Steering Committee
![](https://publicsectornetwork.com/wp-content/uploads/2022/10/Mark-Lenzner.png)
Mark Lenzner,
Executive Director, Digital and ICT Sourcing,
NSW Department of Customer Service
![](https://publicsectornetwork.com/wp-content/uploads/2022/11/Laura-Christie.jpeg)
![](https://publicsectornetwork.com/wp-content/uploads/2022/11/Laura-Christie.jpeg)
Laura Christie,
Deputy Secretary, Digital.NSW,
NSW Department of Customer Service
![](https://publicsectornetwork.com/wp-content/uploads/2022/11/melanie.jpg)
![](https://publicsectornetwork.com/wp-content/uploads/2022/11/melanie.jpg)
Melanie Curran,
Business Operations Manager,
NSW Department of Customer Service
2023 Overview
In the midst of ever-evolving global changes and challenges, our government departments and agencies have learned invaluable insights and reaffirmed our belief in the pivotal role of digital innovation.
We remain steadfast in our pursuit of delivering smart, simple, and seamless experiences for everyone, as we learn, adapt, and strive to stay at the forefront of digital transformation.
At Digital.NSW 2023, we explored the strategic directions that will shape our digital future. Putting the customer at the centre, we aim to proactively anticipate their needs, build a strong digital economy through partnerships and innovation, engage and use data insights to create customer-driven services, deliver safe and resilient services, and develop capabilities for the future by investing in our people.
![](https://publicsectornetwork.com/wp-content/uploads/2022/11/The-Hon.-Jihad-Dib-Digi.NSW_.jpg)
![](https://publicsectornetwork.com/wp-content/uploads/2022/11/The-Hon.-Jihad-Dib-Digi.NSW_.jpg)
Check Out the 2023 Highlights
Concurrent Streams
Accessibility
Deliver inclusive and accessible digital services to all NSW communities
Sustainability
Realise the value and potential of digital in a sustainable, safe and cost-effective way
Trust
Cultivate trust in government to build opportunities to share more data safely and effectively
Resilience
Ensure NSW is resilient and prepared for emergencies, online and in-person
Workforce
Equip and empower the workforce to succeed on their digital journey
What Your Peers Had To Say
![](https://publicsectornetwork.com/wp-content/uploads/2022/11/NSWGov_Logo_PMS-C_Primary_FullColour-01.png)
![](https://publicsectornetwork.com/wp-content/uploads/2022/11/NSWGov_Logo_PMS-C_Primary_FullColour-01.png)
![](https://publicsectornetwork.com/wp-content/uploads/2022/11/NSWGov_Logo_PMS-C_Primary_FullColour-01.png)
“Really enjoyed the variety of speakers and the panels were just fantastic – perfect choice of speakers and they were really inspirational and engaging.”
![](https://publicsectornetwork.com/wp-content/uploads/2022/07/sRMFcrtL_400x400.jpg)
![](https://publicsectornetwork.com/wp-content/uploads/2022/07/sRMFcrtL_400x400.jpg)
“An event that’s engaging for both attendees as well as exhibitors. Genuine, valuable conversations driven by mutual goal of constantly improving.”
![](https://publicsectornetwork.com/wp-content/uploads/2022/11/NSWGov_Logo_PMS-C_Primary_FullColour-01.png)
![](https://publicsectornetwork.com/wp-content/uploads/2022/11/NSWGov_Logo_PMS-C_Primary_FullColour-01.png)
![](https://publicsectornetwork.com/wp-content/uploads/2022/11/NSWGov_Logo_PMS-C_Primary_FullColour-01.png)
“It was a good opportunity to listen to inspiring leaders on the state of NSW government innovation and their strategies for the year ahead.”
