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The Canadian healthcare sector is at a pivotal juncture, grappling with workforce shortages, budget constraints, and a growing demand for innovation. Workday is proud to welcome you to our inaugural Healthcare Summit, where we’ll set the stage for meaningful conversations on how technology can address these challenges. This kickoff session will explore how modernized back-office systems and AI-driven tools can empower healthcare organizations to optimize operations, reduce administrative strain, and focus on delivering exceptional patient care.

As artificial intelligence becomes integral to every facet of healthcare, from enhancing employee experience to revolutionizing patient management, organizations face unprecedented challenges and opportunities. While many healthcare providers have begun to implement AI, the real question remains: are you unlocking its full potential and generating measurable value at scale? Often, the temptation is to let existing back-office systems decline rather than invest in transformative change. However, this approach only works if we ignore the inevitability of retirement and remain comfortable with suboptimal solutions.

• Learn about the landscape of current IT architecture and systems in healthcare
• Supporting modern applications and future initiatives in AI and beyond
• Understand the pathway forward for innovation to support tomorrow’s healthcare landscape

This session will delve into how healthcare organizations can harness the power of Workday’s ERP solutions combined with artificial intelligence (AI) to transform their operations and enhance patient care. Attendees will gain insights into the latest advancements in ERP and AI technologies, and how these innovations can be applied to address the unique challenges faced by the Canadian healthcare industry. Key topics will include:

• How does ERP play a role in to provide enhanced and seamless patient care
• Enhancing predictive capabilities to forecast staffing needs, optimize resource allocation, and prevent potential issues before they arise

Join PwC Canada for a client panel discussion exploring critical aspects of workforce transformation in health care, and the importance of enabling technology to support growing demands. This session will explore innovative strategies, best practices, and lessons learned from healthcare organizations navigating their transformation journeys.

Healthcare leaders are being called to balance increasing demands with limited resources, all while delivering exceptional care. This keynote session, led by a distinguished expert, will delve into practical strategies for fostering resilience in the face of challenges. Discover how emerging technologies, such as AI and data-driven insights, are transforming healthcare organizations by enabling them to adapt, optimize operations, and support their workforce more effectively.

• Learn innovative approaches to managing workforce shortages through technology-driven solutions
• Examine how unified data insights can empower more effective decision-making and improve patient outcomes
• Discover strategies for embedding agility into your operations to better respond to evolving industry demands

In a rapidly evolving healthcare landscape, collaboration across departments and organizations is essential to drive innovation and improve outcomes. This panel will bring together healthcare leaders to discuss how fostering partnerships, integrating systems, and leveraging advanced analytics can break down silos and create more cohesive and effective operations. Panelists will explore new approaches to shared decision-making, resource sharing, and aligning priorities to achieve better results for patients and organizations alike.

• Explore strategies for fostering inter-departmental and cross-organization collaboration to streamline workflows
• Learn how integrated systems and shared platforms can improve transparency and coordination in healthcare
• Discover the role of advanced analytics in aligning goals and optimizing collective decision-making

Alistair Forsyth

VP Digital Health & Chief Information Officer, VHA Home HealthCare

Bill Hehr

Director of Healthcare Product Strategy, Workday

John Kravitz

Vice President, Head of Healthcare Services, Workday

Keith Lohkamp

Vice President, Product Management for Healthcare, Workday

Amelia Hoyt

Chief Information Officer, Michael Garron Hospital