digital Community Management Office
Treasury Board of Canada Secretariat 

Ryan Androsoff
Think Digital

Key Sessions

Government KeynoteGovernment Case StudyPanel Discussion

Boosting your Digital Transformation Strategies with Data-Driven Insights

  • Leveraging data to drive citizen engagement
  • Importance of data in enhancing citizen journey
  • Strategies for enhancing data accessibility and analytics

Keeping Users at the Centre of Digital Design and Strategy

Overcoming Internal Barriers for Digital Adoption

  • How do leaders embed a culture of digital adoption in their organizations? How do they ensure buy-in?
  • What are the strategies to overcome common challenges and barriers to transformation?
  • What are the strategies to attract and retain the next generation of digital leaders for tomorrow’s Public Sector?
  • What are the best practices for building a tech stack that will help improve adoption?
  • How to ensure all departments are on a symbiotic transformation journey

Your Registration

Virtual Presentations

Hear from public sector leaders about the latest trends and explore how to instantly apply these insights and gaining unique perspectives


An opportunity to engage with the inspiring speaker panel and peers in the live Q&A and polling to discover answers to shared challenges

Leading Technology Solutions

Hear  from leading solutions providers in the government space as they explore key technologies to improve citizen services


Receive on-demand access to session content on the complimentary Public Sector Network social learning platform

What Your Peers Had to Say

“Loved hearing from the panel to learn how to speak about leadership, product management at a high level and with such passion and positivity. I can tell they all love what they do and are resilient enough to see their visions through. Nice!”
BC Public Service

“I like the range of expertise on display. The programming is effective as one presentation dovetails into another sweetly. And the technology interface is awesome.”
Ontario Public Service

“I always look forward to learning from industry peers and applying it to our organizational initiatives to make our ride a bit less bumpy! Appreciate everything that the PSN team does to put together these events, especially during COVID times. PSN events are my positive light that help me better handle challenges thrown by pandemic.”
Technical Safety BC

Our Event Partners

Interested in sponsoring? Contact Andrew Cowan by phone (1-647-459-8904) or email ([email protected])