Public Sector Network Presents:

Resident Engagement Platforms:

Inclusive, Accessible, and Effortless – Transforming Digital Government Services

In Partnership With:

Wednesday, November 15, 2023 | 12:00 – 1:00 PM ET | 9:00 – 10:00 AM PT

What’s In Store

It’s not a question of “if” the public sector should take on digital transformation, but “how” – and to what end? As a participant in this webinar, you will have the opportunity to hear from government practitioners and learn about current trends and key digital leadership skills needed to build and advance Resident Engagement Platforms. This virtual event will provide key action items to help you successfully implement a transformation that is sustainable, effective, and comprehensive.

How are government leaders building their teams to respond to the modern needs of residents? How are Resident Engagement Platforms transforming the dynamic when it comes to digital services provided and delivered?

These are but some of the issues we will address in this timely conversation about resident engagement platforms. Throughout the course of the webinar, we will hear from leaders across the public sector who focus on delivering the optimal customer experience for every resident. Join the conversation!

Benefits of Attending

Learn how innovative digital government &
service delivery leaders are engaging and
communicating with citizens and residents.

Discuss best practices for citizen engagement
across demographics.

Learn about innovative state and local service
delivery solutions.

How to maximize adoption of digital solutions so all citizens can have accessibility to these services.

Sneak Peek at Your Speaker Panel

Ben Kirshner Chief Transformation Officer Office of the Governor Office Transformation and Opportunity

Kathryn Michener
Director of User Experience
New Hampshire Department of
Information Technology

Bryanna Pardoe, Executive Director, Commonwealth Office of Digital Experience (CODE PA)

Max Gigle
Program Manager, Connecticut Digital Service, Department of Administration Services,
State of Connecticut

Bryanna Pardoe, Executive Director, Commonwealth Office of Digital Experience (CODE PA)

Jean Nobile
Senior Vice President, Operations

Bryanna Pardoe, Executive Director, Commonwealth Office of Digital Experience (CODE PA)

James L. Ward
Senior Vice President, Public Sector

Discussing the Most Current Topics

#Digital Service Delivery

#Strategic Transformation

#Digital Application

#User Experience

#Digital Technology

#Resident Engagement

#Digital Transformation

#Citizen Engagement

What Your Registration Includes


Hear from public sector leaders about the latest trends and explore how to instantly apply these insights and gain unique perspectives


An opportunity to engage with your peers across North America in a dedicated online space. Listen into Government Keynotes and Panel Discussions.


Hear from industry leader, PayIt, as they explore key technologies to improve citizen services


Receive on-demand access to session content on the complimentary Public Sector Network social learning platform