Online Training
Strategic Coaching Skills for Managers
Engage teams and inspire better performance
18 & 25 June 2024
10:00 AM - 2:30 PM AEST
Next intake: 18 & 25 June 2024 | 10:00 AM - 2:30 PM AEST
Overview
The role of team leaders is evolving. The predominant approach of command and control, aiming to direct and develop employees to replicate past successes is no longer viable. Rapid, constant, and disruptive changes are now the norm, making traditional approaches to management unreliable. Managers and leaders in today’s public sector are fully aware that team success doesn’t rely on their efforts and knowledge alone. It is well established that the best managers are those who tap into the talents of their team. By inspiring, motivating, unlocking hidden strengths, and enabling others to overcome obstacles that stand in the way. The challenge that managers and people leaders face, is how to make that change. How do you transition away from traditional command-and-control practices toward a model where managers offer enhanced support and guidance, steering away from rigid instructions? How do you ensure your team members are equipped to adapt to ever-changing environments, fostering renewed energy and innovation? In short, how do you step away from traditional, command and control leadership to become a coach?
Who Should Attend?
This program will benefit people in leadership roles, managers, team leaders and project managers leading cross-functional teams from across all levels of government, including but not limited to:Learning Outcomes
Online Training
Strategic Coaching Skills for Managers
Session details
This course has been developed to help managers and team leaders do just that. This interactive training will enable managers to become better coaches who lead effective, successful, and safe teams. The training will provide people leaders with practical skills to hone their coaching abilities including:
· Communication strategies, including active listening and the art of asking powerful questions to enhance team coaching.
· Providing feedback that is both timely and specific and discovering motivational strategies that inspire peak performance.
· Setting realistic, achievable goals and crafting action plans that guide your team to success.
View course modulesLevel: Fundamentals
No previous experience necessary
Key Sessions
Understanding the importance of communication in coaching
- Strategies for strengthening employee engagement
- Implementing engagement initiatives in your team
Providing timely and specific feedback
- Importance of feedback in coaching
- Strategies for constructive feedback
- Practicing feedback delivery
Setting realistic goals and crafting action plans
- Importance of goal setting in coaching
- FAME goals framework
- Developing action plans for team success
Understanding motivation in the workplace
- Techniques for inspiring and motivating teams
- Case studies: successful motivational strategies
The role of clear expectations in coaching
- Techniques for effective communication of expectations
- Role-playing exercises: Clarifying expectations with team members
Applying leadership principles for a supportive culture
- Leadership styles and their impact on team dynamics
- Creating a supportive and productive work culture
- Strategies for leading by example
Understanding strategies
- Understanding the importance of communication in coaching
- Active listening techniques
- The art of asking powerful questions
Implementing Strategies
- Action planning: Implementing strategies in the workplace
Meet Your Facilitator
Malcolm Dawes
Managing Director | DTA Worldwide
Malcolm Dawes is the most sought-after authority on people’s performance and effectiveness. He is a recognised expert in showing people how to increase their interaction effectiveness through behavioural change. For many years, Malcolm has experienced first-hand the struggles senior executives face with accelerating the performance of their teams. More recently he has worked with organisations on emotional intelligence and resilience through the global pandemic.
Malcolm has appeared on a host of radio and TV interviews; in The Australian Financial Review Business Magazine and had articles published in numerous journals. Malcolm has been a guest speaker at conferences and seminars around the world; and has been a judge of the PRIME Awards since their inception in 2005.
Married and a father of three sons, his career has included many disciplines including retail, nursing, marketing, sales management, and organisational performance. In his spare time, he is a Deputy Captain with the New South Wales Rural Fire Service; being awarded the National Emergency Medal for his service in the 2019/20 Australian bushfire crisis.
In his latest book “Team Performance: Why Can’t We All Get Along?” Malcolm dispels ten myths that many senior executives have about unlocking the true potential of their teams. He highlights the core issues of human nature and shows how understanding behaviours as a leader and co-worker is the key to team success.
Register Today
Join this training for professionals working within the Public Sector
Additional discounts are available for group registrations of 10 or more. For group or payment enquiries or custom training solutions, please contact [email protected]
Customised in-house options available for teams
Interested in any of our online trainings?
You can also choose to have them delivered in house. We will work closely with our inspiring session facilitators to tailor the content around the key development areas your team are prioritising, shape the learning outcomes around your core departmental challenges and make the most of your L&D and upskilling budget.
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