Agenda

Wed 02 Sep 2026

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7:30AM

Registration and Networking Coffee

7:30 AM - 8:30 AM (60 mins)

8:30AM

Welcome from Public Sector Network

8:30 AM - 8:40 AM (10 mins)

8:40AM

Welcome from the Chair

8:40 AM - 8:50 AM (10 mins)

8:50AM
Keynote

Migration and Modernization without Mission Disruption

8:50 AM - 9:10 AM (20 mins)

Ohio is modernizing core systems to deliver faster, more accessible, and resilient public services across the state. As agencies advance cloud adoption, strengthen system integration, and explore AI-enabled tools, the priority remains clear: innovation must not disrupt the essential services Ohioans rely on every day. This session will explore how Ohio agencies can balance transformation with operational continuity by applying lessons learned from industry leaders and peer states.

Key Discussion Points:

  • Advance digital transformation across Ohio while ensuring uninterrupted citizen services
  • Reduce migration risks by leveraging proven industry practices and adaptive implementation strategies
  • Modernize legacy infrastructure with scalable, secure platforms to enhance performance statewide
  • Strengthen resilience through cloud-first strategies aligned with Ohio’s technology roadmap
  • Foster collaboration across agencies and with industry partners to accelerate modernization outcomes
  • Transform service delivery for Ohioans through secure, trusted, and equitable digital systems
9:10AM
Industry Insights

Building Resilient Government Systems for the Future

9:10 AM - 9:30 AM (20 mins)

Government systems face increasing demands from evolving technology, cybersecurity threats, and growing citizen expectations. This session will help you apply new approaches on how you can strengthen infrastructure, enhance operational resilience, and transform systems to remain reliable and responsive in the face of future challenges.

  • Improve system reliability and reduce downtime across critical platforms
  • Advance cybersecurity measures to protect sensitive data and operations
  • Optimize processes to respond quickly to disruptions or emergencies
  • Transform infrastructure and operations to support sustainable, future-ready services
9:30AM
Keynote

Modernize and Optimize Government Services with AI Powered Solutions

9:30 AM - 9:50 AM (20 mins)

Public sector strategies often stall at the execution stage, limiting impact and eroding trust. This session will help you apply new approaches on how you can translate strategic priorities into clear roadmaps, align teams to outcomes, and transform your delivery capability.

  • Achieve stronger alignment between strategy, funding, and frontline delivery
  • Optimize governance to accelerate decision-making and reduce delays
  • Increase accountability through clear metrics and performance tracking
  • Transform cross-agency collaboration to drive measurable, citizen-focused outcomes
9:50AM
Panel discussion

IT Modernization and Stabilization: Building a Future-Ready Government Infrastructure

9:50 AM - 10:20 AM (30 mins)

Legacy systems are increasing operational risk, limiting service performance, and driving up long-term costs across government. This session will help you apply new approaches on how you can stabilize critical environments, modernize legacy infrastructure, and transform your IT foundation to deliver secure, resilient, and future-ready public services.

  • Reduce system vulnerabilities and strengthen cyber resilience
  • Optimize legacy environments while advancing cloud adoption
  • Increase uptime and service reliability across critical platforms
  • Transform infrastructure governance to support scalable, secure growth
10:20AM

Morning Networking Break

10:20 AM - 10:50 AM (30 mins)

10:50AM
Digital Services, CX, and AI Innovation

Welcome from the Track Chair

10:50 AM - 11:00 AM (10 mins)

10:50AM
AI, Cybersecurity, Strategy, Risk, and Governance

Welcome from the Track Chair

10:50 AM - 11:00 AM (10 mins)

11:00AM
Keynote Digital Services, CX, and AI Innovation

Enhancing Emergency Preparedness Through Digital Transformation

11:00 AM - 11:20 AM (20 mins)

Emergencies are becoming more complex, and traditional response systems can struggle to keep up. This session will help you apply new approaches on how you can leverage digital tools, improve real-time information sharing, and transform emergency preparedness to respond faster and more effectively.

