2024 Government Innovation Show - Pennsylvania
Agenda
Harrisburg, 04 December 2024
All times in EST
7:30 am
Registration & Breakfast
8:30 am
Welcome from Public Sector Network
8:40 am
Welcome from the Chair
9:00 am
John Kaschak, State Comptroller, Commonwealth of Pennsylvania
9:20 am
Leading Change: Transforming Citizen Services Through Technology Bases Initiatives
9:40 am
Commonwealth of Digital Experience (CODE PA): Year in Review
The new Commonwealth Office of Digital Experience (CODE PA) was tasked with helping Pennsylvanians connect to the vast resources provided by our state agencies by offering a “No Wrong Door” strategy. This team brought user-centric design principles to the digital services being built in the Commonwealth and partnered with the strong foundation built by IT to scale new initiatives. This keynote will discuss the key components of CODE PA and review the initiatives of 2024 and what is on the horizon.
10:00 am
Best Practices: Effective Generative AI Governance
The field of AI has experienced rapid development, and the availability and popularity of “generative AI” have greatly increased. There is significant public interest in generative AI because of its potential to empower creativity, innovation, and efficiency. However, the technology also presents potential risks and new challenges for the Commonwealth that must be navigated thoughtfully.
This panel of leaders will discuss their strategies for effective governance for Generative AI.
10:40 am
Service Transformation in the Digital Age
Modern Government Service Delivery is challenging, and as senior leaders within the public sector you are all at the forefront of that challenge.Discover how The New South Wales government in Australia developed more responsive, secure, and efficient government services.
11:00 am
Refreshment Break
11:30 am
Welcome from the Track Chair
11:30 am
Welcome from the Track Chair
11:50 am
Security by Design: Integrating Security into the DNA of Innovation
11:50 am
How the City of Philadelphia Drives Innovation and Digital Equity
Both innovation and digital equity have been priorities for the City of Philadelphia’s Office of Innovation and Technology (OIT) for over a decade, and OIT will discuss several keys to advancing this work:
- Building the capacity within government to creatively address challenges and solve problems.
- Using existing resources and partnerships to address digital equity during and after the pandemic.
- Connecting innovation with smart cities and digital equity to redefine public technology.
- Adapting innovation to fit government culture
12:10 pm
Defending your Landscape against Cybersecurity Threats
12:10 pm
The Roadmap to a Successful Digital Transformation
12:30 pm
How to Implement Technology on a Limited Budget
Every city department, from human resources to accounting, from public works to parks, public safety, and economic development, relies on technology to meet the mission. Whether streamlining processes and uniting people across functions, increasing the efficiency of delivering services, or bringing new tools to the citizens, the role of innovative and effective technology cannot be overemphasized in helping the City of Burlington, VT meet the needs of today and tomorrow. However, as with most municipalities, Burlington must face these initiatives within the constraints of the limited financial resources available. Under pressure to simultaneously deliver on pressing commitments by finding creative solutions today, while also investing in innovations that will allow for future success; in this session, the speaker will share some of their experiences and respond to your questions.
12:30 pm
Leading from the Human Side of Innovation
Digital Transformation remains at the forefront of the public sector agenda, However, while it’s easy to get caught up in the technical details of digital initiatives, the true success factors lie on the people side of the equation. This has become more challenging as we contend with skills shortages, remote work, and multi-generational workforces as well as the rise of the contractor workforce.
12:50 pm
Accelerating and Optimizing Your Cloud Journey
12:50 pm
Leading Change - Transforming Citizen Services with a Digital Government
1:10 pm
Making Better Decisions with Government Data
Scot Barker, Chief Innovation Officer, City of Burlington, Vermont
Scot Barker, Chief Innovation Officer, City of Burlington, Vermont
1:10 pm
Panel Discussion: Citizen Buy-In: How Can Public Sector Leaders Navigate Digital Transformation to Ensure Public Confidence?
Trust is the foundation upon which the legitimacy of government stands. With declining rates of citizen trust, in tandem with increased digital needs; digital transformation is being leveraged as a tool to help drive positive citizen experiences to gain back lost confidence. The feeling of being known and cared for is universally appreciated, even if it’s on a small level. Even seemingly minor and incremental improvements to service delivery go a long way in restoring faith.
- How to foster a culture of citizen-focused outlook to build government trust .
- How to include citizens in decision-making processes, policy creation and amendments .
- How to create meaningful citizen participation and engagement opportunities.
1:40 pm
Lunch and Networking
2:40 pm
Roundtables
Split into specialized conversation areas and join engaging discussions to dive deeper into your innovation priorities.
RoundTable 1: Navigating the Latest CyberSecurity Threats
Roundtable 2: Leading the Way with Cloud
Roundtable 3: Technology Solutions to Navigate the Data Driven Landscape
Roundtable 4: Strengthening Security in the Age of Digital Transformation
Roundtable 5: How DEIA is Shaping the Future of Work
Roundtable 6: Establishing a Zero Trust Framework
3:30 pm
Keynote: Doing Business in Pennsylvania: Commonwealth of Pennsylvania's Department of General Services
3:50 pm
Intelligence and Automation
4:10 pm
The Future of Work: The Changing Face of Talent
Scot Albert, MBA, CLSSBB, CKM, Director of Strategic Operations, Department of Military and Veterans Affairs, Office of The Executive Deputy Secretary
Dale Simpson-Special Advisor, Executive Deputy Secretary, Pennsylvania Department of Revenue
There are many benefits that come with diversity in the workplace. The public sector’s success is dependent on having their workforce represent and resemble the communities they serve. A diverse and inclusive environment establishes a sense of belonging among employees. When employees feel more connected at work, they tend to work harder and smarter, producing higher quality outcomes. As a result, organizations that adopt D&EIA practices see huge gains in the form of innovation, and decision-making.
Scot Albert, MBA, CLSSBB, CKM, Director of Strategic Operations, Department of Military and Veterans Affairs, Office of The Executive Deputy Secretary
Dale Simpson-Special Advisor, Executive Deputy Secretary, Pennsylvania Department of Revenue
4:40 pm
Closing Remarks and Networking
Event Partners
Enterprise Software , Information Technology & Services
Enterprise
