Overview
Meeting the Moment for Change: Building Digital Capability Across Government
Digital transformation is about more than technology. Unclear goals, poor communication and resistance to change can derail even the most promising government initiatives.
Effective change management is key to making transformation stick.
Grounded in real-world examples, this practical program equips government professionals with the tools to navigate the human side of digital reform, helping them:
- Lead and embed change across departments
- Manage stakeholder resistance and build alignment
- Deliver sustainable reform beyond project cycles
Register now to build the confidence and practical skills to lead change and drive lasting digital transformation across government.
Who Should Attend?
This course is designed for public sector leaders, managers, and practitioners who are responsible for driving digital transformation activities within their organizations. This includes those leading enterprise-level modernization efforts aimed at reshaping how services are delivered, operations are managed, and value is created across departments. This course would greatly benefit public sector professionals involved in:
IT, and Technology
Change Management and Transformation
Business and Digital Transformation
Innovation and Modernization
Learning Outcomes
By the end of this course, you will be able to:
Lead with confidence during change: build the confidence to lead your team through uncertainty and disruption with clarity, calm, and purpose.
Connect strategy to people: learn how to turn big change plans into actions that people understand, support, and want to be part of.
Balance care and accountability: find the right balance between supporting people through change and keeping things on track.
Build change leadership skills: walk away with practical tools, stories, and tips to help you lead people through real transformation
Online Training
Change Management for Digital Transformation
Session details
This workshop is tailored for leaders in the public sector, providing the tools and strategies needed to lead impactful and sustainable digital transformation. Through highly interactive group activities and discussions, you’ll:
- Define and communicate transformation goals with clarity.
- Address resistance and foster collaboration across teams.
- Identify and resolve critical breakpoints that often derail projects.
- Leverage strategic planning and engagement techniques to drive innovation.
Bring current challenges from your organisation to explore and address during the workshop. This is your opportunity to receive tailored advice and solutions from experts and peers, ensuring you walk away with practical insights to align diverse stakeholders—including senior leadership, staff, and end-users—and deliver real, measurable results.
No previous experience necessary
Registration for this course is not open yet. To register your interest, please email [email protected].
Meet Your Facilitator
Mustafa Ghulam
Transformation and Process Specialist
Mustafa brings over 20 years of experience spanning five countries and diverse industries, with the unique distinction of having worked across all three tiers of public service—federal, state, and local government.
A dual-certified change manager, certified project manager, and Lean Six Sigma Master Black Belt from Cardiff University, Mustafa is deeply passionate about driving system and process improvements through effective change management. His expertise is centred on enhancing both employee and customer experiences.
A sought-after conference speaker, Mustafa has shared his insights through case studies and panel discussions at more than 10 national and international events.
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