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Online Training

Change Management for Digital Transformation

Optimise Adoption | Overcome Resistance | Drive Innovation

Next Intake 11 March 2027 | 9:00 AM - 4:30 PM AEDT
Next Intake 11 March 2027 | 9:00 AM - 4:30 PM AEDT

Overview

Meeting the Moment for Change: Building Digital Capability Across Government

Digital transformation is about more than technology. Unclear goals, poor communication and resistance to change can derail even the most promising government initiatives.

Effective change management is key to making transformation stick.

Grounded in real-world examples, this practical program equips government professionals with the tools to navigate the human side of digital reform, helping them:

  • Lead and embed change across departments
  • Manage stakeholder resistance and build alignment
  • Deliver sustainable reform beyond project cycles

Register now to build the confidence and practical skills to lead change and drive lasting digital transformation across government.

Who Should Attend?

This course is designed for public sector leaders, managers, and practitioners who are responsible for driving digital transformation activities within their organizations. This includes those leading enterprise-level modernization efforts aimed at reshaping how services are delivered, operations are managed, and value is created across departments. This course would greatly benefit public sector professionals involved in:

IT, and Technology

Change Management and Transformation

Business and Digital Transformation

Innovation and Modernization

Learning Outcomes

By the end of this course, you will be able to:

Lead with confidence during change: build the confidence to lead your team through uncertainty and disruption with clarity, calm, and purpose.

Connect strategy to people: learn how to turn big change plans into actions that people understand, support, and want to be part of.

Balance care and accountability: find the right balance between supporting people through change and keeping things on track.

Build change leadership skills: walk away with practical tools, stories, and tips to help you lead people through real transformation

Online Training

Change Management for Digital Transformation

Session details

This workshop is tailored for leaders in the public sector, providing the tools and strategies needed to lead impactful and sustainable digital transformation. Through highly interactive group activities and discussions, you’ll:

  • Define and communicate transformation goals with clarity.
  • Address resistance and foster collaboration across teams.
  • Identify and resolve critical breakpoints that often derail projects.
  • Leverage strategic planning and engagement techniques to drive innovation.

Bring current challenges from your organisation to explore and address during the workshop. This is your opportunity to receive tailored advice and solutions from experts and peers, ensuring you walk away with practical insights to align diverse stakeholders—including senior leadership, staff, and end-users—and deliver real, measurable results.

Fundamentals

No previous experience necessary

Registration for this course is not open yet. To register your interest, please email [email protected].

Meet Your Facilitator

Amy Yee - Digital Transformation Executive & Strategist

Amy Yee

Digital Transformation Executive and Strategist

Amy Yee is a digital transformation executive, strategist, and internationally recognized speaker who helps leaders navigate complexity, build trust, and drive meaningful change in an increasingly digital world.

Over the course of her 25+ year career, Amy has helped organizations across insurance, financial services, engineering, healthcare, and technology navigate complex transformation, with a particular focus on environments where public trust, governance, and human impact matter as much as technology itself.

She has served in senior executive leadership roles, including Chief Digital Officer and Chief Digital Transformation Officer, with responsibility for digital strategy, technology modernization, cybersecurity, data, innovation, and organizational transformation. Her experience spans enterprise transformation, emerging technology adoption, governance, and change leadership, with a consistent focus on aligning people, process, and technology to achieve meaningful outcomes.

A sought-after speaker, facilitator, and moderator, Amy is regularly invited to deliver keynotes, lead workshops, and facilitate executive discussions at conferences and leadership forums across Canada and internationally. Her engaging, practical style helps leaders translate complex topics into informed decisions and meaningful action.

Amy is also the founder and host of the Wired for Change podcast, where she explores leadership, innovation, trust, and transformation with executives, policymakers, researchers, cybersecurity leaders, and change-makers from around the world.

Amy's approach combines strategic insight with practical application, helping leaders translate complex ideas into meaningful action. Participants leave with a deeper understanding of the issues that matter most—and the confidence to navigate change and make better decisions in rapidly evolving environments.

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