Business Architecture in Action

Wednesday, 10 & 17 May 2023 | 10:30 AM – 2:30 PM AEST | Online

Training Overview

Connecting the dots between objectives, capability and transformation in Government

2023 is set to be another big year for IT in Government, with agencies and departments focusing on boosting and maintaining momentum of modernisation initiatives. Driven to improve accessibility to digital services; achieve greater seamlessness of online interactions for both employees and external stakeholders (citizens, visitors, businesses and residents); and to propel future initiatives.

The Business Architecture in Action course was developed for time-poor IT Managers who are looking to make sense of disparate systems and ambiguous governance through business capability planning and business architecture principles. This course provides an agnostic view of business architecture frameworks and models that you can implement in your projects to achieve alignment of solutions, strategic alignment and capability.

This course has been designed for Government business executives to apply Business Architecture principles to progress their digital transformation agenda and minimise ambiguity. It will provide you with the tools and models to drive capability-based planning, create business anchor models, assess value chains, and understand the roles and responsibilities of key stakeholders.

Who Should Attend

This course is designed for managers, leads and and analysts in charge of transforming the government including:

Corporate Services,
IT & ICT and
Project Management

People and HR Services,
Finance & Accounts Payable and
Digital & Business Transformation

Project Manager and Leads driving the implementation of ERP, CRM and other software upgrades

Learning Outcomes

Learn how to apply Business Architecture to deliver complex transformational change in Government

Understand how to align capability, value, business to drive successful projects that uplift efficiency and deliver better services 

Gain insight into eliminating project ambiguity and change fatigue with fit-for-purpose modelling 

Benchmark your capability and technology with your local government peer

Meet Your Facilitator

Nigel Shmalkuche
Managing Director Principal Consultant
Strategic Architects

Nigel Schmalkuche is a business and ICT professional with 25 years’ experience in guiding government and private organisations through digital business transformation particularly in the fields of housing and public works, police and emergency services, elections, health, utilities and financial institutions.

He has a keen talent for connecting the dots between technology, capability and strategy. And he has applied this to develop and embed enterprise architecture practices; shaped strategic roadmaps, upskilled key stakeholders; designed solutions to navigate complex challenges to drive transformational change. 

Nigel is a TOGAF 9.2 Certified Enterprise Architect with 17 years of experience in implementing enterprise architecture to achieve business outcomes. In addition, he has authored two books, Data to Insight and AI and Data Strategy and is currently working on a third! 

Key Sessions

Day 1: Module 1Day 1: Module 2Day 2: Module 3Day 2: Module 4

Business Architecture in Government 

  • Understanding Business Architecture in context of Government
    • An introduction to Business Architecture and how it can be applied to drive complex transformation in local government
    • Identifying the success factor and shortcomings for Business Architecture
    • Exploring Business Architecture frameworks 
  • Business Models to Unlock your Transformation Strategy: Identifying the Problem
    • Evaluating the biggest challenges and common pit falls you upgrading digital platforms and driving transformational change
    • Uncovering and articulating the Real Problem: Process, Capability, Technology or Mindsets?
    • Mapping out the key activities, resources and capabilities that are critical to solving your problem and progressing your digital uplift journey 

Business Models 

  • Capability Mapping to Identify the Gaps and Make the Most of the Resources you Have 
    • Discussing Value Chains and understanding how to apply this to map the capabilities with your own local council
    • Addressing the gaps: Which capabilities need improvement
    • Optimising your existing resources to further your transformation agenda 
  • Capability Mapping in Action: Group Activity
    The participants will be asked to build a value chain for their own organisation and/or project using the principles and frameworks learned earlier in the day. At the end of the session, you will have identified the gaps and prioritised capability improvement. Plus, you will identify the existing resources that can be optimised to drive your strategy ahead. 

Digital Business Transformation 

  • Establishing a Business Anchor Model for Your Council based on your Transformation Agenda 
    • Understanding the roles and responsibilities of your key stakeholders across the organisation
    • Creating a Business Anchor Model based on responsibilities, capabilities and resources
    • What makes an effective Business Anchor Model: The dos and don’ts
  • Group Activity: Create a Business Anchor Model
    The participants will be asked to build a Business Anchor Model for their own organisation and/or project using the principles learned earlier. At the end of the session, you will have set up a big “enterprise view” of the key stakeholders that you can then use to address any ambiguity, and use as a credible practical artefact to build engagement and secure executive buy-in. 

Business Architecture be the Glue of Business Transformation 

  • Creating an In-Flight View to Effectively Manage Live Projects and to Re-align Projects 
    • In-Flight View Model: The Benefits and Outcomes
    • Applying the model to measure the live transformations and its impact on other projects
    • Using insights to re-orient and re-align projects as they progress, and the business needs evolve 
  • Group Activity: Build an In-Flight Model
    The participants will be asked to build an In-Flight Model for their own organisation and/or project using the principles learned earlier. At the end of the session, you will have set up an Inflight View that can be applied to measure progress and re-align as the business needs change. 


Final Price


per person + GST

Customised in-house options available for teams

Interested in any of our online trainings?

You can also choose to have them delivered in house. We will work closely with our inspiring session facilitators to tailor the content around the key development areas your team are prioritising, shape the learning outcomes around your core departmental challenges and make the most of your L&D and upskilling budget.

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