Thinking Ahead to Prioritise Now: Championing A Responsible, Reliable, and Future Ready NSW Public Service

Looking ahead to 2027 and beyond, it is pivotal for NSW government priorities to be spot on. Determining the right investments, strengthening leadership and workforce capability, and delivering operational efficiency at scale without compromising quality, equity, or public trust will be at the centre of it all. This session examines smart adoption of emerging technologies, clear governance and accountability, and the sustainability considerations essential in shaping a resilient public sector for the future New South Wales.

How AI is reshaping government operations, roles, and decision-making, and what this will mean for leadership and workforce planning through 2026–2027
Achieving operational efficiency at scale without compromising quality, equity, or integrity
Global vs local solutions - Considering whether to build, adapt, or adopt AI models for NSW’s unique context
Ethics and responsibility - Ensuring AI deployment is transparent, accountable, and aligned with public trust
Environmental and sustainability considerations when adopting new technologies, progressing capabilities, and managing data centres