Public Sector Innovation Show - Saskatchewan
Agenda
Regina, 26 June 2024
All times in CST
7:30 am
Registration and Networking Breakfast
8:30 am
PSN Welcome
8:40 am
Welcome from the Chair
Mike Switzer, Senior Vice-President Consulting Services, Saskatchewan, CGI
Mike Cook, Vice President, Consulting Services, CGI
Curtis Nybo, Director Consulting Expert – Artificial Intelligence, CGI
9:00 am
Hello, Public Sector! The Age of AI is Here
This presentation aims to delve into the transformative potential of Artificial Intelligence within the public sector. It will explore the myriad opportunities AI presents for enhancing public services and improving governance, as well as the associated risks and challenges that must be managed.
9:20 am
Maximize the Value of Your Data for the Most Impactful Decisions
9:40 am
Combatting Cybersecurity with Artificial Intelligence and Collaboration
In today’s digital age, cybersecurity threats remain constant Artificial Intelligence (AI) has significantly changed this landscape, offering scalable and adaptive solutions tailored to the needs of an organization. News of data breaches and online frauds has become a matter of regular occurrence, which serves as a constant reminder that leadership needs to involve the entire team in a strategy for preventing cyber intrusions. The keynote will also discuss ways to develop a culture of shared responsibility.
10:00 am
Identifying & Detailing your Top Priorities for 2024
• What are the utmost priorities in service delivery, workforce, and technology for your department/agency?
• How does each organization decide upon their top priorities?
• Let’s get going! What is standing in the way of completing the top priorities for 2024?
Clint Repski, Deputy Minister, Deputy Minister Office, Ministry of Education, Government of Saskatchewan
Denise Klotz, Executive Director, Injured Worker Appeal Services, Government of Saskatchewan
Rob Cameron, Chief Marshall, Saskatchewan Marshals Service
Moderator: Mike Switzer, Senior Vice-President Consulting Services, Saskatchewan, CGI
10:40 am
Refreshment Break & Networking
11:10 am
Improving Efficiency to Create a Client Experience at the Ministry of Energy and Resources
Efficiency is often seen as a challenge or even an obstacle when it comes to increasing client experience. Client experience is closely aligned to the quality of services delivered. Empowering teams to place the client experience at the core of your improvement projects is paramount to program design leading to positive citizen experience outcomes.
11:30 am
The Building Blocks of Successful Information Technology Investment
What does a successful IT investment look like for your organization? This government keynote will showcase how to succeed with your technology investment. Discover what steps were taken to implement a impactful technology investment.
11:50 am
Modernizing Citizen-Facing Services
The COVID era put enormous pressure on all tiers of government to rapidly accelerate digital transformation efforts in order to effectively and efficiently meet citizens’ needs. Learn how the Arizona Department of Economic Security is leading this charge though its work on digital modernization of citizen-facing services, making it easier for all Arizonans to access important information and departments.
12:30 pm
Networking Lunch Break
1:30 pm
Interactive Roundtable Discussions
1. Data as an Asset for Government to Use and to Protect
Facilitated by: Curtis Nybo, Director Consulting Expert, CGI
2. Intelligence and Automation
Facilitated by: Vlad Yudin, Solutions Architect, Dynatrace
3. Key Legal Issues to Consider in Your Digital Transformation Project
Facilitated by: MLT Aikins LLP
2:30 pm
Presenting Your Information Technology Project: Best Practices for Buy In
New technology can be a game-changer when it comes to how you run your department and projects. Unfortunately, a solid plan can get significant push-back from key decision makers. The issue with waiting until the new becomes mainstream is that you lose the competitive advantage that the technology brings. Components of presenting your technology project should include the opportunity, associated needs or problems, solution, benefits, background, and cost analysis. It should cover other possible options-such as doing nothing-as well as specific exclusions in the proposal, constraints, and other issues.
Hear from experts and learn how the correct strategic applications of a business plan can both help garner buy-in and reduce time.
Peter Akhigbe, Director, Enterprise IT Project Management Office, Government of Saskatchewan
Dan Aho, Director, Business Systems, Advanced Education, Government of Saskatchewan
Derek Pollock, Director of Business Improvement, Corporate Services, Ministry of Government Relations, Government of Saskatchewan
Moderator: Mike Cook, Vice-President Consulting Services, CGI
3:10 pm
Building Effective Partnerships
• What are the best processes to go about this?
• How can government agencies collaborate to drive innovation?
• What are some characteristics to look for in choosing a partner?
Kyle Toffan, Deputy Minister, Ministry of Highways, Government of Saskatchewan
Sara Nichols, Assistant Deputy Minister, Ministry of SaskBuilds and Procurement, Government of Saskatchewan
Dan Wilkins, Chief Information Security Officer, Arizona Department of Economic Security (DES) & PSN Advisory Board Member
Moderator: Mike Switzer, Senior Vice-President Consulting Services, Saskatchewan, CGI
3:50 pm
The Future of Work: The Changing Face of Talent
There are many benefits that come with diversity in the workplace. The public sector’s success is dependent on having their workforce represent the communities they serve. A diverse and inclusive environment establishes a sense of belonging among employees. When employees feel more connected at work, they tend to work harder and smarter, producing higher quality work. As a result, organizations that adopt D&I practices see huge gains in the form of innovation, and decision-making. By identifying actions, leaders can fast-forward positive, more equitable outcomes and begin to fully see, appreciate, and engage all.
Dustin Olson, Manager, Strategic Initiatives, Ministry of SaskBuilds and Procurement, Government of Saskatchewan
Kari Paton, Executive Director, Service Delivery, Ministry of Social Services
Moderator: Mike Cook, Vice President, Consulting Services, CGI
4:30 pm
Closing Remarks
Michael Switzer, Senior Vice President, Consulting Services, CGI
Mike Cook, Vice President, Consulting Services, CGI