Overview
Internal communication isn’t the issue, clarity is.
Across government, teams are navigating overlapping changes, from policy reform and service transformation to AI adoption. Yet information overload, evolving priorities and inconsistent messaging can make it difficult to turn awareness into action.
This practical program equips internal communication professionals to:
- Simplify complex messages and strengthen organisational alignment
- Help leaders translate strategy into clear, meaningful communication
- Build employee confidence and engagement during change
- Support responsible AI adoption by communicating governance, addressing concerns and enabling new ways of working
With a focus on practical communication strategies, including the evolving role of communicators in AI enablement, this course helps turn organisational change into meaningful action.
Register now to strengthen your communication capability and drive change across your organisation.
Who Should Attend?
This course is designed for mid-to-senior level public sector professionals responsible for delivering internal communication, translating strategy into clear messages and driving organisational change. Best suited for professionals actively involved in developing and delivering communication that builds understanding, influences behaviour and supports change adoption, rather than those seeking general leadership or technical AI training.
Internal Communications Managers, Leads & Senior Advisors Communications Business Partners & Program Communications Leads Engagement & Stakeholder Engagement Managers Change & Transformation Managers / Leads
Program, Project & Service Delivery Managers Senior Policy, Strategy & Reform Professionals Employee Experience & Organisational Development Professionals Team Leaders responsible for communicating organisational change
Learning Outcomes
By the end of this course, you will be able to:
Craft messages that prompt a specific action, not just awareness
Simplify complex updates down to what people need
Communicate change clearly when direction is still shifting
Use behavioural science techniques to shift how people respond to a message
Coach leaders to deliver a change message that lands
Communicate change in a way that builds staff trust and reduces risk and anxiety
Explain safe, responsible AI use in terms staff can act on
Feel more equipped to support AI adoption and enablement in your agency
Choose simple measures to evaluate whether your communication worked
Online Training
Internal Communications for Public Sector
Session details
Register Now: Stop Sending More Messages. Start Being Understood.
Internal communication in government isn’t broken, but clarity is.
Join public sector peers this October for a practical, hands-on virtual program designed to help you communicate clearly in complex, fast-moving environments where policy, transformation and AI are all happening at once.
This is not about more comms. It’s about making comms land.
Walk away able to:
- Design communication that drives engagement and action, not just sends information
- Cut rework, confusion and repeat questions
- Learn communication techniques drawn from behavioural science
- Grow your influence as a trusted advisor who coaches senior leaders
- Step confidently into the AI enablement role comms professionals are now expected to play
- Make human-led, data-informed decisions in your comms planning
- Get ideas to be more creative, innovative and energised
- Leave with tools, templates and drafts you can use straight away
Some familiarity with topic is recommended
Meet Your Facilitator
Megan Thomas
Strategic Communication & Change | AI Enabled | Trainer | Author | Speaker
Megan is a communication and change management professional with over 20 years experience leading teams in large, complex organisations and now running her own business, Buzz Communications. She’s worked industry wide - across financial and professional services, government, media and not-for-profits.
Her results driven and human-centred approach has helped many senior executives achieve their goals, manage risk and build trust with employees and stakeholders. Countless communication and change professionals have benefited from her highly engaging workshops and training, increasing their influence, impact and creativity.
Megan has delivered presentations across the globe and published widely on AI’s impact on communication and organisational change, as well as topics ranging from behavioural science to leadership and crisis communication. She’s been described as “a leading voice for GenAI in the Australian Comms scene”, helping organisations communicate AI policy and become more data driven. In 2025 she developed the “AI Skills Guide for Professional Communicators©”, and in 2026 she’s co-authored Amazon’s best-selling book, “The AI Edge: How to Thrive Within Civilization’s Next Big Disruption.”
Megan enjoys seeing others excel in their careers and contributing back to the communication industry. She is the Immediate Past President of IABC NSW, having served six years on the Board, including three years as President.
Register Today
Join this training for professionals working within the Public Sector
For group or payment enquiries or custom training solutions, please contact [email protected]
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