Digital Services and Customer Experience

Jack Hamande
Director General Simplification & Digital Transformation, Belgian Federal Public Service Policy and Support

Greg Essensa
Chief Electoral Officer, Elections Ontario

Honey Dacanay
Director-General, Digital Policy, Data and Digital Policy Sector, Treasury Board Secretariat, Government of Canada

Daphnee Nostrome
Director, Channel Strategy, Canadian Digital Service

Paul Johnson
City Manager, Toronto

Rakhi Lad
Assistant Deputy Minister, Ministry of Red Tape Reduction

Morella Aguirre
Director, Strategic Policy and Research Branch, Ministry of Red Tape Reduction
Data, Analytics & AI

Sumon Acharjee
Chief Information Officer, City of Markham

Mo Reghabi
Chief Digital Officer, Ontario One Call

Lisa Yeung
Director, Strategic Initiatives, Ministry of Labour, Immigration, Training and Skills Development, Government of Ontario

Justin Alerta
Manager, Labour Relations Information Bureau, Labour Relations Solutions Division, Ministry of Labour, Immigration, Training and Skills Development, Government of Ontario
IT Modernization and Cloud

Alex Coleman
Assistant Deputy Minister, Chief Information Officer, Children, Youth, Social Services

Kalyan Chakravarthy
Chief Information Officer, Electrical Safety Authority Ontario
Workforce, Skills and Capability

Shabnam Ivković
Director - Employment Relations (Canadian & International), Co-operative Education, University of Waterloo

Suman Armitage
Director, Co-operative and Experiential Education, University of Waterloo

Wendy Cukier
Professor of Entrepreneurship and Strategy, Founder and Academic Research Director, Diversity Institute | Women Entrepreneurship Knowledge Hub (WEKH) | Future Skills Centre