The future of government will be defined by the strength of its leaders. In an era of shifting priorities, rising expectations, and constant disruption, it is you who can make the difference. Leadership is what will ensure that teams stay resilient, that skills continue to grow, and that government delivers for the people it serves. Drawing on her experience as Ontario’s former Chief Digital and Data Officer, Hillary Hartley will inspire you to embrace the responsibility and opportunity of leadership, reminding you that you don’t need to have all the answers — but you do need to care enough, commit enough, and empower others enough to make lasting change possible. Take away ideas to:

• Achieve clarity on your unique role in shaping the success of government
• Advance your ability to lead with courage and conviction during uncertainty
• Transform your team culture to be adaptable, resilient, and purpose-driven
• Optimize how you inspire and empower others to create a lasting impact

As the world races towards digital transformation, Canadian public sector and regulated industries find themselves at a critical juncture. The pressure to modernize and enhance operations while maintaining data security, regulatory compliance, and privacy has reached new heights. From federal agencies to defence institutions, the stakes are higher than ever, making the importance of sovereign cloud solutions indispensable.

With rising concerns over cyber threats and geopolitical risks, the SAP Sovereign Cloud offers enhanced security features that support high-security and regulated organizations to stay ahead of evolving security challenges. The SAP Sovereign Cloud provides a team of security-cleared Canadian citizens to manage the cloud computing infrastructure and the operations out of Canadian secured network operations.

Join us to learn how:

• Public Sector and Regulated Industries need to protect their Cloud transformations to provide the proper security and adhere to today’s constantly evolving sovereignty and data regulations.
• SAP’s significant investments in Canada provide a truly sovereign cloud service, initially for SAP cloud ERP, SAP Business Technology Platform, and SAP Analytics solutions, with a planned roadmap to expand based on customer needs. And understand how SAP’s global investments and expertise benefit Canadian customers and gain insights from international customer references from the U.S., UK, Australia, Germany, and more.
• Customers can unlock technological opportunities while ensuring competitiveness, innovation, and compliance with your sovereignty needs.

As digital transformation accelerates, government leaders must rethink how they attract, develop, and retain top talent. This session explores how public sector leaders are adapting workforce strategies to keep pace with rapid change, while centering culture, capability, and care.

This session will help you apply new approaches on how you can lead people through uncertainty, build resilient teams, and embed agility into your workforce model.

• Build a people-first talent strategy that adapts to change
  
• Strengthen digital capability through learning and mobility
  
• Align leadership development with transformation goals
  
• Foster a resilient, inclusive, and future-ready workforce

Mohammad Qureshi

Corporate Chief Information Officer/Associate Deputy Minister - Office of the Corporate Chief Information Officer/Associate Deputy Minister, GovTechON – Ministry of Public and Business Service Delivery and Procurement, Government of Ontario

Melissa Djurakov

Assistant Deputy Minister, Oversight and Agency Governance, Ontario Ministry of Transportation

Honey Dacanay

Director-General, Digital Policy, Data and Digital Policy Sector, Treasury Board Secretariat, Government of Canada

Dorothy Eng

Chief Executive Officer, Code for Canada

Kellie Scott Moderator

Vice-President of Consulting, CGI

Ontario’s public sector is facing increasing pressure to deliver faster, more transparent, and citizen-centric services—while managing fiscal constraints, aging systems, and complex policy mandates. In this session, we explore how artificial intelligence (AI) is transforming process automation across ministries and agencies, enabling leaders to streamline operations, enhance service delivery, and unlock meaningful efficiency.

We’ll examine how AI technologies—such as intelligent document processing, machine learning, and natural language understanding—can automate high-volume, low-value tasks across functions like licensing, permitting, claims processing, and internal service operations. These use cases align closely with Ontario’s priorities around digital modernization, operational excellence, and data-informed decision-making.

