Government Innovation Showcase Aotearoa
Where Pioneering Innovation Meets Practical Application
Event overview
Public Sector Network is proud to present the Government Innovation Showcase Aotearoa, part of Government Innovation Week. This premier gathering brings together public sector leaders for conferences, networking opportunities, and hands-on masterclasses—all designed to advance innovation and enhance public service delivery.
How can governments navigate the rapid pace of technological change? The answer lies in embracing transformation. Innovation is the key to building resilient, responsive public services. By leveraging emerging technologies, data-driven insights, and AI-powered solutions, we can improve efficiency, strengthen security, and create citizen-centric experiences.
However, true transformation extends beyond technology. It requires a culture of continuous improvement—one that prioritises accessibility, security, and trust. Public sector leaders must ensure that digital advancements are equitable and inclusive, bridging the digital divide while maintaining transparency and accountability.
The next era of public sector innovation will depend on collaboration between government, industry, and the not-for-profit sector. Success will come from strong partnerships and a future-ready workforce equipped with the skills to manage and implement next-generation technologies.
The Government Innovation Showcase will explore practical strategies across four key pillars: Digital and CX, Workforce and Skills, ICT Modernisation and Cloud, and Data and AI. Together, we’ll explore how to future-proof public services and drive lasting impact.
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Who will be there?
Share your case studies and collaborate with peers to ethically guide AI, integrate citizen feedback into policy, and lead cross-agency efforts for streamlined, inclusive government services.
- Guide ethical AI implementation within government for increased transparency and accountability.Integrate citizen feedback effectively into policy-making through digital platforms.
- Lead cross-agency collaborations to boost public service delivery efficiency.
- Promote resilient digital infrastructure that supports continuous innovation in public services.
- Adopt data analytics for smarter procurement decisions and cost-efficient government operations.
- Strategically bridge the digital divide to ensure equitable access to government services.
Discover best practices for implementing predictive analytics, ensuring data security, and the leading AI projects that drive efficiency and optimise service delivery.
- Identify when and where to deploy AI: exploring potential areas where AI practices can drive both operational efficiencies and innovations.
- Achieve ROI on AI investments: explore how to scale secure AI deployment and generative AI tools into everyday activity
- Navigate privacy, regulation & ethics to maintain public trust and adopt responsible and ethical AI practices
- Drive responsible, transparent and explainable AI workflows, today and for the future
- Accelerate trusted data delivery, continuous monitoring and improvements to harness the full capability of your data and drive AI accuracy and impact
- Advance the development and adoption of AI to maximise efficiencies in service delivery and CX
Explore ways to improve digital service accessibility, enhance user-centered design, and engage citizens through inclusive and interactive platforms.
- Improve digital customer service platforms for a seamless user experience.
- Utilise mobile government services to reach underserved communities.
- Measure customer satisfaction and use feedback to drive service improvements.
- Promote digital inclusivity and accessibility in government services.
- Integrate user-centric design into public service platforms.
- Enhance citizen engagement through interactive and transparent digital solutions.
Explore how to unlock the potential of talent to deliver the next generation of public service and exchange best practice methodologies with your peers.
- Shape the 2025-2028 workforce and how to enhance your positioning as an employer of choice
- Map the terrain of required and anticipated skillsets, and strategies for creative and effective recruitment
- Avoid ‘talent leakage’ to keep public sector skills inhouse and develop more sophisticated referral of talent
- Assess the evolving intersection between people and AI/technology, and how to align the two for the greatest efficiency, excellence, and productivity
- Create pathways for progression between Agencies and work more collaboratively with HR data
- Curate a culture conducive to innovation and promote creativity and psychological safety within your agency
Define your strategy for modernisation to achieve agility, resilience and innovation.
- Modernise legacy ICT infrastructure to support innovation agility and meet the needs of continued digital advancement
- Deliver scaled technology change transformation and unlock ICT as an enabler of change
- Build a flexible and adaptive ICT infrastructure to sustain agility and innovation
- Implement resilient network, cloud computing, and data centre strategies to strengthen government operations, ensuring scalability and reliability
- Unlock the potential of hybrid IT and Cloud and navigate complexities of its roll-out to drive further efficiencies and enhanced service capabilities
- Create the foundation to deploy more advanced AI technologies and information management uplift
Tracks at a glance
Data, Analytics and AI
The Data, Analytics and AI track stands at the forefront of propelling government decision-making into a new era. Dedicated to the responsible and strategic use of data and artificial intelligence to improve service delivery and policy formulation, we’ll explore how ethical data practices and AI can be leveraged to enhance public administration. The sessions will focus on generating insights that respect citizen privacy and foster trust, while enabling a more proactive public sector.
IT Modernisation and Cloud
Addressing the critical need for robust and adaptable technology frameworks within the public sector, the IT Modernisation and Cloud track explores how to build a more interconnected government. We’ll discuss how to build an infrastructure that supports a secure, agile, and integrated approach to service delivery, as well as how cloud technologies can enhance operational resilience and facilitate innovative government services whilst prioritising secure, scalable solutions.
Digital Services and Customer Experience
Digital Services and Customer Experience empower government leaders to strengthen citizen connections through digital innovation and intuitive service experiences. The Digital Services and Customer Experience track will explore how to design simple, inclusive, and accessible services that meet diverse needs. Accelerate the adoption of emerging AI capabilities to transform citizen experiences.
Workforce, Skills and Capability
Unlock talent potential to shape the next generation of public service. Join the Workforce, Skills and Capability track where we will dive into how to navigate the talent lifecycle, enhance retention, and keep skills in-house by improving employee experience. Align people and AI/technology, using data-driven workforce planning to boost efficiency, productivity, and adaptability.
Why attend?
Actionable Insights
Gain valuable insights from keynotes, case studies, and expert panels. Leave with practical strategies and knowledge to apply directly to your agency’s digital transformation journey.
Fostering Collaboration
Participate in interactive sessions designed to foster collaboration across agencies. Work together on shared challenges, learn best practices, and explore solutions that drive collective impact.
Unmatched Networking
Meet and connect with fellow government leaders, innovators, and industry experts. Build relationships and grow your professional network with peers dedicated to advancing public service.
Vendors boost your presence
Becoming a partner at the Government Innovation Showcase Aotearoa offers unique opportunities to connect with decision-makers, showcase innovative solutions, and align with transformative public sector goals. As a partner, you’ll have access to influential government leaders, providing a valuable platform to demonstrate your expertise and contribute to critical conversations on public sector modernisation. With a focus on Aotearoa's specific needs, partnership enables you to collaborate directly with key players, co-develop solutions for the country's challenges, and reinforce your commitment to advancing government services in impactful ways.