Online Training

Business Architecture in Action

Connecting the dots between objectives, capability and transformation in government

September 24 & October 1, 2024

10:30 AM - 2:30 PM

Next intake: September 24 & October 1, 2024 | 10:30 AM - 2:30 PM

Overview

In 2024, IT in Government is entering a pivotal phase marked by a concerted effort to improve digital service accessibility and streamline online interactions. As an IT transformation leader within this landscape, you are confronted with challenges ranging from ambiguous governance structures to the complexities of managing fragmented systems. However, amidst these obstacles lies the opportunity for significant progress.

The Business Architecture in Action course has been developed for time-poor technology and transformation leaders (with limited budgets!) who are looking to make sense of disparate systems and ambiguous governance through business capability planning and business architecture principles. This course provides an agnostic view of business architecture frameworks and models that you can implement in your projects to achieve alignment of solutions, strategic alignment, and capability.

This workshop will empower public sector executives to apply Business Architecture principles to progressing your digital transformation agenda and minimize ambiguity. It will provide you with the tools and models to drive capability-based planning, create business anchor models, assess value chains, and understand the roles and responsibilities of key stakeholders.

Who Should Attend?

This course is designed for managers, leads, and analysts in charge of:
Corporate Services | IT and ICT | Project Management
Finance and Accounts Payable | People and HR Services | Digital Transformation | Business Transformation
Project Manager and leads driving the implementation of ERP, CRM, and other software upgrades.

Learning Outcomes

Establish project governance by developing a Business Anchor model that clearly defines the roles and responsibilities of key stakeholders.
Drive sustainable digital transformation.
Identify gaps in existing strategy with capability planning and analysis. Optimize existing resources to advance transformation.
Remove project ambiguity by clearly outlining and communicating the roles and responsibilities of key stakeholders.

Online Training

Business Architecture in Action


Session details

• Align capabilities, value, and business objectives for project success.
• Benchmark organization’s capabilities against local government peers.
• Mitigate project ambiguity and change fatigue through fit-for-purpose modeling techniques.

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Level: Fundamentals

No previous experience necessary

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This course requires 1 credit.

Key Sessions

This training will cover identifying success factors and common pitfalls, exploring various Business Architecture frameworks, and evaluating major challenges in upgrading digital platforms. The course also covers business models, focusing on mapping capabilities, addressing capability gaps, and optimizing resources. Participants will build a value chain using the principles and frameworks learned. The course concludes with a discussion on leading digital business transformation and building a Business Anchor Model for your council. The course also covers managing and aligning live projects effectively, using insights to measure the impact of live transformations on other projects, and constructing an In-Flight Model.

Comprehending Business Architecture in Government

  • Introduction to Business Architecture and its application in driving complex transformations within local government.
  • Identifying success factors and common pitfalls in Business Architecture.
  • Exploring various Business Architecture frameworks.

Unlocking Your Transformation Strategy: Identifying the Core Issues

  • Evaluating major challenges and common pitfalls in upgrading digital platforms and driving transformational change.
  • Uncovering and articulating the real problem: Process, Capability, Technology, or Mindsets?
  • Mapping key activities, resources, and capabilities critical to solving problems and advancing your digital transformation journey.

Mapping Capabilities: Identifying Gaps and Optimizing Resources

  • Discussing Value Chains and their application within your organization.
  • Addressing capability gaps: Identifying areas needing improvement.
  • Optimizing existing resources to further your transformation agenda.

Interactive Session: Capability Mapping in Practice

  • Participants will build a value chain for their organization or project using the principles and frameworks learned.
  • By the end of the session, participants will have identified gaps, prioritized capability improvements, and pinpointed existing resources that can be optimized to drive their strategy forward.

Building a Business Anchor Model for Your Council

  • Understanding the roles and responsibilities of key stakeholders across the organization.
  • Developing a Business Anchor Model based on responsibilities, capabilities, and resources.
  • Best practices for creating an effective Business Anchor Model: Dos and don’ts.

Group Activity: Create a Business Anchor Model

  • Participants will create a Business Anchor Model for their organization or project using the principles learned.
  • By the end of the session, you will have established an “enterprise view” of key stakeholders to address ambiguity, build engagement, and secure executive buy-in.

Managing and Aligning Live Projects Effectively

  • Applying the model to measure the impact of live transformations on other projects.
  • Using insights to re-orient and re-align projects as they progress, and business needs evolve.

Practical Exercise: Construct an In-Flight Model

  • Participants will build an In-Flight Model for their organization or project using the principles learned.
  • By the end of the session, you will have created an In-Flight View to measure progress and re-align projects as business needs change.

Meet Your Facilitator

Stephanie Delgado

CEO & Chief Data Officer | DataCents Analytics, LLC

Stephanie Delgado is an applied economist with 15 years of experience in state and local government environments. She specializes in data strategy, data valuation, impact estimation, and applications of public and private sector data. Delgado is a leader in creating value centers from an organization’s data, maximizing its value and helping organizations manage and govern assets confidently.

She is the founder of DataCents Analytics, LLC, a Professor of Data Science for Impact Measurement at Lynn University, a Preceptor for Data Initiatives at the Watson Institute, an Advisory Board member of AtliQ, a Thought Leadership Partner with Public Sector Network, and a contributor to Forbes Ignite.

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