Managing Psycho-Social Safety in the Workplace

22 & 29 February 2024, 10:00am – 2:30pm AEDT | Online

Training Overview

Uplifting employee well-being, mental health and resilience

While the concept of psychological health isn’t new, it hasn’t been comprehensively addressed in workplace injury legislation until now. This is despite the fact that, over the past decade, there has been an increase in psychological health issues, and a decrease in the rate of physical injuries, in the workplace.

There is also growing evidence to support something that we all know – better mental health leads to thriving employees, decreases absenteeism, improves engagement and job satisfaction, reduces turnover and increases attraction of top talent.

While most organisations are bought into the idea of psycho-social safety. The practicality of it leaves most leaders flummoxed – from defining what a safe workplace looks like and the role of the employer in facilitating that.

Public Sector Network’s Managing Psycho-Social Safety in the Workplace has been developed to equip HR leaders with insights to identify the risks and opportunities for growth. Further it will empower participants with insights into neuro-biology and its implications on behaviour and well-being. And finally they will learn about practices, accommodations and practices to uplift well-being and resilience at work.

Through a mix of presentations, discussion and activities attendees will gain ready-to apply insights to boost psycho-social safety at work, uplift productivity and improve engagement and create a workplace in which employees can thrive.

Who Should Attend

This course is designed for directors, managers, heads, advisors, business partners, specialists and officers, in charge of transforming all three levels of government including:

Human Resources, People and Culture, and Wellbeing

Mental Health, Occupational Health and Safety

Workforce Planning and Employee Experience

Learning Outcomes

Understand the principles of psychological health and safety

Identify and assess psychological health and safety risks in your workplace 

Gain an overview of regulations and their implications for you 

Build insights on neuro-biology and its links to behaviours

Meet Your Facilitator

Managing Director

Malcolm Dawes is the most sought-after authority on people performance and effectiveness. He is a recognised expert in showing people how to increase their interaction effectiveness through behavioural change. For many years, Malcolm has experienced first-hand the struggles senior executives face with accelerating the performance of their teams. More recently he has worked with organisations on emotional intelligence and resilience through the global pandemic.  

Malcolm has appeared on a host of radio and TV interviews; in The Australian Financial Review Business Magazine and had articles published in numerous journals. Malcolm has been a guest speaker at conferences and seminars around the world; and has been a judge of the PRIME Awards since their inception in 2005.  

Key Sessions

Day 1: Module 1Day 1: Module 2Day 2: Module 3Day 2: Module 4

Understanding Psycho-Social Hazards at Work

  • Managing psychosocial hazards at work – Code of Practice
    • Recognising and identifying psycho-social hazard in the workplace
    • Assessing and understanding the impact on employee well-being and workplace culture
    • Discussing prevention and control measures
  • Risks to your organisation
    • Risks to the employee from burnout, depression and anxiety and other mental health issues
    • Risks to the organisations: Absenteeism, high turnover and impact on culture
    • Legal and financial implications

Creating a Good Mental Fitness Environment

  • How can we create a good mental fitness environment  
    • The importance of open communication and support
    • Encouraging and enabling work-life balance and self-care
    • Fostering a positive and inclusive culture
  • EDSO – How neurobiology plays a significant part in leadership
    • Understanding how neurobiology influence behaviour, decision-making, and emotions
    • Improving emotional intelligence and empathy
    • Unpacking cognitive flexibility and decision-making 

Creating Safe Workplaces

  • How can leaders use neurobiology to create good work environments?
    • Promote psychological safety at work and enable connectedness and openness
    • Practices and policies to improve employee well-being
    • Fostering a culture of continuous improvement and setting benchmarks 
  • What can be done to educate your organisation?
    • Tailoring the messaging for your intended audience 
    • Shift mindsets and change behaviours 
    • Communicate with impact
    • Provide the right tools and resources 

Trust and Resilience

  • The role of Trust in the workplace
    • Creating connection and safety
    • Enhancing employee engagement and satisfaction
    • Enabling effective decision-making and innovation
  • Building resilience in your people 
    • Promote a growth mindset
    • Provide managers and people leaders with tools and resources
    • Foster a positive work environment


Final Price


per person + GST

Customised in-house options available for teams

Interested in any of our online trainings?

You can also choose to have them delivered in house. We will work closely with our inspiring session facilitators to tailor the content around the key development areas your team are prioritising, shape the learning outcomes around your core departmental challenges and make the most of your L&D and upskilling budget.

Interested In Learning More?

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