Online Training

Leadership for New Managers

Key skills to help you transition from a specialist team member to an inspiring team leader

11 & 18 September 2024

10:00 AM - 2:30 PM AEST

Next intake: 11 & 18 September 2024 | 10:00 AM - 2:30 PM AEST

Overview

Are you a new manager and finding it hard to adjust to managing a team?

Were you a high-performing specialist and presently find yourself struggling with the feeling of a loss of control that comes with managing other people?

Do you find yourself stuck when it comes to creating accountability, credibility and trust among your former peers?

If you answered yes to one or more of these questions, you are not alone. According
to a recent study:

  • 26% of first-time managers felt they were not ready to lead others to begin with.
  • Almost 60% said they never received any training when they transitioned into
    their first leadership role.

This course is a perfect kick-start to your management career. It has been developed for new managers and will help you transition from teammate to highly capable and successful leader. With a mix of management principles, coaching and motivation, practical operational managerial tasks and interactive group exercises – this course will provide you with actionable skills that enable you to mitigate the challenges of being a new leader.

You will learn ways to build credibility and trust, you’ll discover how to cultivate
positive workplace relationships, provide direction and motivate your team with clear objectives in mind. You will also learn about different leadership styles and practice assessing situations, so you can choose and apply ‘best fit’ leadership styles.

Who Should Attend?

This course has been developed for new and aspiring managers and will particularly benefit those who are currently in “acting” management roles and team leaders who haven’t gotten around to attending any training since they’ve been promoted. Plus, it will also benefit seasoned leaders looking for a refresher and to benchmark their approach. In addition, it will benefit people who manage “sideways” such as project managers. Some key job functions include:
Project Managers | Team Leader | Manager | Assistant Director | Director
Acting Team Leader | Acting Manager | Acting Assistant Director | Acting Director
From the following functions: HR, People Services, Corporate Services, Project Management, Customer Service, IT, Digital

Learning Outcomes

Learn how to build trust and credibility with clear and effective communication
Gain insights on how to deliver constructive feedback and create accountability
Identify the obstacles faced by new managers and mitigative steps that you can take to overcome them
Start building your leadership brand and set up an ongoing development plan and Create a positive work environment that drives productivity and promotes well-being

Online Training

Leadership for New Managers


Session details

  • Understand how you can better manage yourself to lead others
  • Gain insights to inform your leadership style and management journey
  • Build essential leadership and management skills to become an effective team leader
  • Smoothen your transition from team member to team leader
View course modules

Level: Fundamentals

No previous experience necessary

Key Sessions

Understanding Different Leadership Styles and Their Impact

• What kind of leader do you want to be: Understanding
how you wish to be perceived and received?
• Unpacking different leadership style and their impact on productivity, motivation and well-being
• Identifying your strengths and leaning into them as a
leader
• How to adjust your approach for the situation at hand

Management Vs. Leadership
• Understanding the difference between management and leadership
• Adapting good management principles to facilitate
strategic leadership
• Mastering management essentials to kick start your
leadership journey

The Common Challenges faced by New Managers
• Mapping out the challenges and obstacles faced by new
managers
• Addressing the added complexity of working with hybrid and remote teams
• Preparing and planning ahead to overcome the challenges ahead
• Avoiding the common traps such micromanaging

 

What you Need to Know When Transitioning from Team Member to Team Leader
• Recognise differences and clarify responsibilities
• Adapting to the change in scope and depth of
responsibilities and role
• How to go from colleague to boss: The Dos and Don’ts

Breakout Group Activity: Aligning Operational Management to Enable Strategic Leadership

Evaluation. Reflections and Closing Remarks

Management Essentials for New Leaders
• Managing yourself to be a better leader
• Creative decision-making and problem-solving

 

Building Trust and Credibility
• How to communicate to build trust
• Building credibility in your team
• Cultivating a positive work environment

Goal-Setting and Motivating your Team
• Discussing effective methods for staff motivation
• The importance to setting clear goals for operational
outcomes
• How to navigate different personality types

Giving Feedback and Holding People to Account
• How to provide constructive feedback
• What to avoid doing when providing constructive
feedback
• Dealing with challenging situations

Breakout Group Activity: Planning the Next Steps of Your Leadership Development Journey
• Identify your strengths and weaknesses
• Setting your goals and priorities
• Practical next steps

Evaluation. Reflections and Closing Remarks

Meet Your Facilitator

Malcolm Dawes

Managing Director | dta WORLDWIDE

Malcolm Dawes is the most sought-after authority on people performance and effectiveness. He is a recognised expert in showing people how to increase their interaction effectiveness through behavioural change. For many years, Malcolm has experienced firsthand the struggles senior executives face with accelerating the performance of their teams. More recently, he has worked with organisations on emotional intelligence and resilience through the global pandemic.

Malcolm has appeared on a host of radio and TV interviews, in The Australian Financial Review Business Magazine, and had articles published in numerous journals. He has been a guest speaker at conferences and seminars around the world and has been a judge of the PRIME Awards since their inception in 2005.

Married and a father of three sons, his career has included many disciplines including retail, nursing, marketing, sales management, and organisational performance. In his spare time, he is a Deputy Captain with the New South Wales Rural Fire Service, being awarded the National Emergency Medal for his service in the 2019/20 Australian bushfire crisis.

In his latest book, “Team Performance: Why Can’t We All Get Along?” Malcolm dispels ten myths that many senior executives have about unlocking the true potential of their teams. He highlights the core issues of human nature and shows how understanding behaviours as a leader and coworker is the key to team success.

Register Today

Join this training for professionals working within the Public Sector

Additional discounts are available for group registrations of 10 or more. For group or payment enquiries or custom training solutions, please contact [email protected]

Customised in-house options available for teams

Interested in any of our online trainings?

You can also choose to have them delivered in house. We will work closely with our inspiring session facilitators to tailor the content around the key development areas your team are prioritising, shape the learning outcomes around your core departmental challenges and make the most of your L&D and upskilling budget.

Enquire here for more information

Can't see what you need?

Download our training catalogue to review all available topics

Download full catalogue

Get in Touch

Empowering the public sector with meaningful actionable advice to help solve the problems worth solving. If you would like to do an in-house course, please get in touch.

Request the training catalogue

To receive a PDF copy of the Public Sector Academy training catalogue, please submit the details below:

By submitting your email address, you are consenting to Public Sector Network potentially reaching out to you about the academy offering.

Achieve great value with our customised subscription plans