2023 Speakers
![public sector network man image](https://publicsectornetwork.com/wp-content/uploads/2023/10/MINISTER-NSW.png)
![public sector network man image](https://publicsectornetwork.com/wp-content/uploads/2023/10/MINISTER-NSW.png)
The Hon. Jihad Dib MP, Minister for Customer Service and Digital Government; Minister for Emergency Services, and Minister for Youth Justice
![](https://publicsectornetwork.com/wp-content/uploads/2022/11/Emma-Hogan.jpg)
![](https://publicsectornetwork.com/wp-content/uploads/2022/11/Emma-Hogan.jpg)
Emma Hogan,
Secretary,
NSW Department of Customer Service
![](https://publicsectornetwork.com/wp-content/uploads/2022/11/Sarah-Cruickshank.jpeg)
![](https://publicsectornetwork.com/wp-content/uploads/2022/11/Sarah-Cruickshank.jpeg)
Sarah Cruickshank,
Deputy Secretary, Customer Delivery and Transformation,
NSW Department of Customer Service
![](https://publicsectornetwork.com/wp-content/uploads/2023/02/chris-lamb.jpg)
![](https://publicsectornetwork.com/wp-content/uploads/2023/02/chris-lamb.jpg)
Chris Lamb,
Deputy Commissioner,
NSW Public Service Commission
![](https://publicsectornetwork.com/wp-content/uploads/2022/10/Mark-Lenzner.png)
![](https://publicsectornetwork.com/wp-content/uploads/2022/10/Mark-Lenzner.png)
![](https://publicsectornetwork.com/wp-content/uploads/2022/10/Mark-Lenzner.png)
Mark Lenzner,
Executive Director, Digital & ICT Sourcing,
NSW Department of Customer Service
![](https://publicsectornetwork.com/wp-content/uploads/2022/11/Greg-Wells.jpg)
![](https://publicsectornetwork.com/wp-content/uploads/2022/11/Greg-Wells.jpg)
Greg Wells,
Chief Executive Officer,
Service NSW
![](https://publicsectornetwork.com/wp-content/uploads/2022/10/Lenka-Bradovkova.jpg)
![](https://publicsectornetwork.com/wp-content/uploads/2022/10/Lenka-Bradovkova.jpg)
Lenka Bradovkova,
Executive Director, Identity. NSW,
NSW Department of Customer Service
![NSW Cyber Security Showcase Speakers 2023](https://publicsectornetwork.com/wp-content/uploads/2022/07/Tony-Chapman.png)
![NSW Cyber Security Showcase Speakers 2023](https://publicsectornetwork.com/wp-content/uploads/2022/07/Tony-Chapman.png)
Tony Chapman,
NSW Chief Cyber Security Officer, Executive Director, Cyber Security NSW
Discussing the Most Current Topics
#Digital Divide
#Future NSW Roadmap
#Smart Places
#Realising AI Benefits
#Next Gen Cyber
#Skills Shortage
#Open Data
#Digital Accessibility
At Digital.NSW 2023, we unite under one roof to explore the strategic directions that will guide the next horizon of our digital journey. Our theme this year is “Building a Better Future with Digital”. Our aim is to build on the incredible digital progress NSW has made, with a concerted effort to ensure all NSW citizens and communities benefit. Our aim is to proactively anticipate the needs of our communities, utilise data and insights to create personalised services that proactively anticipate needs, foster a robust digital economy through collaboration and partnerships, and continue to ensure the delivery of safe and resilient solutions. Moreover, we recognise the importance of investing in our people and building capabilities for the future.
Laura Christie,
Deputy Secretary, Digital.NSW,
NSW Department of Customer Service
Location
Royal Randwick Racecourse is well serviced by public transport with a Light Rail station and a purpose-built bus terminal at the racecourse main entrance on Alison Road. Low-cost paid parking is available via the Ascot Street Entrance. See information about transport and parking at Royal Randwick here or view venue map.
