Healthcare Infrastructure Showcase: Digital & Patient Experience

Agenda

Toronto, 26 September 2024

All times in EDT

7:30 am

Registration and Breakfast

8:30 am

Welcome from Public Sector Network

8:40 am

Keynote

Unlocking the Future of Healthcare: Transforming Care with Data-Driven Intelligence

Jeremy Young, Market Lead, Global and North America Public Sector, Oracle Health

Join us for a powerful keynote that unveils how Oracle Health Data Intelligence is revolutionizing healthcare by enabling organizations to unlock the true potential of their data. This session will demonstrate the transformative impact of connecting and unifying data across the entire healthcare ecosystem, driving enhanced patient care, optimized operations, and strategic growth.

 Key Takeaways:

Unified Data Ecosystem: Discover the critical role of integrating diverse data sources—ranging from clinical records and billing information to social determinants of health—in creating a holistic view of patients and healthcare organizations.

Advancing Care Coordination and Risk Management: Explore cutting-edge technologies that promote seamless care coordination and effective risk management, fostering collaboration among healthcare providers for improved patient outcomes.

Operational and Financial Empowerment: Learn how comprehensive data analysis can unlock opportunities for operational excellence, cost savings, and strategic growth, empowering healthcare organizations to achieve performance goals and make data-driven decisions with confidence.


Jeremy Young, Market Lead, Global and North America Public Sector, Oracle Health

9:00 am

Government Keynote

Government Keynote

Birgit Lao, Director General, Estonia Health Board
Birgit Lao, Director General, Estonia Health Board

9:20 am

Keynote

Innovating Healthcare in Challenging Times: A Conversation with Cameron Love

Mike Tremblay, President, IT and Cyber Solutions, Calian
Cameron Love, CEO, The Ottawa Hospital
Mike Tremblay, President, IT and Cyber Solutions, Calian
Cameron Love, CEO, The Ottawa Hospital

9:40 am

Panel Discussion

Panel Discussion

Steven Wilson, CIO, Weeneebayko Area Health Authority
Jeff Wilson, Director, IT Operations, Niagara Health
Christopher Anderson, Sales Executive, Schneider Electric
Anne Forsyth, Director, Clinical Applications & Decision Support, Women's College Hospital
Jennifer Hope, Director, Clinical Applications and Digital Patient Experience, University Health Network
Moderated by: Karim Wahba, Client Leader, Central Canada, Oracle Health
Steven Wilson, CIO, Weeneebayko Area Health Authority
Jeff Wilson, Director, IT Operations, Niagara Health
Christopher Anderson, Sales Executive, Schneider Electric
Anne Forsyth, Director, Clinical Applications & Decision Support, Women's College Hospital
Jennifer Hope, Director, Clinical Applications and Digital Patient Experience, University Health Network
Moderated by: Karim Wahba, Client Leader, Central Canada, Oracle Health

10:10 am

Partner Session

Fortifying Canadian Healthcare: Cyber Defense at the Scale of the Internet

Ian Gallagher, Head of Solution Engineering, Cloudflare Canada

In today’s rapidly evolving digital landscape, Canadian healthcare is increasingly under threat from sophisticated cyberattacks. As the industry adopts more digital solutions, the need for robust and adaptive security frameworks becomes critical.

Our healthcare technology landscape is governed by a complex structure of both centralized and decentralized policies and decision making. When it comes to increasing cybersecurity for everyone, we require an approach that is capable of improving our security posture without conflicting with the individual technology decisions of any constituent organization.

The complex and hybrid nature of Canadian healthcare requires an adaptive and composable approach to cybersecurity. One that does not require changes to existing technology strategies. One that works regardless of where applications, data, clinicians and patients are located, and one that is built to adapt as technology evolves.

This presentation explores how the Canadian healthcare community can take advantage of cybersecurity strategies based on protecting your organization at the scale of the Internet itself. Attendees will gain insights into actionable steps that can be applied to their own organizations, fostering a culture of continuous improvement in cybersecurity.


Ian Gallagher, Head of Solution Engineering, Cloudflare Canada

10:30 am

Morning Tea Break & Networking

10:50 am

Stream 1

Welcome from the Track Chair

Elizabeth Keller, National Business Development, Healthcare, AWS
Sime Pavlovic, Senior Advisor, Deloitte
Elizabeth Keller, National Business Development, Healthcare, AWS
Sime Pavlovic, Senior Advisor, Deloitte
Stream 2

Welcome from the Track Chair: Tackling the Rising Patient Demand & Workforce Shortage by Effectively Streamlining Processes: A Successful Case Study

Jean Aouad, Relationship Executive, Petal Health
Explore how to reduce emergency room visits cost-efficiently through a digital transformation. Gain insights into:
• Adapting to the rising patient demand and workforce shortage with innovative solutions.
• Streamlining workflows in real-time to boost operational efficiency and healthcare delivery.
• Achieving significant cost savings and system improvements in healthcare access.

