Thu 14 May 2026
View event detailsRegistration & Coffee
9:30 AM - 10:00 AM (30 mins)
Opening from Public Sector Network
10:00 AM - 10:10 AM (10 mins)
Welcome from the Chair and Scene Setter
10:10 AM - 10:20 AM (10 mins)
Leading with Purpose: Driving Culture Change in a Tech-Enabled Council
10:20 AM - 10:40 AM (20 mins)
This keynote will explore how purposeful leadership, empowered teams, and thoughtful technology adoption are reshaping how councils deliver for their communities.
Key points:
- Creating a culture that embraces change, continuous improvement, and digital confidence
- Enabling the workforce through modern tools, clear priorities, and strong leadership alignment
- Strengthening organisational capability to meet rising expectations in an increasingly tech-driven environment
Reimagining Service Delivery Through AI and Automation
10:40 AM - 11:00 AM (20 mins)
Practical use cases for improving efficiency, streamlining processes, and enhancing customer experiences
AI, Emerging Technologies, and Digital Transformation: Opportunities and Challenges
11:00 AM - 11:30 AM (30 mins)
Panel of experts discussing real-world applications of AI, data analytics, and digital tools in council operations.
- How AI and digital tools can enhance operational efficiency, creativity, and service delivery in councils.
- The impact of technological innovation on workforce culture, engagement, and upskilling.
- Key risks and strategies for managing cybersecurity, compliance, and change during digital transformation.
Brunch & Networking
11:30 AM - 12:00 PM (30 mins)
Roundtables
12:00 PM - 1:00 PM (60 mins)
Future-Ready Infrastructure and Digital Platforms
1:00 PM - 1:20 PM (20 mins)
Building scalable, secure systems to support long-term growth and resilience.
Beyond Modernisation: Accelerating Digital Transformation in Local Government
1:20 PM - 1:40 PM (20 mins)
- Implementing AI tools and modern digital platforms, alongside cloud migration and cybersecurity upgrades.
- Upskilling staff, embedding agile practices, and fostering a digital-first culture to support innovation.
- Driving transformation initiatives that are reshaping council operations for more efficient, responsive, and forward-thinking service delivery.
Leading Under Pressure: Collaboration and Shared Services in Modern Local Government
1:40 PM - 2:15 PM (35 mins)
A discussion with executive leaders on the realities of leading through financial pressure, rising expectations and reform, and how councils can collaborate to maintain performance, trust and community impact.
- Managing budget constraints, cost shifting, and resource pressures
- Balancing rising community expectations with operational realities
- Shared services models that work – practical structures for shared billing, asset management, digital platforms and compliance reporting across councils.
Closing Remarks from the Chair
2:15 PM - 2:20 PM (5 mins)
Event Close
2:30 PM - 2:30 PM (0 mins)
