Assurance by Design: Preparing Government Systems and Information Environments for Secure, Accountable AI

Government expectations for secure, modern and resilient digital environments are rising fast. The new Cloud Policy and updated AI Policy now require agencies to demonstrate accountable, transparent and risk-managed use of AI, supported by strong assurance and compliance practices.

Agencies must also ensure their information environments can safely manage high-impact and PROTECTED-level workloads, with robust controls for access, encryption, monitoring and auditability. These expectations are becoming more critical as workflows such as investigations, benefits processing and contract analysis grow more data-intensive and sensitive.

With legacy systems, fragmented repositories and uneven governance still limiting efficiency, agencies are under pressure to modernise without increasing risk. This briefing explores how IRAP-aligned assurance, secure-by-design architecture and intelligent content management can enable safe, compliant AI adoption and support sustainable digital transformation.

Key Discussion Points

• Navigating AI Compliance and Assurance in Practice: How agencies are interpreting the new AI Policy, completing AI Impact Assessments and developing governance models that support responsible, transparent and risk-managed AI deployments across diverse operational contexts.
• Evolving Content, Case Management and Workflow Integrity: How public-sector organisations are addressing fragmented, high-volume information environments to improve auditability, enable secure collaboration and strengthen the integrity of case-driven and document-intensive processes.
• Strengthening ICT and Information Foundations to Enable AI and Transformation: How agencies are modernising legacy systems, uplifting information integrity and embedding security-by-design principles (including access governance, monitoring and assurance) to support scalable, compliant AI adoption.
• Applying AI in High-Value, High-Sensitivity Government Workflows: Where agencies are exploring or deploying AI in areas such as benefits processing, investigative workflows, contract analysis and knowledge retrieval, and how they are ensuring alignment with ISM, PSPF and IRAP expectations.

Who Should Attend

CIOs, CDOs, CISOs, ICT Directors, Enterprise Architects, Information Managers, Digital and Transformation Leaders, Service Delivery Executives and Program Managers responsible for secure, compliant and modern ICT operations across the Australian and New Zealand public sector.

Why Attend

1. Gain clarity on emerging assurance and compliance expectations
   Understand how Australia’s evolving Cloud Policy, AI Policy, IRAP-aligned assurance and ISM requirements are shaping what secure and accountable AI adoption now looks like across government.
2. Access actionable frameworks for modernising information and workflow environments
   Learn practical approaches for consolidating legacy systems, uplifting information governance, and preparing agency architectures for scalable, compliant AI and PROTECTED-level content handling.
3. Connect secure AI adoption with broader transformation outcomes
   Discover how strengthening assurance, data integrity and content lifecycle management can accelerate service delivery reform, reduce operational risk and enable long-term digital resilience.

Speakers:

• Gavin Diamond, Regional Vice President and ANZ General Manager at Box
  An experienced technology executive leading global software and services organisations across ANZ, focused on building high-performance cultures, driving growth, and delivering transformative change. With senior leadership experience across Box and the Salesforce ecosystem including Managing Director (ANZ) at Bluewolf (an IBM company) and leading the ANZ Salesforce business. He specialises in market-making, business development and strategy, guiding customer experience, operational and cultural transformation to achieve sustained outcomes.
• Murtaza Masood, Vice President & Global Managing Director Public Sector (SLED) at Box
  He works with state and local government leaders to strengthen secure content management, collaboration, and modern digital service delivery. Previously, he served as an Assistant Director/CIO in Los Angeles County government and later moved into consulting, bringing deep experience across both the public and private sectors. He’s also a regular speaker on public sector innovation, including responsible AI and how agencies can unlock value from unstructured content while balancing risk, privacy and compliance.