Government Innovation Showcase Ontario

Innovating Together for a Better Tomorrow

16 Sep 2026 Automotive Building, Toronto

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Event overview

The Government Innovation Showcase Ontario brings together Ontario's public sector leaders to explore the province's transition from Gov 2.0's digital services to Gov 3.0's intelligent, citizen-centered governance. This showcase examines how AI, data analytics, and modern infrastructure can transform service delivery and strengthen government responsiveness across Ontario's diverse communities.

Ontario is moving beyond basic digitization toward AI-enabled systems that predict citizen needs, interoperable platforms that eliminate silos, and adaptive services accessible to all Ontarians. This evolution supports the province's priorities: modernizing digital infrastructure, leveraging generative AI ethically, enhancing cybersecurity resilience, and delivering seamless experiences that reflect Ontario's commitment to accessibility and trust.

Through keynote sessions and interactive panels, participants will engage with senior executives from pioneering Ontario ministries and agencies as they share practical strategies for designing smarter citizen experiences, building resilient digital systems, and securing public services, while protecting privacy and harnessing AI to transform governance.

Join us to connect with peers, learn from case studies, and gain actionable insights to drive innovation aligned with Ontario's digital transformation mandate.

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Who will be there?

Share your case studies and collaborate with peers to ethically guide AI, integrate citizen feedback into policy, and lead cross-agency efforts for streamlined, inclusive government services.

Guide ethical AI implementation within government for increased transparency and accountability.
Integrate citizen feedback effectively into policy-making through digital platforms.
Lead cross-agency collaborations to boost public service delivery efficiency.
Promote resilient digital infrastructure that supports continuous innovation in public services.
Adopt data analytics for smarter procurement decisions and cost-efficient government operations.
Strategically bridge the digital divide to ensure equitable access to government services.

Discover best practices for implementing predictive analytics, ensuring data security, and leading IT modernization projects that drive efficient, future-ready infrastructure.

Implement predictive analytics to enhance decision-making processes.
Manage data privacy and security while deploying AI-driven services.
Use cloud and RPA solutions to modernize IT infrastructure effectively.
Oversee large-scale IT modernization with risk mitigation best practices.
Improve interagency collaboration and data-sharing processes.
Leverage advanced AI tools for public safety and emergency response optimization.

Explore ways to improve digital service accessibility, enhance user-centered design, and engage citizens through inclusive and interactive platforms.

Improve digital customer service platforms for a seamless user experience.
Utilize mobile government services to reach underserved communities.
Measure customer satisfaction and use feedback to drive service improvements.
Promote digital inclusivity and accessibility in government services.
Integrate user-centric design into public service platforms.
Enhance citizen engagement through interactive and transparent digital solutions.

Discover strategies to build a resilient and inclusive workforce, harness AI-driven tools, and align HR practices with modern IT infrastructure to drive organizational transformation.

Use predictive analytics to anticipate workforce needs and close skills gaps.
Protect employee data while deploying AI-powered HR solutions.
Automate HR processes with cloud and RPA technologies to enhance efficiency.
Align HR strategies with IT modernization for seamless workforce integration.
Foster diversity, equity, and inclusion with advanced analytics.
Improve employee engagement through user-centered, digital HR platforms.
Cultivate leadership for hybrid work and digital transformation challenges.

Equip yourself and your teams to support digital transformation, embrace a data-driven approach, and continuously improve public service through secure and adaptive operations.

Build cross-functional collaboration to support digital transformation.
Adopt a data-driven mindset to improve service efficiency and outcomes.
Manage organizational change during AI and digital adoption.
Contribute to a culture of continuous improvement within public service.
Implement effective cybersecurity measures in day-to-day operations.
Adapt skills for emerging technologies like AI and cloud computing in public service.

2025 Featured speakers

Hon Stephen Crawford

Minister of Public and Business Service Delivery and Procurement, Government of Ontario

Michelle E. DiEmanuele

Secretary of the Cabinet, Head of the Ontario Public Service

Patricia Kosseim

Commissioner, Information and Privacy Commissioner of Ontario

Greg Essensa

Chief Electoral Officer, Elections Ontario

Honey Dacanay

Director-General, Digital Policy, Government of Canada

Gina Johar

Senior Vice President, Data and Knowledge Management, Infrastructure Ontario

Aki Tefera

Assistant Deputy Minister, Enterprise Data Stewardship, Ministry of Public and Business Services Delivery & Procurement, Ontario Public Service

Dr Christopher Parsons

Director, Technology Policy, Information and Privacy Commissioner of Ontario

Mohammad Reghabi

Chief Digital Officer, Ontario One Call

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Tracks at a glance

Specialized Tracks Designed for Your Unique Perspective

Service Delivery, User Experience and AI in Practice

The Service Delivery, User Experience and AI in Practice track explores how Ontario's government is evolving from Gov 2.0's static digital portals to Gov 3.0's intelligent, personalized citizen experiences. Moving beyond basic online forms and one-way information delivery, this stream showcases how AI-driven personalization, predictive service delivery, and proactive engagement are transforming every touchpoint across government services. Discover how user-centered design, intelligent automation, and adaptive interfaces are creating dynamic service ecosystems that meet Ontarians where they are—anticipating their needs in real time while maintaining accessibility, privacy, and trust across Ontario's diverse population.

Technology, Data, and AI Integration

The Technology, Data, and AI Integration track focuses on building the intelligent infrastructure backbone that powers Gov 3.0 across Ontario. Moving beyond Gov 2.0's siloed systems and disconnected data repositories, this stream examines how interoperable platforms, federated data architectures, and responsible AI frameworks enable seamless information sharing across ministries, agencies, and municipalities. Explore how Ontario is leveraging advanced analytics, predictive modeling, and cloud-based solutions to shift from reactive administration to proactive, insight-driven policy formulation and service delivery—all within secure, scalable, and ethically governed frameworks that protect citizen data and support evidence-based decision-making.

AI & Enhanced Productivity

The AI & Enhanced Productivity track addresses how Ontario's public sector organizations are building resilient, adaptive technology frameworks for Gov 3.0. Moving beyond Gov 2.0's isolated infrastructure and manual processes, this stream explores how cloud technologies, intelligent automation, and AI-enabled productivity tools are transforming operational efficiency across government. Learn how ministries and agencies are implementing scalable solutions that enhance workforce capabilities, streamline administrative processes, and enable secure, agile service delivery—all while maintaining robust security standards and supporting Ontario's vision for a more responsive, integrated public sector.

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Why attend?

Hear from Top Government Leaders

Gain insights from keynotes delivered by influential government officials

Cutting-Edge Topics

Explore essential themes like digital transformation, AI integration, cybersecurity, and citizen experience.

Interactive Sessions

Participate in deliberations, panel discussions, and fireside chats that encourage active engagement and practical learning.

Networking Opportunities

Connect with peers, industry experts, and potential collaborators.

Exclusive Insights

Access the latest innovations and best practices in public sector technology and transformation from leading experts and thought leaders.

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