Public Sector Network and Appian Presents

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Process Transformation & Continuous Improvement Roadshow 2024

Sustaining Innovation in the Public Service

NSW: 09 April | Novotel Sydney Central
ACT: 11 April | Novotel Canberra
VIC: 23 April | Novotel Melbourne on Collins

What’s In Store for 2024

Join us at the Process Transformation & Continuous Improvement Roadshow, a groundbreaking conference across NSW, ACT and VIC focusing on government innovation and efficiency. Explore proven strategies for operational excellence, ensuring faster value delivery while managing risks and costs. Stay ahead in the dynamic landscape of emerging technologies like AI, learning how to implement them safely with real outcomes and KPIs.

Specifically, dive into the realm of mixed autonomy & empathy in service delivery, witnessing how AI enhances effectiveness while preserving a human-centric approach.

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Key People You’ll Meet

Chiefs, Directors, Heads, Managers, Leads of:

Case Management


Data / Analytics

Claims

Continuous Improvement / Process

Operations


Information Management

Digital


Governance / Regulation

Benefits of Attending

Explore innovative approaches to sustaining and supporting continuous improvement.

Discover how emerging technologies drive efficiency and innovation while minimising risks.

Learn from real-life case study examples shared by Public Service leaders within Australia.

Connect with industry experts and peers to build a valuable network for ongoing collaboration. 

2024 Speaker Panel

9th Annual Public Sector Digital & CX Roadshow 2024 Speaker

Kate Carruthers
Chief Data &
Insights Officer,
UNSW

9th Annual Public Sector Digital & CX Roadshow 2024 Speaker

Tim Eckersly
Chief Technology Officer,
NSW Health Pathology

9th Annual Public Sector Digital & CX Roadshow 2024 Speaker

Margot Mains
Chief Executive Officer, Illawarra Shoalhaven Local Health District

9th Annual Public Sector Digital & CX Roadshow 2024 Speaker

Renee Collins
Director, Performance Analytics and Business Intelligence,
Northern Sydney Local Health District

9th Annual Public Sector Digital & CX Roadshow 2024 Speaker

Fang Chen
Executive Director,
University of Technology Sydney Data Science Institute

9th Annual Public Sector Digital & CX 
Roadshow 2024 Speakers

Matthew James
Deputy CEO, Australian Institute of Health and Welfare

9th Annual Public Sector Digital & CX 
Roadshow 2024 Speakers

Ryan Mavin
Executive Branch Manager,
Australian Digital Health Agency

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Jennifer Bardsley Assistant Secretary of the Corporate and Case Systems Branch,
Department of Home Affairs

9th Annual Public 
Sector Digital & CX 
Roadshow 2024 Speakers

Pat Howard
Executive General Manager,
Australian Sports Commission  

9th Annual Public Sector Digital & CX 
Roadshow 2024 Speakers

Craig Mutton
Chief Digital Officer,
University of Canberra

RAJA MITA
Executive Director, Health
Innovation
Alberta Innovates

Darryl Slabe
Program Director,
Digital Transformation,
Office of Public Prosecutions Victoria

RAJA MITA
Executive Director, Health
Innovation
Alberta Innovates

Deepti Kasturi
Chief Information Officer,
Victorian Building Authority

RAJA MITA
Executive Director, Health
Innovation
Alberta Innovates

Nikhil Patinge
Director, WoVG Data Integration (API Capability)
Department of Government Services

RAJA MITA
Executive Director, Health
Innovation
Alberta Innovates

Alethea Belford
Associate Director of Outcomes and Evidence,
Victoria Legal Aid

RAJA MITA
Executive Director, Health
Innovation
Alberta Innovates

Kirsty McAviney
Program Enablement and Assurance Lead,
Department of Premier and Cabinet

RAJA MITA
Executive Director, Health
Innovation
Alberta Innovates

Kate Lucas
Chief Analytics Officer,
Victorian Agency for Health Information

Discussing the Most Current Topics

#Process & Operational Excellence

#Employee Experience

#Data Fabric & AI


#Continuous Innovation

#Process Automation


#Agility

#Citizen Outcome


#Speed To Value

Registration

LIVE PRESENTATIONS

Hear from public sector leaders about the latest trends and explore how to instantly apply these insights and gain unique perspectives

NETWORKING

An opportunity to engage with your peers from across the state in dedicated networking sessions, interactive roundtable discussions and meal breaks

TECHNOLOGY SOLUTIONS

Hear from leading solutions providers in the government space as they explore key technologies to improve citizen services

ON-DEMAND

Receive on-demand access to session content on the complimentary Public Sector Network social learning platform

Locations

NSW: 09 April | Novotel Sydney Central
ACT: 11 April | Novotel Canberra
VIC: 23 April | Novotel Melbourne on Collins