Agenda

Thu 26 Feb 2026

View event details
8:00AM

Registration

8:00 AM - 8:30 AM (30 mins)

8:45AM

Opening Remarks

8:45 AM - 9:00 AM (15 mins)

9:00AM
Panel discussion

Opening Fireside Chat: Rethinking Government–Industry Partnerships for Public Impact

9:00 AM - 9:20 AM (20 mins)

Chris Fechner Chief Executive Officer, Digital Transformation Agency

Governments are calling for more innovation, agility, and problem-solving partnerships — but the reality of working with government can be complex for organisations of all sizes. From major vendors to startups and SMEs, navigating procurement frameworks, trust barriers, and the need for public value alignment is a shared challenge.

This conversation explores how industry, regardless of size, can become a trusted partner, translate innovation into real-world impact, and help government deliver on reform priorities.

  • Proving trust and relevance – whether you're a global player, a scale-up, or a newcomer without a panel presence
  • Practical strategies to navigate procurement hurdles – including pilot programs, partnerships, and creative partnerships
  • Translating innovation into public sector value – aligning your unique offering with government priorities, risk appetite, and reform goals
  • Lessons from startups and SMEs: what larger vendors can learn from their agility and approach to trust-building
9:20AM
Panel discussion

Federal Leaders Panel: Building Strategic, Future-Ready Partnerships with Government

9:20 AM - 10:00 AM (40 mins)

  • What does “strategic partnership” look like in the context of the Australian Government’s reform and transformation agenda?
  • Insights into federal priorities for 2026: technology, capability, and customer outcomes
  • Common challenges in partnerships: how can industry better align to government requirements to better support needs?
  • What suppliers can do to better demonstrate value, innovation, and alignment
  • The role of trust, adaptability, and domain knowledge in long-term collaboration
Deborah Jenkins
Deputy Secretary/Chief Operating Officer, Department of Employment and Workplace Relations
Sarah Polhill
Chief Information Officer, ACCC
Dimitar Dimitrovski
Chief Information Officer, Fair Work Ombudsman
10:00AM
Industry Insights

Driving Better Outcomes with Smarter Customer Journey Mapping

10:00 AM - 10:20 AM (20 mins)

10:20AM

Morning Tea Break

10:20 AM - 10:50 AM (30 mins)

11:00AM
Keynote

Beyond the Product: Delivering Comprehensive Value in Government Partnerships

11:00 AM - 11:20 AM (20 mins)

Jennifer Bardsley Assistant Secretary, Corporate and Case Systems, Department of Home Affairs

Exploring how industry can exceed expectations by aligning with government objectives and fostering collaborative relationships.

11:10AM
Panel discussion

AI Panel: Aligning with Government Priorities: Enhancing and Conveying Relevance, Trust and Value in the AI Era

11:10 AM - 11:40 AM (30 mins)

  • How AI fits into broader government reform and digital transformation agendas
  • The differing AI priorities and challenges at federal, state, and local levels
  • Expectations for transparency, ethics, and accountability in AI-enabled solutions
  • How suppliers can demonstrate relevance and build trust when offering AI technologies
  • Practical examples of co-designed AI initiatives that delivered measurable public value
  • Insights on procurement and partnership frameworks adapting for AI innovation
Alana Lundy
Chief Information Officer and Chief Information Security Officer, Department of Social Services
Luke Halliday
Former WoVG Chief Technology Officer & Executive Director, Strategy and Assurance (Digital Transformation), Department of Government Services
Dr Liming Zhu
Research Director, CSIRO’s Data 61
11:40AM
Industry Insights

How to Maximise Citizen Impact Through Data-Driven Engagement

11:40 AM - 12:00 PM (20 mins)

12:00PM
Panel discussion

State Government Panel: Scaling Innovation While Navigating Procurement Complexity

12:00 PM - 12:40 PM (40 mins)

  • Understanding state-level reform agendas
  • Co-designing with multi agency or cluster-based structures
  • Winning tenders with strategic clarity and fiscal accountability
  • Understanding state government procurement policy
Suneetha Bodduluri
Chief Technology Officer, Service NSW
Lance Oswald
Chief Information Officer, Department of Primary Industries, Queensland
Stuart Watt
Chief Information Officer, Department of Primary Industries and Regions, South Australia
12:40PM

Networking Lunch

12:40 PM - 1:40 PM (60 mins)

1:40PM
Roundtables

Table 1: Aligning with Purpose – How Can Industry Better Understand and Meet Evolving Government Priorities?