  • Advance data-driven decision-making during crises
  • Improve communication and coordination across response teams
  • Optimize digital platforms to streamline emergency workflows
  • Transform preparedness strategies to anticipate and mitigate risks
11:00AM
Keynote AI, Cybersecurity, Strategy, Risk, and Governance

Securing Modern County Government: Protecting Critical Services in an Era of Expanding Digital Infrastructure

11:00 AM - 11:20 AM (20 mins)

Stephen Whipkey Chief Information Security Officer, Franklin County Data Center

As counties modernize infrastructure, adopt cloud services, and expand digital platforms, cybersecurity leaders must protect increasingly complex environments that support essential public services. This keynote will explore how county security leaders are strengthening cyber resilience by aligning local cybersecurity strategies with priorities outlined in Ohio House Bill 96 while operationalizing best practices from the NIST Cybersecurity Framework. Drawing from real-world experience securing technology environments that support dozens of agencies and thousands of users, the session will highlight practical strategies for managing cyber risk, modernizing security operations, and safeguarding critical county services in an evolving threat landscape.

  • Aligning county cybersecurity strategies with priorities in Ohio House Bill 96 and evolving state technology investments
  • Operationalizing the NIST Cybersecurity Framework to strengthen risk management and cyber resilience across county agencies
  • Managing cybersecurity risk across cloud, hybrid infrastructure, and county data center environments
  • Strengthening defenses against ransomware and emerging threats while maintaining continuity of critical public services
11:20AM
Industry Insights Digital Services, CX, and AI Innovation

Accelerating Digital Service Delivery Through AI and Human-Centered Design

11:20 AM - 11:40 AM (20 mins)

Citizens expect faster, more intuitive public services, but many agencies struggle to keep pace with digital demands. This session will help you apply new approaches on how you can leverage AI and human-centered design to streamline service delivery and transform user experiences across your organization.

  • Improve service efficiency by integrating AI-driven automation
  • Advance citizen engagement through user-focused design strategies
  • Optimize processes to reduce friction and enhance satisfaction
  • Transform digital platforms to deliver faster, more responsive services
11:20AM
Industry Insights AI, Cybersecurity, Strategy, Risk, and Governance

AI & Cybersecurity: What Government Leaders Need to Know Before Deploying GenAI

11:20 AM - 11:40 AM (20 mins)

Generative AI offers transformative potential, but government leaders face significant cybersecurity and compliance challenges. This session will help you apply new approaches on how you can safely implement GenAI, strengthen cyber defenses, and transform your agency’s AI strategy while protecting sensitive data.

  • Assess cybersecurity risks before deploying GenAI solutions
  • Implement governance frameworks to ensure responsible AI use
  • Optimize data protection and compliance across AI initiatives
  • Advance cross-agency collaboration to manage emerging AI threats
11:40AM
Panel discussion Digital Services, CX, and AI Innovation

Reactive to Proactive: Building Ohio’s Next Era of Digital Public Services

11:40 AM - 12:10 PM (30 mins)

Edward Carr Chief Information Officer, Ohio Industrial Commission
Kimberly Roy Wilson Director of the Office of Information Technology & Services, City of Cleveland

Ohio agencies face increasing demand for timely, efficient public services, yet many systems remain reactive and fragmented. This session will help you apply new approaches on how you can anticipate citizen needs, streamline service delivery, and transform Ohio’s digital public services to be more responsive and future-ready.

  • Advance predictive analytics to anticipate citizen demands
  • Optimize workflows to reduce delays and improve efficiency
  • Increase collaboration across agencies to deliver seamless services
  • Transform service delivery with proactive, data-driven strategies
11:40AM
Panel discussion AI, Cybersecurity, Strategy, Risk, and Governance

Retaining Critical Cyber Knowledge in a Shifting Workforce

11:40 AM - 12:10 PM (30 mins)

Brett Adamik Enterprise Security Manager, Department of Administrative Services

Government agencies are facing talent turnover while cyber threats continue to grow in complexity. This session will help you apply new approaches on how you can preserve institutional knowledge, strengthen workforce capabilities, and transform your agency’s cyber resilience despite staffing shifts.

  • Improve knowledge transfer through structured documentation and training
  • Advance mentorship and skill-building programs for new staff
  • Optimize retention strategies to keep critical cyber talent
  • Strengthen succession planning to maintain operational security continuity
12:10PM
Industry Insights Digital Services, CX, and AI Innovation

Leverage AI to Elevate Digital Services and Customer Experience

12:10 PM - 12:30 PM (20 mins)

Public sector organizations must deliver intuitive, efficient services while embracing innovation to meet rising citizen expectations. This session will help you apply new approaches on how you can integrate AI into digital services, enhance customer experience, and transform service delivery with cutting-edge technology.