Jean Aouad, Relationship Executive, Petal Health

11:20 am

Panel Discussion Stream 1

Panel Discussion

Emerson Rajaram, Wellington-Dufferin-Guelph Public Health Agency
Skerdi Cerga, Chief Technology and Security Officer, Trillium Health Partners
Rhonda Wing, Chief Privacy Officer and General Counsel, Canadian Institute for Health Information
Nilesh Shastri, Chief Information and Security Officer, Canadian Institute for Health Information
Kimberly Osmond, Security Advisor, Splunk
Moderated by: Kyle Schilke, Enterprise Account Manager, Healthcare, AWS
Emerson Rajaram, Wellington-Dufferin-Guelph Public Health Agency
Skerdi Cerga, Chief Technology and Security Officer, Trillium Health Partners
Rhonda Wing, Chief Privacy Officer and General Counsel, Canadian Institute for Health Information
Nilesh Shastri, Chief Information and Security Officer, Canadian Institute for Health Information
Kimberly Osmond, Security Advisor, Splunk
Moderated by: Kyle Schilke, Enterprise Account Manager, Healthcare, AWS
Panel Discussion Stream 2

Panel Discussion

Susan Marlin, President & CEO, Clinical Trials Ontario
Nimira Dhalwani, Chief Technology Officer & Director, eCHN
Shusmita Rashid, Director, Strategic Partnerships and Knowledge Mobilization in BARE and CABHI, Baycrest Academy for Research and Education
Saurabh Mukhi, Chief Technology Officer, Think Research
Moderated by: Mireille Luc, PhD, Sr. Director, Research, Content & Medical Affairs, Petal Health
Susan Marlin, President & CEO, Clinical Trials Ontario
Nimira Dhalwani, Chief Technology Officer & Director, eCHN
Shusmita Rashid, Director, Strategic Partnerships and Knowledge Mobilization in BARE and CABHI, Baycrest Academy for Research and Education
Saurabh Mukhi, Chief Technology Officer, Think Research
Moderated by: Mireille Luc, PhD, Sr. Director, Research, Content & Medical Affairs, Petal Health

11:50 am

Government Keynote Stream 1

Government Keynote

Alexis Villa, Senior Director, Digital Health and Program Delivery, Altum Health
Alexis Villa, Senior Director, Digital Health and Program Delivery, Altum Health
Government Keynote Stream 2

Government Keynote

Krista Jangaard, President & CEO, IWK
Krista Jangaard, President & CEO, IWK

12:10 pm

Gold Partner Stream 1

The Future of Healthcare IT: Budget Control, End-user and Data Security, and Productivity

Philippe Theriault, Chief Executive Officer, Altanora
Patrick Nadeau, VP of Sales, Altanora

In this keynote, we will explore how healthcare IT leaders can control costs, enhance security, and boost productivity through advanced solutions such as Virtual Desktop Infrastructure (VDI). We’ll discuss current best practices and how they enable healthcare organizations to streamline IT operations, reduce complexity, and safeguard sensitive data, all while staying within tight budget constraints. Real-world case studies and insights will illustrate how these solutions transform IT infrastructure, preparing your systems for future demands while maintaining high standards of patient care.


Philippe Theriault, Chief Executive Officer, Altanora
Patrick Nadeau, VP of Sales, Altanora
Gold Partner Stream 2

Revolutionizing Health Information Exchange: Harnessing intelligent digitalization in health information exchange to transform patient care journeys and care coordination

Julian Shantidas, Director Product Management - Healthcare Solutions and Product Management, Iron Mountain
Delineate the opportunity to improve clinical decision-making and offer personalized patient care by examining the power of integrating and streamlining patient health information across the healthcare ecosystem.
Examine how healthcare organizations can overcome barriers to interoperability, facilitating enhanced care coordination and better patient outcomes through the use of advanced digital health information exchange tools and platforms.
Discuss the possibilities of accelerating patient care journeys with superior clinical outcomes across all points of care, through the power of transforming non-standardized and unstructured health information into usable, actionable, and comprehensive patient health data.

Julian Shantidas, Director Product Management - Healthcare Solutions and Product Management, Iron Mountain

12:30 pm

Government Keynote Stream 1

Government Keynote

Michael Page, Director, Artificial Intelligence Commercialization, Unity Health Toronto
Michael Page, Director, Artificial Intelligence Commercialization, Unity Health Toronto
Government Keynote Stream 2

Government Keynote

Prathiba Harsha, Interim Director, Clinical Informatics & Solutions Delivery, Hamilton Health Sciences Corp.
Prathiba Harsha, Interim Director, Clinical Informatics & Solutions Delivery, Hamilton Health Sciences Corp.

12:50 pm

Lunch Break and Networking

1:50 pm

Roundtables

Roundtable Sessions

Roundtable One: Balancing Privacy and Innovation: An In-Depth Discussion on Canada’s Bill C-27. Facilitated by: Karim Wahba, Client Leader, Central Canada, Oracle Health.

