Event overview
New York State is reimagining how government delivers services. With a historic $1.05 billion technology investment, the state is advancing infrastructure, embedding responsible AI, and strengthening cybersecurity to meet rising constituent expectations. From the new Empire AI Consortium to $90 million for IT upgrades, leaders are building toward integrated, anticipatory service models that reflect practical steps on the path to Government 3.0—delivering joined-up outcomes, stronger public trust, and measurable results for all New Yorkers. As 26% of the workforce retires by 2029, agencies are prioritizing next-generation talent with $56.5 million invested in upskilling and collaboration.
Government Innovation New York convenes senior public sector leaders in Albany to explore proven strategies, share what's working, and accelerate progress with confidence. The program features deep dives on responsible AI adoption, transparent procurement, and future-ready IT, with tracks covering Data & AI Modernization, Digital Services, public cloud security, and human-centered design. Attendees will gain actionable insights through keynotes by state leaders, interactive roundtables, and global perspectives—bridging strategy and implementation. Join fellow innovators for this complimentary full-day event to collaborate, exchange best practices, and leave equipped with frameworks you can apply immediately to shape New York's digital future.
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Who will be there?
Share your case studies and collaborate with peers to ethically guide AI, integrate citizen feedback into policy, and lead cross-agency efforts for streamlined, inclusive government services.
- Guide ethical AI implementation within government for increased transparency and accountability.
- Integrate citizen feedback effectively into policy-making through digital platforms.
- Lead cross-agency collaborations to boost public service delivery efficiency.
- Promote resilient digital infrastructure that supports continuous innovation in public services.
- Adopt data analytics for smarter procurement decisions and cost-efficient government operations.
- Strategically bridge the digital divide to ensure equitable access to government services.
Discover best practices for implementing predictive analytics, ensuring data security, and leading IT modernization projects that drive efficient, future-ready infrastructure.
- Implement predictive analytics to enhance decision-making processes.
- Manage data privacy and security while deploying AI-driven services.
- Use cloud and RPA solutions to modernize IT infrastructure effectively.
- Oversee large-scale IT modernization with risk mitigation best practices.
- Improve interagency collaboration and data-sharing processes.
- Leverage advanced AI tools for public safety and emergency response optimization.
Explore ways to improve digital service accessibility, enhance user-centered design, and engage citizens through inclusive and interactive platforms.
- Improve digital customer service platforms for a seamless user experience.
- Utilize mobile government services to reach underserved communities.
- Measure customer satisfaction and use feedback to drive service improvements.
- Promote digital inclusivity and accessibility in government services.
- Integrate user-centric design into public service platforms.
- Enhance citizen engagement through interactive and transparent digital solutions.
Equip yourself and your teams to support digital transformation, embrace a data-driven approach, and continuously improve public service through secure and adaptive operations.
- Build cross-functional collaboration to support digital transformation.
- Adopt a data-driven mindset to improve service efficiency and outcomes.
- Manage organizational change during AI and digital adoption.
- Contribute to a culture of continuous improvement within public service.
- Implement effective cybersecurity measures in day-to-day operations.
- Adapt skills for emerging technologies like AI and cloud computing in public service.
2025 Featured Speakers
Tina Kim
Deputy Comptroller, State Accountability, Office of the New York State Comptroller
Jenson Jacob
Executive Deputy Chief Information Officer, NYS Office of Information Technology Services
Jessica Rowe
Deputy Commissioner, Merit System Operations, New York Department of Civil Service
Barbara Carnival-Dannenberg
Deputy Commissioner for Human Capital, New York City Fire Department
Kenneth Radigan
Chief Risk Officer, NYSIF
Steven Spalten
Chief Technology Officer and Chief Operating Officer, New York State Department of Financial Services
James Gutholm
Chief Information Officer, Information Technology Department, Washington Public Disclosure Commission
Ben Spear
Chief Information Security Officer, New York State Board of Elections
Meghan E. Cook
Director, Cyber Incident Response Team, Office of Counter Terrorism NYS Division of Homeland Security & Emergency Services
Tracks at a glance
Specialized Tracks Designed for Your Unique Perspective
Technology, Data, and AI Integration
The Technology, Data, and AI Integration track equips government leaders with actionable tools to advance service delivery through data-driven, ethical, and efficient technologies as agencies transition from Government 2.0's fragmented digital systems to Government 3.0's intelligent, anticipatory governance. Through keynotes, case studies, and interactive panels, attendees will gain practical strategies for ethical data stewardship, resource optimization, and proactive risk management. Sessions focus on building a transparent, resilient, and privacy-first public sector that sustains the integration and personalization principles essential to Government 3.0's digital transformation.
Service Delivery, User Experience and AI in Practice
This track explores how public sector leaders are reimagining services as agencies transition from Government 2.0's basic digital portals to Government 3.0's intelligent, anticipatory experiences. Through human-centered design, digital innovation, and strategic use of automation and AI, sessions examine how to deliver connected, personalized, and inclusive services that predict citizen needs. This track delivers actionable frameworks for embedding Government 3.0 principles—integration, anticipation, and personalization—across service delivery. Join us to explore tools, mindsets, and strategies shaping the next generation of public service—creating seamless experiences that anticipate citizen requests, deliver personalized interactions across all channels, and maintain the transparency, ethical standards, and public trust essential to sustainable digital transformation.
AI Cybersecurity, Strategy, Risk and Governance
As New York State advances to Government 3.0, the state's adoption of AI, automation, and integrated platforms creates new opportunities and vulnerabilities. The AI Cybersecurity Strategy, Risk and Governance track explores how New York's leaders are safeguarding systems against evolving threats while enabling the anticipatory capabilities that define Government 3.0. Learn actionable strategies for building secure-by-design infrastructure that protects AI-enabled services, data ecosystems, and cross-agency platforms, while strengthening digital defenses against sophisticated attacks targeting Government 3.0 technologies. Sessions address securing the supply chain, protecting AI systems, mitigating risks in interconnected environments, and maintaining compliance. This track equips leaders with frameworks to uphold security, maintain public trust, and ensure infrastructure resilience as New York advances into the Government 3.0 era.
Why attend?
Actionable Insights
Gain valuable insights from keynotes, case studies, and expert panels. Leave with practical strategies and knowledge to apply directly to your agency’s digital transformation journey.
Fostering Collaboration
Participate in interactive sessions designed to foster collaboration across agencies. Work together on shared challenges, learn best practices, and explore solutions that drive collective impact.
Unmatched Networking
Meet and connect with fellow government leaders, innovators, and industry experts. Build relationships and grow your professional network with peers dedicated to advancing public service.
2025 Featured Sponsors
Vendors, boost your presence
Becoming a partner at the Government Innovation New York offers unique opportunities to connect with decision-makers, showcase innovative solutions, and align with transformative public sector goals. As a partner, you’ll have access to influential government leaders, providing a valuable platform to demonstrate your expertise and contribute to critical conversations on public sector modernization. With a focus on New York's specific needs, partnership enables you to collaborate directly with key players, co-develop solutions for the state’s challenges, and reinforce your commitment to advancing government services in impactful ways.
Ready to register?
Registration is free for government