A key case study will spotlight IBM’s Client Zero initiative—an internal transformation where IBM applied its own AI automation solutions to functions like HR, procurement, and finance. The results included measurable gains in speed, accuracy, and employee experience, offering a real-world roadmap that Ontario public sector organizations can adapt with confidence.

Attendees will leave with practical insights into:

• High-impact use cases for AI-driven automation in Ontario's public sector
• Strategies to address governance, change management, and digital readiness
• Lessons from IBM’s experience that can support Ontario's modernization goals

This session is designed for public service executives, digital transformation leaders, and technology partners committed to delivering more agile, efficient, and citizen-focused government services in Ontario.

Digital excellence isn't just about adopting new tools—it’s about rethinking processes, governance, and leadership models to deliver impact. This session explores how public sector leaders are simplifying complexity, eliminating duplication, and driving smarter, faster service outcomes.

This session will help you apply new approaches on how you can lead transformation by aligning systems, strategy, and service delivery.

• Streamline legacy processes to accelerate modernization
  
• Strengthen alignment between digital strategy and business goals
  
• Break down barriers to collaboration and data sharing
  
• Scale what works through agile governance and delivery models

Paul Johnson

City Manager, Toronto

Mohammad Reghabi

Chief Digital Officer, Ontario One Call

Daphnee Nostrome

Former Director, CX Standards and Governance, Government of Canada

Alrick A. Grange

Director, Business Transformation Office, TTC

Chantal Ritcey

Public Sector Industry Lead, AltaML

Michelle Holland Moderator

Director, Consulting Services, Public Sector, CGI

• Initiating and Scaling an AI organization within the Public Sector, Facilitated by: Ashok Reddy, Vice-President of Insurance, Life & Health Sector, CGI
• Future-Ready Government: Bringing People, Processes, and Platforms Together, Facilitated by: Anthony Pitfield, Business development Lead, AI Services, AWS
• Harnessing AI for Public Sector Efficiency, Facilitated by: Vineet Guliani, Ontario Public Sector, IBM Consulting
• Data-Driven Policy Making, Facilitated by: Jason Yeung, Vice President, Solution Advisors, East and Canada, Business Data Cloud, SAP Canada
• Public-Private Partnerships in Digital Transformation, Facilitated by: Chantal Ritcey, Public Sector Industry Lead, AltaML
• Empowering Productive Employees - Agile Strategy for a Secure Digitized Government , Facilitated by: Steve DeJarnett, Sr. Director of Product - Security Solutions & Ecosystems, Omnissa
• Data Readiness for Trustworthy AI, Facilitated by: Michael Kares, Head of Sales, AOT Technologies

Technology is evolving faster than ever—but true transformation begins with leadership. This session explores how forward-thinking public sector leaders are anticipating disruption, embracing emerging tools, and staying focused on long-term public value.

This session will help you apply new approaches on how you can lead confidently in uncertainty, future-proof your organization, and align innovation with purpose.

• Navigate emerging technologies with strategic foresight
  
• Align digital priorities with citizen and policy outcomes
  
• Lead cultural change alongside technology adoption
  
• Build capacity for continuous transformation across teams

Manish Agarwal

Chief Information Officer/Assistant Deputy Minister, Government Services Integration Cluster, Government of Ontario

Alex Coleman

Chief Information Officer/Assistant Deputy Minister, Children, Youth and Social Services I&IT Cluster, Ministry of Public and Business Service Delivery and Procurement | Ontario Public Service

Sumon Acharjee

Chief Information Officer, City of Markham

Dr. Wendy Cukier

Professor of Entrepreneurship and Innovation, Founder and Academic Director, Diversity Institute and the Women Entrepreneurship Knowledge Hub (WEKH), Academic Research Director of the Future Skills Centre

Dalia Hanna

Director, IT Services, Sheridan College

Steve DeJarnett

Sr. Director of Product - Security Solutions & Ecosystems, Omnissa

Gaurav Juneja Moderator

SVP Consulting Services, CGI