1:40 PM - 2:40 PM (60 mins)

Alana Lundy Chief Information Officer and Chief Information Security Officer, Department of Social Services
1:40PM
Roundtables

Table 2: Moving Beyond Transactions – What Does a Truly Strategic, Outcome-Driven Partnership Look Like Into 2026 and Beyond?

1:40 PM - 2:40 PM (60 mins)

Mike Dudarenok Chief Information and Digital Officer, NSW Education Standards Authority
1:40PM
Roundtables

Table 3: Navigating Government Procurement

1:40 PM - 2:40 PM (60 mins)

1:40PM
Roundtables

Table 4: The Role of Trust, Adaptability, and Domain Knowledge in Long-Term Collaboration

1:40 PM - 2:40 PM (60 mins)

Jason Breton Chief Executive Officer, Liverpool City Council
1:40PM

Table 5: From Overload to Impact – Making MarTech Work for You

1:40 PM - 2:40 PM (60 mins)

1:40PM
Roundtables

Table 6: Making AI Work Across the Entire Marketing Journey

1:40 PM - 2:40 PM (60 mins)

1:40PM

Table 7: Messaging that Matters – Crafting Communications that Cut Through the Noise

1:40 PM - 2:40 PM (60 mins)

1:40PM

Table 8: Account-Based Marketing for Government – Winning the Right Relationships

1:40 PM - 2:40 PM (60 mins)

1:40PM

Table 9: Building Government Communities Through Omnichannel Engagement

1:40 PM - 2:40 PM (60 mins)

1:40PM

Table 10: Adapting to Evolving Buyer Behaviours in Government Markets

1:40 PM - 2:40 PM (60 mins)

2:50PM
Panel discussion

Local Government Panel: Building Value-Driven Partnerships

2:50 PM - 3:50 PM (60 mins)

  • Explore what “value” truly means to councils balancing tight budgets and rising expectations.
  • Understanding the Local Government procurement requirements and processes
  • Delivering flexibility and fit-for-purpose solutions
  • Supporting financial resilience through scalable models
  • Building trust amid capacity constraints and shifting mandates
Mark Hannan
Chief Technology Officer, City of Gold Coast
Dr. Tom Gao
Chief Technology and Digital Services Officer, City of Sydney
Gaya Gounder
Chief Information Officer, Camden Council NSW
David Griffiths
Chief Information Security Officer, Northern Beaches Council
3:20PM
Industry Insights

Partnering for Public Sector Success: Unlocking the Power of Your Channel

3:20 PM - 3:40 PM (20 mins)

  • How to build and manage high-trust channel relationships that understand and navigate government buying environments
  • Strategies for aligning your messaging, compliance, and go-to-market approach with partners to accelerate public sector growth
  • Real-world examples of how vendors and their ecosystem partners have won and delivered large-scale government contracts together
3:40PM
Panel discussion

Decoding And Working Successfully Within the Procurement Process

3:40 PM - 4:10 PM (30 mins)

Coretta Bessi Chair, Government Procurement Board, ACT Government

  • How to align better with government needs: Industry's common pitfalls
  • Demonstrating value and building relationships - how can industry offer trust, value and alignment?
  • Advancing your understanding and aligning your offering to Government needs – solving challenges and aligning solutions to mission objectives rather than features
  • Decoding and working successfully within the procurement process
  • Identifying & engaging all the necessary influencers & decision-makers
  • Tools, insights, and real examples that drive results
4:10PM

Closing Remarks

4:10 PM - 4:20 PM (10 mins)

4:20PM

Networking Drinks

4:20 PM - 5:20 PM (60 mins)

5:30PM

Event Close

5:30 PM - 5:30 PM (0 mins)

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