Online Training
Improving Digital Accessibility in the Public Sector
Creating inclusive content that everyone can use
November 4 & 12, 2024
1:00 PM - 5:00 PM EST
Next intake: November 4 & 12, 2024 | 1:00 PM - 5:00 PM EST
Overview
Approximately one in five Canadians, roughly 6.2 million individuals, live with a hearing, vision or other disability. They often face daily limitations if goods, services, information, and communications technologies are not accessible.
Accessibility and inclusivity of public sector online and web content is crucial to enable participation. The Web Content Accessibility Guidelines (WCAG) 2.2 provide comprehensive recommendations to make web content more accessible to people with various disabilities. Following these guidelines improves accessibility for those with disabilities, such as blindness, low vision, deafness, hearing loss, limited movement, speech disabilities, and cognitive limitations, while enhancing the overall usability of web content for all users.
This workshop has been developed for content creators, UX specialists and project managers. Our expert trainer will guide you through best practices for creating accessible PDFs and e-books, testing and evaluating WCAG 2.2 compliance, and implementing these practices in the workplace.
The training will equip you with the knowledge and skills needed to create compliant, inclusive content for all users, including those with disabilities. Don’t miss out on the opportunity to make your content accessible to everyone and create a more inclusive digital world!
Who Should Attend?
This training is ideal for:Learning Outcomes
Online Training
Improving Digital Accessibility in the Public Sector
Session details
- Learn about WCAG 2.2
- Accessibility in Government Agency Websites
- Designing for Inclusivity
Level: Fundamentals
No previous experience necessary
Key Sessions
Understanding Web Content Accessibility Guidelines 2.2 (WCAG 2.2)
- Introduction to WCAG 2.2 and its importance for usability
- Differences between general user experience and accessibility
- Key terms and definitions
- Discuss the differences between usability and accessibility in small groups and present findings.
Importance of accessibility in various sectors
- Enhancing participation for all users
- Identifying barriers to WCAG 2.2 compliance
- Ensuring web content is Perceivable, Operable, Understandable, and Robust (POUR)
- Identify barriers to compliance and brainstorm solutions.
Building an understanding of disability and accessibility challenges
- Understanding users’ disabilities (visual, auditory, physical, mobility, speech, cognitive, language, learning, neurological)
- Identifying specific accessibility challenges
- How WCAG 2.2 empowers users
Identifying your users
- User insights and analytics
- Evaluating user research
- Identifying different user groups and their needs and preferences
Group activities
- Role-playing activity to understand different user perspectives and challenges.
- Group exercise to create user personas based on research.
Principles and practices of content design
- Mapping the user journey
- Creating user personas
- Testing and refining content to improve usability and user experience
- Interactive session on creating user personas and mapping user journeys.
Designing for inclusivity
- Creating accessible content for neurodivergent users
- Designing for temporary and contextual disabilities
- Case studies and research
- Small group discussions on designing for inclusivity based on case studies.
Understanding and implementing assistive technologies
- Exploring different assistive technologies and accommodations
- How they enable accessibility
- Testing to ensure digital content is compatible and functional
Group activities
- Hands-on activity with assistive technologies and accessibility testing tools.
- Group discussion
Meet Your Facilitator
Charmi Chokshi
International Tech Speaker
Charmi Chokshi is passionate about tech & community and her journey has led me to become an international speaker, one of the youngest Google Developers Experts in ML and Google Cloud Champion Innovator. To date, she has spoken at 35+ conferences and has trained 25k+ professionals and students in AI and Machine Learning. In the past year, she became an awardee for WeaveSphere Developer 30 Under 30 of Canada, a runner-up in the ‘Outstanding in AI – Young AI Role Model of the Year’ – North America by Women in AI, and a Rising Star awardee by Womxn in Data Science.
She has worked professionally with early-stage startups and tech giants like AWS and ISRO to solve real-life problems and has a Master’s degree in ML from World Recount Mila and the University of Montreal, Canada.
Talk to her about Technology, Art, Travel, and Entrepreneurship!
Register Today
Join this training for professionals working within the Public Sector
Additional discounts are available for group registrations of 10 or more. For group or payment enquiries or custom training solutions, please contact [email protected]
Customised in-house options available for teams
Interested in any of our online trainings?
You can also choose to have them delivered in house. We will work closely with our inspiring session facilitators to tailor the content around the key development areas your team are prioritising, shape the learning outcomes around your core departmental challenges and make the most of your L&D and upskilling budget.
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