2023 Event Partners
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Publicis Sapient
For more than 30 years, we’ve helped some of the world’s biggest organizations build a competitive advantage through digital. Learn More
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Software, Technology Cloud Consulting
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imei – Intelligent Connectivity
imei is an Australian communications services company providing Managed Mobility Services, Data Network and Unified Communications Solutions to enterprises and mid-sized businesses. Learn More
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AI-powered Intelligent Automation empower digital transformation and citizen services Learn More
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KPMG
We are a global network of professional firms providing a full range of services and digital products to industries, government, and not-for-profit sectors. Learn More
Management Consulting, Project Management, Technology Cloud Consulting
Enterprise
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Atomic.io
A world first in customer experience technology. Now your customers can get things done in just one tap. Learn More
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Enterprise, Medium, Not for Profit, Social Enterprise
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Advisory, Business & Digital Transformation, Consulting, Design, Web/SaaS Development
B Corporation, Enterprise
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Nutanix
Nutanix offers a single platform to run all your apps and data across clouds while simplifying operations and freeing companies to focus on business outcomes. Learn More
Application Management, Cloud & Computing, Data Management, Data Science & Artificial Intelligence Services, Software
Enterprise
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Palo IT
Palo IT is a B Corp Tech consultancy on a mission to use tech as a force for good. Learn More
Agile, AI/ML, Business & Digital Transformation, Cloud & Computing, Design, DevSecOps, Digital Government & CX, Enterprise & IT Solution Architecture, Innovation, Software Development
B Corporation
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Business & Digital Transformation, Business Intelligence, Data Analysis, Data Science & Artificial Intelligence Services, Marketing and Advertising
Medium, Small Business
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Genesys
Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer… Learn More
Information Technology & Services
Enterprise
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Nuix
We are a leading provider of investigative analytics and intelligence software, that empowers our customers to be a force for good by finding truth in the digital world. Learn More
Cybersecurity, Data Analysis, Data Management, Data Privacy & Governance, Data Science & Artificial Intelligence Services
Medium
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ThinkPlace
ThinkPlace is a global strategic design and innovation consultancy operating for over 18 years in studios across the world. Learn More
Business & Digital Transformation, Consulting, Design, Innovation, Research
Medium
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Hicksons
Meet Elsa your AI-powered digital assistant from Legal Services, starting in schools Term 4, 2023. Learn More
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Medium
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Architecture & Planning, Business & Digital Transformation, Compliance, Digital Government & CX, Software
Medium
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Data Management, Data Privacy & Governance, Devops, DevSecOps, Digital Government & CX
Enterprise, Micro, Not for Profit
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Digital61
A trusted digital transformation advisor and Cloud Managed Services Provider. We unlock the Simplicity, Mobility, and Security of the Cloud – Empowering your business transformation. Learn More
Agile, Business & Digital Transformation, Cloud & Computing, Cybersecurity, Devops, Enterprise & IT Solution Architecture, Information Technology & Services, Managed Services, Project Management, System Integration
Small Business
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Information Professionals Group
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Enterprise
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4mation Technologies
We help Australian organisations digitally transform through software development, strategy, design and AI. Learn More
AI/ML, Enterprise & IT Solution Architecture, Software Development, Technology Cloud Consulting, Web/SaaS Development
Medium, Small Business
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Brooke
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Business & Digital Transformation, Change Management, Digital Government & CX, Enterprise & IT Solution Architecture, Managed Services
Medium
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webqem
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E-Commerce, E-Learning, Enterprise & IT Solution Architecture, Software Development, Web/SaaS Development
Medium
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Content Creation, Enterprise Software , Video Services
Enterprise, Medium, Small Business
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Enterprise Software , Information Technology & Services
Enterprise
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Low code/No code, Mobility & Wireless, Regulatory, Software, Web/SaaS Development
Enterprise
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Digital Government & CX, Enterprise & IT Solution Architecture, Human Resources/Personnel, Information Technology & Services, Security
Enterprise
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Enterprise, Not for Profit, Social Enterprise
Government Administration, Government Relations, Health
Enterprise
Boost your presence
With last year’s event selling out quickly, why not get ahead in your brand awareness? Through early partnership opportunities, you’ll have the chance to get in front of 11,000+ NSW public sector professionals and receive exposure across all our collateral for our 16-week promotional campaign.
Meeting Purchase Ready Buyers
Direct access to every senior stakeholder looking to advance their customer experience strategy, presents you with a prime opportunity for top-quality lead generation, face-to-face meetings with buyers, and the chance to sky-rocket your marketing conversion metrics in time.
Maximising Brand Exposure
In the run-up to the physical expo, this showcase offers a 365 marketing platform designed to get your brand in front of buyers pre-event. We offer a number of bespoke digital packages including virtual events, reports, and virtual engagements that can boost your brand presence.
Showcasing An Immersive Show Floor
The exhibition floor will showcase bleeding-edge technology providers that provide solutions for your most pressing challenges. Pop down during the networking breaks and explore the expo.
Would you like to explore a partnership with us in 2024?
You can reach out to us at [email protected]
At Digital.NSW 2023, we will explore the strategic directions that will shape our digital future. Putting the customer at the centre, we aim to proactively anticipate their needs, build a strong digital economy through partnerships and innovation, engage and use data insights to create customer-driven services, deliver safe and resilient services, and develop capabilities for the future by investing in our people.
![](https://publicsectornetwork.com/wp-content/uploads/2023/07/digital.nsw-2023-thumbnail-1024x717.png)
![](https://publicsectornetwork.com/wp-content/uploads/2023/07/digital.nsw-2023-thumbnail-1024x717.png)