Government Innovation Showcase Aotearoa
Next-Gen Government: AI, Digital Capabilities, Trust and Productivity
Event overview
Public Sector Network is proud to announce Government Innovation Showcase Aotearoa 2025, as part of the Government Innovation Week. From 21 – 22 October 2025, we’ll bring together government executives for a week of conferences, networking events, and masterclasses aimed at creating better, fairer, and more accessible public services. We’ll share successes, lessons learned and explore new opportunities to drive innovation forward.
Government Innovation Week Aotearoa will be a platform to reflect on lessons learned, showcase successful initiatives, and explore new opportunities for digital transformation. From AI and data analytics to process automation and IT modernisation, the event will examine the tools and strategies shaping the next era of public service excellence. In an age of rapid technological change, innovation is key to building resilient and responsive governance.
Realising this vision requires more than just technology—it demands a culture of continuous improvement. Public sector leaders must integrate innovation while upholding equity, privacy, and security. As digital trust and accessibility become priorities, collaboration across government, industry, and the not-for-profit sector will be crucial to bridging the digital divide.
The next phase of public sector innovation will be people-driven and technology-enabled. Success will depend on cross-sector partnerships, workforce capability-building, and a commitment to modern, secure, and efficient service delivery. Government Innovation Showcase Aotearoa will explore four key pillars shaping the future of governance: digital and citizen experience, workforce and skills, ICT modernisation and cloud, and data and AI. Together, we will drive innovation, foster collaboration, and build a thriving digital economy for Aotearoa.
This event is now complete
Upcoming eventsWho will be there?
Share your case studies and collaborate with peers to ethically guide AI, integrate citizen feedback into policy, and lead cross-agency efforts for streamlined, inclusive government services.
- Guide ethical AI implementation within government for increased transparency and accountability.Integrate citizen feedback effectively into policy-making through digital platforms.
- Lead cross-agency collaborations to boost public service delivery efficiency.
- Promote resilient digital infrastructure that supports continuous innovation in public services.
- Adopt data analytics for smarter procurement decisions and cost-efficient government operations.
- Strategically bridge the digital divide to ensure equitable access to government services.
Discover best practices for implementing predictive analytics, ensuring data security, and the leading AI projects that drive efficiency and optimise service delivery.
- Identify when and where to deploy AI: exploring potential areas where AI practices can drive both operational efficiencies and innovations.
- Achieve ROI on AI investments: explore how to scale secure AI deployment and generative AI tools into everyday activity
- Navigate privacy, regulation & ethics to maintain public trust and adopt responsible and ethical AI practices
- Drive responsible, transparent and explainable AI workflows, today and for the future
- Accelerate trusted data delivery, continuous monitoring and improvements to harness the full capability of your data and drive AI accuracy and impact
- Advance the development and adoption of AI to maximise efficiencies in service delivery and CX
Explore ways to improve digital service accessibility, enhance user-centered design, and engage citizens through inclusive and interactive platforms.
- Improve digital customer service platforms for a seamless user experience.
- Utilise mobile government services to reach underserved communities.
- Measure customer satisfaction and use feedback to drive service improvements.
- Promote digital inclusivity and accessibility in government services.
- Integrate user-centric design into public service platforms.
- Enhance citizen engagement through interactive and transparent digital solutions.
Define your strategy for modernisation to achieve agility, resilience and innovation.
- Modernise legacy ICT infrastructure to support innovation agility and meet the needs of continued digital advancement
- Deliver scaled technology change transformation and unlock ICT as an enabler of change
- Build a flexible and adaptive ICT infrastructure to sustain agility and innovation
- Implement resilient network, cloud computing, and data centre strategies to strengthen government operations, ensuring scalability and reliability
- Unlock the potential of hybrid IT and Cloud and navigate complexities of its roll-out to drive further efficiencies and enhanced service capabilities
- Create the foundation to deploy more advanced AI technologies and information management uplift
Tracks at a glance
Digital Services, CX, & AI Innovation
Designing intuitive, inclusive and impactful services for the people of Aotearoa: this track explores how public sector leaders are reimagining services around the real-world needs of citizens. Through human-centred design, digital innovation, and the strategic use of automation and AI, we’ll examine how to deliver more connected, personalised and inclusive experiences. From productivity and accessibility to quality and trust, join us as we explore the tools, mindsets and strategies shaping the next generation of public service delivery.
Technology, Data & AI Integration
Building the digital intelligence and infrastructure that powers modern government: this track brings together technology, data and automation as the engine room of public sector transformation. With a focus on practical enablement, we’ll explore how government leaders are modernising legacy systems, embedding AI into operations, and using data to unlock smarter, faster decisions. From digital twins and synthetic data to collaborative cloud models and ethical AI frameworks, this stream showcases how integrated tech and data strategies can drive performance, innovation and resilience across the sector.
Why attend?
Actionable Insights
Gain valuable insights from keynotes, case studies, and expert panels. Leave with practical strategies and knowledge to apply directly to your agency’s digital transformation journey.
Fostering Collaboration
Participate in interactive sessions designed to foster collaboration across agencies. Work together on shared challenges, learn best practices, and explore solutions that drive collective impact.
Unmatched Networking
Meet and connect with fellow government leaders, innovators, and industry experts. Build relationships and grow your professional network with peers dedicated to advancing public service.
Vendors, boost your presence
Becoming a partner at the Government Innovation Showcase Aotearoa offers unique opportunities to connect with decision-makers, showcase innovative solutions, and align with transformative public sector goals. As a partner, you’ll have access to influential government leaders, providing a valuable platform to demonstrate your expertise and contribute to critical conversations on public sector modernisation. With a focus on Aotearoa's specific needs, partnership enables you to collaborate directly with key players, co-develop solutions for the country's challenges, and reinforce your commitment to advancing government services in impactful ways.