What’s In Store for 2024
The digital revolution is revolutionising the way the public sector operates, offering a more efficient, customer-centric approach that leverages technology and innovation, reshaping how governments deliver services to their stakeholders.
As we move further into the 21st century, the imperative for Federal, State and local governments to innovate, streamline processes, and leverage technology has never been greater, and at the core of this transformation is the blending of technological solutions with a deep understanding of user needs, ensuring that every service touchpoint is optimised for the digital age.
The Future Services virtual event brings together industry leaders, government officials, and technology providers to discuss strategies,
challenges, and the future of modern service delivery.
Key People You’ll Meet
Chiefs, Directors, Heads and Managers from:
#Digital / Transformation
#Customer Experience and Engagement
#User Experience
#Service Design and Delivery
Your Inspiring Speaker Panel
The Hon. Victor Dominello
Former Minister of Customer Service
& Co-Founder
ServiceGen
Steven Matainaho Secretary, PNG Department of ICT
Lucy Poole
General Manager,
Digital Strategy, Architecture and Discovery Division, Digital Transformation Agency
Sarah Cruikshank
Deputy Secretary, Customer, Delivery and Transformation,
NSW Department of Customer Service
Discussing the Most Current Topics
#Digitising Public Services
#Citizen Engagement & Technology
#Service Delivery
#Customer Experience
Registration
You Asked, We Listened
We polled over 1200+ attendees from across ANZ Government on their current challenges and knowledge gaps and have crafted the program to address these things.
Nationwide Collaboration
Engage with key insights from Federal, State, and Local Governments across Australia and New Zealand, fostering nationwide collaboration and knowledge sharing on critical issues.
Flexible Participation
Join virtually to enable flexible scheduling, eliminate travel time commitments and participate without disrupting your busy schedules. Access the content anytime on-demand.
Inclusive Knowledge Exchange:
The Future Series promotes inclusivity for regional areas and non-CBD natives and facilitates the involvement of a diverse audience.
Boost Your Presence
The 2024 Future Services Virtual Event gives you direct access to every senior stakeholder looking to harness technological innovations.
Here’s why we should get into a partnership:
Time-Efficient Virtual Engagement: Efficiently connect with your audience through virtual platforms, saving time and ensuring direct and impactful communication with your target demographic.
Generate Cost-Efficient Leads: Utilise direct communication to generate qualified leads efficiently and cost-effectively, maximising outreach and enhancing lead quality for strategic business growth.
Educate Key Prospects Nationwide: Scale your educational efforts to key prospects across Federal, State, and Local Governments, providing widespread knowledge dissemination for impactful engagement and collaboration.
Demonstrate Thought Leadership: Showcase thought leadership by informing your audience about market trends, and positioning your organisation as an authoritative source in the industry.
