Improving the Operational Efficiency of your Council

Tuesday 5 October 2021 | 11:00 AM – 1:00 PM AEDT | Online

Streamlining processes and implementing technology to achieve organisational goals

With operational efficiency journeys well underway in most councils across Australia, the need to reach further improvements and cost savings is now more pressing than ever, to reinvigorate positive local government participation and drive recovery through front and back-office efficiency gains.

Public Sector Networks complimentary Improving the Operational Efficiency of your Council virtual event will equip attendees with the knowledge to transform their operating models, improve processes and create seamless digital citizen experiences in a post COVID world.

Key TakeawaysHost

A must-attend event for public sector organisations looking to:

Learn how to achieve effective and sustainable operating model transformation
Hear about operational transformation opportunities, threats and challenges
Overcome resistance to creating a culture that fosters active change

Your Expert Speakers

Alison Wastie

Chief Executive Officer,
Bass Coast Shire Council (VIC)

Nigel Morris

Chief Executive Officer,
District Council of Yankalilla (SA)

Diane Hood

Chief Executive Officer,
Central Desert Regional Council (NT)

Patrick Dillon

Manager Business Transformation,
Frankston Council (VIC)

Mitch Miller

Chief Information Officer,
Bundaberg Regional Council (QLD)

Nicola Tinning

General Manager, Business Support & Improvement,
City of Unley (SA)

Arpan Bansal

Vice President, Global Head – Government Practice,
Newgen Software

Frederik Skyggebjerg

Head of Solution Consulting, APAC,

Agenda at a glance

  • 11:00 AM AEDT

    Welcome from PSN

  • 11:10 AM AEDT

    Welcome from Chair

  • 11:20 AM AEDT

    Government Keynote: Undergoing operating model transformation to improve efficiency

  • 11:35 AM AEDT

    Partner Session: Enhancing Operational Efficiency with a Low Code Platform

  • 11:50 AM AEDT

    Government Case Study: Delivering efficiency and effectiveness through improving processes

  • 12:05 PM AEDT

    Partner Session: Streamlining and automating processes

  • 12:20 PM AEDT

    Government Case Study: Sharing end to end improvement efforts and outcomes

  • 12:35 PM AEDT

    Refreshment Break

  • 12:40 PM AEDT

    Panel Session Achieving holistic operational transformation in a post COVID world

  • 1:10 PM AEDT

    End of session


What’s included in your registration:

Virtual Presentations

Hear from public sector leaders about the latest trends and exploring how to instantly apply these insights and gaining unique perspectives


An opportunity to engage with the inspiring speaker panel and peers in the live Q&A and polling to discover answers to shared challenges

Leading Technology Solutions

Hear  from solutions providers in the government space as they explore key technologies to improve citizen services


Receive on-demand access to session content after the conference on the complimentary Public Sector Network social learning platform

Complimentary for public sector employees only *

Event Partners

Host Partners

Platinum Partners

Gold Partners

Silver Partners

Local Government and Municipalities Community Prospectus

Most councils are on a transformation journey to become truly inter-connected councils, transforming back, middle and front office to become more efficient and cost effective and to deliver better services. To achieve this they are looking for new technology, streamlining processes, up-skilling their workforce and trying to maximise the value of their data.

Showcase your solutions today!

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