  • Improve citizen interactions through AI-driven personalization
  • Advance service efficiency with intelligent automation
  • Optimize digital platforms to create seamless experiences
  • Transform innovation strategies to deliver measurable impact
12:10PM
Industry Insights AI, Cybersecurity, Strategy, Risk, and Governance

Quantum Threats Are Coming: Preparing for the Post-Quantum Cryptography Era

12:10 PM - 12:30 PM (20 mins)

Emerging quantum computing technologies are poised to break traditional encryption, putting government data at risk. This session will help you apply new approaches on how you can assess quantum vulnerabilities, implement post-quantum cryptography, and transform your agency’s cybersecurity strategy to stay ahead of future threats.

  • Assess current systems for quantum-related vulnerabilities
  • Advance encryption strategies using post-quantum cryptography
  • Optimize risk management to address emerging cyber threats
  • Strengthen agency-wide readiness for the post-quantum era
12:30PM

Lunch and Networking

12:30 PM - 1:30 PM (60 mins)

1:30PM
Keynote

Partnering with Government: Procurement Insights for Vendors

1:30 PM - 1:50 PM (20 mins)

Government procurement is evolving, with agencies seeking not just cost savings but also innovation, accountability, and long-term value from vendor relationships. In this session, procurement leaders will provide insights to help vendors better understand the government’s priorities, expectations, and processes. Attendees will gain clarity on how to navigate compliance requirements, present innovative solutions, and build partnerships that align with agency missions and citizen needs.

  • What government buyers look for beyond pricing
  • Common challenges vendors face in government procurement—and how to overcome them
  • Best practices for engaging with agencies early and effectively
  • How agencies evaluate innovation while ensuring fairness and compliance
  • Building trusted, transparent, and long-term vendor partnerships
1:30PM
Roundtables

Interactive Roundtables

1:30 PM - 2:15 PM (45 mins)

Topic 1: Accelerating IT Modernization
Topic 2: Designing User-Centered Services
Topic 3: Unlocking Open Data
Topic 4: AI & Analytics in Government
Topic 5: Public–Private Collaboration
Topic 6: Modernizing Procurement
Topic 7: Smarter Communities & Regions
Topic 8: Implementing Zero Trust
Topic 9: Privacy-by-Design in Services
Topic 10: Strengthening Cyber Resilience

2:15PM
Keynote

Using Data to Drive Results in Ohio’s Digital Modernization Efforts

2:15 PM - 2:35 PM (20 mins)

Governments are increasingly using data to improve decision-making, guide resource allocation, and deliver more effective public services. This session will help you apply new approaches on how you can strengthen data management, analytics, and governance to turn insights into action and transform service delivery.

  • Improve how data is collected, integrated, and shared across departments
  • Advance predictive analytics to anticipate public needs and trends
  • Strengthen data governance and quality to increase trust and compliance
  • Transform services by using insights to deliver measurable outcomes
2:45PM
Industry Insights

Digital Transformation and e-Government Services

2:45 PM - 3:05 PM (20 mins)

Agencies are under pressure to modernize operations and deliver seamless online services to citizens. This session will help you apply new approaches on how you can implement digital transformation initiatives, improve service accessibility, and transform e-government services to be more efficient and user-centric.

  • Advance digital platforms to streamline citizen interactions
  • Optimize workflows to reduce service delays and complexity
  • Increase adoption of online services across departments
  • Transform agency operations to be more responsive and data-driven
3:05PM
Keynote

Strengthen Data Governance to Support Successful AI Adoption

3:05 PM - 3:25 PM (20 mins)

As agencies begin integrating AI into operations, strong data governance is essential to ensure accuracy, security, and compliance. This session will help you apply new approaches on how you can improve data management, establish clear standards, and transform how AI can be safely and effectively used to enhance decision-making and service delivery.

  • Advance data quality and standardization to support AI initiatives
  • Optimize governance frameworks for secure and compliant AI use
  • Improve integration of AI with existing systems and workflows
  • Transform operations by leveraging reliable data to drive smarter outcomes
3:25PM
Panel discussion

Breaking Silos: Business vs. IT Collaboration

3:25 PM - 3:55 PM (30 mins)

Venu Pallerla Chief Information Officer, Department of Commerce, State of Ohio
Todd Sharkey IT Director, Lorain County Commissioners IT Department

Misalignment between business units and IT can slow projects, reduce efficiency, and limit innovation. This session will help you apply new approaches on how you can improve collaboration, align priorities, and transform how teams work together to deliver better outcomes.

  • Advance communication and shared goals between business and IT teams
  • Optimize processes to streamline joint project delivery
  • Improve alignment of technology initiatives with organizational priorities
  • Transform collaboration to drive faster, more effective results
3:55PM

Closing Remarks

3:55 PM - 4:00 PM (5 mins)

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