Roundtable Two: Harnessing the Power of AI: Transforming Healthcare Delivery and Outcomes, Facilitated by: Neil McFarlane, Chief Technologist, Healthcare, AWS and Deloitte.

Roundtable Three: Leveraging Real-Time Healthcare Data to Meet the Growing Patient Demand: An Interactive Workshop. Facilitated by: Mireille Luc, PhD, Sr. Director, Research, Content & Medical Affairs, Petal Health.

Roundtable Four: Interoperability – creating digital pathways to bridge disconnected care. Facilitated by: Tazmin Leipsig, Digital Health Director, Calian.

Roundtable Five: Governance and Risk of GenAI. Facilitated by: James Scott, Field Chief Technology Officer, Canada, Dell Technologies.

Roundtable Six: Navigating Cybersecurity in Healthcare: Managing Complex Attack Surfaces Across Diverse User Groups and Extensive Patient & Integrated Care Networks. Facilitated by: Ian Gallagher, Head of Solution Engineering, Cloudflare Canada.

Roundtable Seven: CapEx and OpEx considerations for healthcare IT infrastructure and critical power modernization. Facilitated by: Krish Rengachari, National Segment Leader, Healthcare, Schneider Electric.

Roundtable Eight: From Decline to Revival: Why VDI is the Answer to Ransomware, Budget Woes, Data Management and Security Challenges. Facilitated by: Philippe Theriault, CEO, Altanora and Patrick Nadeau, VP of Sales, Altanora.

Roundtable Nine: Delve into the evolving landscape of health information interoperability, focusing on health information exchange frameworks and the state of integrating digital health technologies, including EHRs. Facilitated by: Julian Shantidas, Director Product Management – Healthcare Solutions and Product Management, Iron Mountain.

Roundtable Ten: Modernizing Healthcare IT: Balancing Benefits and Security Risks. Facilitated by: Kimberly Osmond, Security Advisor, Splunk.

Roundtable Eleven: AI safety in healthcare, how do you capitalize on innovation while remaining vigilant about safety. Facilitated by: Think Research.

Roundtable Twelve: Endpoint Security: Address the importance of securing devices and endpoints used by healthcare professionals and patients to prevent data breaches and cyberattacks. Facilitated by: Todd Felker, Executive Strategist for CrowdStrike.

2:50 pm

Welcome Back from the Chair: Welcome to the Future of Healthcare: Oracle's Comprehensive Approach to Transformation

Erin O'Halloran, Vice President and General Manager, Oracle Health
Welcome to a new era in healthcare, powered by Oracle. We’re driving transformation by seamlessly integrating clinical data with enterprise solutions like human capital management (HCM), enterprise resource planning (ERP), and supply chain management (SCM). With Oracle Cloud Infrastructure (OCI), a trusted and scalable platform, and user-friendly technologies like the Oracle Redwood design system and APEX, healthcare organizations can enhance patient care and streamline operations. Recognized for excellence, Oracle is committed to delivering modern, reliable solutions tailored to the healthcare industry’s unique needs.

Erin O'Halloran, Vice President and General Manager, Oracle Health

3:10 pm

Platinum Partner

The Impact of AI on the Broader IT Healthcare Strategy

James Scott, Field Chief Technology Officer, Dell Technologies

In 2024, Artificial Intelligence (AI) is already starting to play a key role in transforming the healthcare sector, not just in delivering innovative patient and provider experiences, but in reshaping healthcare IT strategy across Canada.  However, outside of AI projects, it is also driving changes and optimization in multicloud deployments, streamlining resource allocation, and altering workload management in complex healthcare IT infrastructures.  AI will continue to impact Edge Computing, enhancing real-time data processing and patient care experiences, driving real-time clinical insights in ways that were not possible before. During this session, we will unpack these pivotal topics, and explore how the transformative force of AI is changing the wider IT landscape, and how it will empower healthcare organizations to make informed decisions and shape future resilient IT strategies across Canada.


James Scott, Field Chief Technology Officer, Dell Technologies

3:30 pm

Government Keynote

The Art and Science of Digital Investments in Health Care

Darlene Dasent, Executive Vice President & CFO, University Health Network
  • Anchoring investments in culture, values, and patient outcome and experiences
  • Critical importance of Executive Leadership advocacy and championship
  • Embedding investments in organizational strategy and budgets

Darlene Dasent, Executive Vice President & CFO, University Health Network

3:50 pm

Panel Discussion

Panel Discussion

Jennifer Dockery, Vice President, Quality, Post-Acute Care & Community Integration, North York General Hospital
Yasir Khalid, Director, People-Centred Care and Health Justice, William Osler Health System
Moderated by: Sonia Pagliaroli, Health Executive, Oracle Health
Jennifer Dockery, Vice President, Quality, Post-Acute Care & Community Integration, North York General Hospital
Yasir Khalid, Director, People-Centred Care and Health Justice, William Osler Health System
Moderated by: Sonia Pagliaroli, Health Executive, Oracle Health

4:20 pm

Closing Remarks