Next-Gen Government: Digital, AI & the Future – Built on Trust
As Queensland moves toward 2026 and beyond, building public trust and delivering smart, simple, and secure services in line with state goals is more critical than ever. With the Thriving Digital Future action plan set to transform Digital Customer, Digital Market, and Digital Government by 2026, and the 2032 Olympic Games driving new expectations around infrastructure and visitor experience - the need for innovation, collaboration, and next-gen capabilities across digital, data, AI, and workforce development is clear.
At the same time, the rapid evolution of AI, growing customer expectations, and tighter fiscal conditions are placing increasing pressure on public sector innovation.
The Government Innovation Showcase Queensland brings together state leaders and key decision-makers across Digital, Data, IT, CX, People, and Cyber to address 2025–2026 public service priorities. Attendees will explore how to strategically harness emerging technologies and operational models to drive better outcomes for citizens—at the scale and speed the future demands.
This event is now complete
Upcoming eventsShare your case studies and collaborate with peers to ethically guide AI, integrate citizen feedback into policy, and lead cross-agency efforts for streamlined, inclusive government services.
Discover best practices for implementing predictive analytics, ensuring data security, and the leading AI projects that drive efficiency and optimise service delivery.
Explore ways to improve digital service accessibility, enhance user-centered design, and engage citizens through inclusive and interactive platforms.
Define your strategy for modernisation to achieve agility, resilience and innovation.
Honourable Steven Minnikin MP
Minister for Customer Services and Open Data and Minister for Small and Family Business, Queensland Government
Sally Stannard
Director-General, Department of Transport and Main Roads
Bob Gee
Director-General, Department of Youth Justice and Victim Support
Chris Fechner
Chief Executive Officer, Digital Transformation Agency
Kathy Parton
Deputy Director-General, Department of Women, Aboriginal and Torres Strait Islander Partnerships and Multiculturalism
Cameron Harsley
Deputy Commissioner, Queensland Police
Andrew Bennett
Deputy Director-General, Queensland Government Procurement, Department of Energy and Climate
Erin Earle
CIO/Senior Executive Director, Digital Transformation, Department of Families, Seniors, Disability Services and Child Safety
Rachel Vagg
Auditor-General, Queensland Audit Office
The Data, Analytics and AI track stands at the forefront of propelling government decision-making into a new era. Dedicated to the responsible and strategic use of data and artificial intelligence to improve service delivery and policy formulation, we’ll explore how ethical data practices and AI can be leveraged to enhance public administration. The sessions will focus on generating insights that respect citizen privacy and foster trust, while enabling a more proactive public sector.
Addressing the critical need for robust and adaptable technology frameworks within the public sector, the Future Ready Tech track explores how to build a more interconnected government. We’ll discuss how to build an infrastructure that supports a secure, agile, and integrated approach to service delivery, as well as how cloud technologies can enhance operational resilience and facilitate innovative government services whilst prioritising secure, scalable solutions.
Digital Services and Customer Experience Empower government leaders to strengthen citizen connections through digital innovation and intuitive service experiences. The Digital Services and Customer Experience track will explore how to design simple, inclusive, and accessible services that meet diverse needs. Accelerate the adoption of emerging AI capabilities to transform citizen experiences.
Gain valuable insights from keynotes, case studies, and expert panels. Leave with practical strategies and knowledge to apply directly to your agency’s digital transformation journey.
Participate in interactive sessions designed to foster collaboration across agencies. Work together on shared challenges, learn best practices, and explore solutions that drive collective impact.
Meet and connect with fellow government leaders, innovators, and industry experts. Build relationships and grow your professional network with peers dedicated to advancing public service.
Becoming a partner at the Government Innovation Showcase Queensland offers unique opportunities to connect with decision-makers, showcase innovative solutions, and align with transformative public sector goals. As a partner, you’ll have access to influential government leaders, providing a valuable platform to demonstrate your expertise and contribute to critical conversations on public sector modernisation. With a focus on the state’s specific needs, partnership enables you to collaborate directly with key players, co-develop solutions for the state’s challenges, and reinforce your commitment to advancing government services in impactful ways.
