Government Innovation Showcase - Georgia
Agenda
Atlanta, 11 February 2025
All times in EST
8:00 am
Registration
8:50 am
Welcome from the Public Sector Network
9:00 am
Welcome from the Chair
9:20 am
Government Keynote Session: What’s Next for Georgia’s Information Technology?
9:40 am
Innovations in Government Procurement of AI Solutions
Innovations in government procurement of AI solutions are crucial for addressing contemporary challenges and advancing public service delivery. Recent issues, such as the need for enhanced data security, efficiency in healthcare management, and sustainable resource allocation, underscore the importance of integrating AI technologies into governmental operations.
10:00 am
Artificial Intelligence and the State of Georgia
10:20 am
What ‘s on Your Agencies Priority List for 2025
The role of government is to improve the lives of citizens and make society better off for the future. This panel of leaders will discuss what their priorities are and how to ensure they are successful.
- What are the utmost priorities in service delivery, workforce, and technology for your department/agency?
- How does each organization decide upon their top priorities?
- Let’s get going! What is standing in the way of completing the top priorities for 2025?
11:00 am
Morning Coffee BreaK
11:30 am
Welcome from the Track Chair:
11:30 am
Welcome from the Track Chair
11:50 am
Artificial Intelligence Statewide Strategy
11:50 am
Building for a Digital Future: Georgia State University
The pace of technology innovation continues to accelerate, constantly creating new possibilities for how we work and interact with the world. In the public sector, understanding and embracing these emerging digital possibilities can allow us to operate more efficiently, ensuring better engagement and promoting successful outcomes across our toolsets. Get an overview of technology and strategy to support effective digitization, with examples of impact from the education sector.
12:10 pm
How to Leverage Artificial Intelligence for a Competitive Advantage
Artificial Intelligence is transforming government and society. Have you implemented this? What are the rewards and risks? This session will focus on the innovations of artificial intelligence and how to leverage this.
- Gain a better understanding of the cutting-edge AI technologies.
• How to align AI initiatives with your organization’s objectives.
12:10 pm
Navigating Digital Transformation: Resources and Tools
12:30 pm
Best Practices: Adopting Zero Trust Strategies
The zero-trust model of security will only continue to gain momentum as the public sector looks to stay ahead of bad actors and avoid breaches. Since public sector organizations each have different IT infrastructures, there is no standard approach to implementing Zero Trust. Each entity must evaluate its capabilities and risks of threats to understand what methods and tools can protect their systems. Join Jennifer Franks for insight into how she and the GAO team adopted and integrated a Zero Trust strategy – and how its impacted their security in the time since.
12:30 pm
A Path to Digital Transformation: Lessons Learned from the State of Georgia
Digital transformation is imperative for the State of Georgia to foster innovation. In this dynamic landscape organizations must utilize the correct technology and plan to continue delivering digital services that benefit the communities served.
12:50 pm
Leveraging Technology Innovation to Solve Challenges
Technological innovation has the power to transform society as we know it. Leveraging key technological tools in order to enable faster, more targeted, and impactful services to those in need. Join this session to hear how your department and agency can adopt these tools to help address key societal challenges.
12:30 pm
A Path to Digital Transformation: Lessons Learned from the State of Georgia
Digital transformation is imperative for the State of Georgia to foster innovation. In this dynamic landscape organizations must utilize the correct technology and plan to continue delivering digital services that benefit the communities served.
1:10 pm
Technology, Data and AI: How to Make Best Use out of Your Applications
Leaders are often under pressure to simultaneously deliver on today’s pressing commitments by troubleshooting and finding innovative solutions while investing in software packages and systems that will allow for future success.
This panel will discuss how they analyze and decide on the best technology, data and AI applications for specific tasks and how to optimize their efforts to ensure that the best solutions are in place.
1:10 pm
Building Citizen- Focused Digital Services: Best Practices in User Experience
Georgia strives to improve public services amid rapid technological advancements. With recent issues like digital divide challenges and the need for accessible government platforms, enhancing user experience and accessibility ensures that all citizens can effectively engage with and benefit from digital services. This approach helps address disparities, promote inclusivity, and improve overall citizen satisfaction with public services in Georgia.
· How can we leverage emerging technologies to enhance user experience and accessibility in our digital services, ensuring that all citizens, including those with disabilities, have equal access? · What feedback mechanisms can we implement to continuously gather citizen input on digital services, allowing us to make data-driven improvements and better meet user needs? · In what ways can we address the digital divide in Georgia to ensure that all communities, especially underserved populations, have the necessary tools and skills to effectively use our digital services?
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1:40 pm
Lunch and Networking
2:40 pm
Interactive Roundtable Discussions
Split into specialized conversation areas and join engaging discussions to dive deeper into your innovation priorities.
RoundTable 1: Information Technology Trends: What is on the Horizon?
Roundtable 2: Leading the Way with Cloud
Roundtable 3: Technology Solutions to Navigate the Data Driven Landscape
Roundtable 4: Strengthening Security in the Age of Digital Transformation
Roundtable 5: How Artificial Intelligence is Enhancing Service Delivery
Roundtable 6: Establishing a Zero Trust Framework
Roundtable 7: Cloud Migration for Government IT Modernization
3:40 pm
How to ensure the delivery of a successful Project Delivery Strategy
Ensuring long lasting impact and growth, while maintaining a value-based and realistic strategic vision can be a balancing act. What new tools and technologies can we start to incorporate into our strategic visions, and what matters most to the public service when building out strategies.
4:00 pm
Work Smarter with Intelligent Automation
Data is the building blocks for all types of artificial intelligence. Everyone has data, yet not everyone is fully leveraging the beneficial, cost-effective solutions that intelligent automation offers. This session will discuss how you can organize and assess your data for intelligent technology applications, such as help tools and chat bots, among other innovations.
4:20 pm
Building a Culture for Workforce Retention and Innovation
The public sector workforce must attract and retain talent to deliver services and get results.
It has been reshaped by dramatic events like COVID-19. This requires flexibility and an evolving workforce. How can the public sector compete with their recruitment and retention initiatives in today’s competitive landscape?
- What are the key skills and competencies needed for a modern public service workforce?
- How can Georgia attract and retain top l talent in the public sector?
- What strategies can Georgia implement to foster a culture of continuous innovation?
4:50 pm
Closing Remarks from the Chair & Networking