Government Innovation Showcase - Federal

• Shared Services Canada’s new strategic direction to accelerate progress in areas of digital services, connectivity, hosting and cyber security
• Collaborating with partners and clients for a world-class enterprise-wide government IT and digital landscape
• Improving digital service delivery through Canada’s Digital Ambition

• Discover real-world applications of AI transforming government services
• Explore how AI enhances operational efficiency and anticipates citizen requirements
• Get insights into the concrete opportunities reshaping the public sector

• What drives growth and collaboration within the innovation ecosystem?
• How can organizations effectively collaborate to accelerate innovation and its impact?
• What are the key challenges and opportunities for nurturing growth within the innovation ecosystem?

Chris Forbes, Deputy Minister, Department of Finance
Kristina Casey, Assistant Deputy Minister and Chief Service and Digital Officer, Transport Canada
Gail Mitchell, Assistant Deputy Minister, Departmental Programs and Operations, Women and Gender Equality
Aaron Reich, Chief Technology Officer, Avanade
Moderator: Ian D Gallaway, Partner, Public Sector, IBM Consultin

• Leveraging digital technologies to advance strategic goals
• Exploring new ways to use digital technologies to improve service delivery and customer experience
• Lessons to learn – getting to grips with the digital tools that citizen really want

• Impact of digital transformation on workforce dynamics and the importance of adaptability
• Strategies for enhancing resilience and fostering a culture of continuous learning
• Align team efforts with innovative initiatives to drive sustainable progress and success

• Explore the latest advancements in AI and its role in revolutionizing CX strategies for public sector organizations
• Discover real-world use cases where AI-driven applications have significantly improved citizen interactions and service delivery

• Uncover cutting-edge HR technologies to attract and retain top talent
• Explore data-driven approaches to optimize HR processes and workforce management

• Uncover the common hurdles that hinder digital transformation and explore effective approaches to overcome them
• Fostering a culture of innovation and agility, enabling organizations to adapt swiftly to emerging technologies
• Discover proactive strategies to anticipate and address potential challenges, ensuring a smooth and successful digital transformation journey

• Fostering Inclusive Culture
• Strategies to unlock the full potential of your diverse workforce, harnessing unique perspectives and talents for greater success
• Embracing Change: Exploring how embracing diversity and inclusion can lead to adaptability and resilience in the ever-evolving public sector landscape

• Discover how the Arizona MVD rethought their field offices and digital platforms to unify a better citizen experience.
• Explore ways to leverage partners to create win-win-win contracts.
• Learn about new trends on digital identity, best practices and vision for the future

• In the era of remote work and digital workplaces, how can the public sector attract and retain top talent to build a skilled and diverse workforce?
• Strategies for upskilling and reskilling public sector employees to stay relevant in an ever-changing technological landscape
• How can HR leaders in the public sector foster a culture of innovation, employee well-being, and work-life balance?

Sonia Cote, Chief Human Resources Officer, Canada Revenue Agency
Kiran Hanspal, Assistant Deputy Minister, Human Resources Branch, Public Services and Procurement
Dominique Dallaire, Chief Human Resources Officer, Human Resources, Standards Council of Canada
Josh Gosliner, VP HXM Product Strategy, SAP
Moderator: Kyle Thomas, Global Industry Leader for Public Sector Regulatory Agencies, Appian

• What are the key challenges faced by the public sector in transitioning to a digital-first approach, and how can they be overcome?
• How can emerging technologies such as AI, blockchain, and IoT be leveraged to enhance citizen services and government operations?
• How can government agencies collaborate with the private sector to drive innovation and implement cutting-edge technologies?

Joel Martin, Chief Digital Research Officer, National Research Council of Canada
Scott Taylor, Director General, Digital Enablement, Shared Services Canada
Marc Brouillard, Chief Information Officer, Department of Public Services and Procurement
Erica Vezeau, Director General, Digital Academy, Canada School of Public Service
Thomas Rice, Strategic Partner, Manager, Nintex
Moderator: Caroline Abela, Partner, Deloitte Digital

1. Smart Governance: Integrating AI in Public Sector Decision-Making for Improved Service Delivery
Facilitated by: Tim Wilshaw, Technology Sale Leader – Federal Government of Canada Global Sales, IBM

2. Harnessing Generative AI as a “Digital Knowledge Worker
Facilitated by: Matt Thomas, Partner, Deloitte Digital

3. Risks, Threats and Opportunities of AI in DevOps
Facilitated by: Shihan Fernando, Senior VP-Sales, Modern Requirements

4. Enhancing Citizen Experience: Strategies for Seamless Digital Service Delivery
Facilitated by: Kyle Thomas, Global Industry Leader for Public Sector Regulatory Agencies, Appian

5. Digital Transformation Roadmaps: Key Steps to Transform Traditional Government Services
Facilitated by: Andrew Bailey, Director, Data and Analytics, Maximus

6. Cybersecurity in the Digital Era: Protecting Sensitive Government Data and Systems
Facilitated by: Paul West, Director, Global Public Sector, ThinkOn

7. Controlling your cloud costing: A How-To Guide
Facilitated by: André Leduc, Senior Business Development Manager, AWS Canada

8. AI and integrity: Creating an Ethical Framework in the Public Sector
Facilitated by: Aaron Reich, Chief Technology Officer, Accenture/Avanade

9. Data Sovereignty, Residency and Security: Embracing Public Cloud Innovation in the Government Policy and Risk Framework
Facilitated by: John Hewie, National Security Officer, Microsoft & Scott Levac, Director, Modern Technologies, Office of the Chief Information Officer, Treasury Board of Canada Secretariat

10. Data-Driven Decision Making: Leveraging Analytics for Evidence-Based Policy Formulation
Facilitated by: Michael Anderson, Chief Public Sector Strategist, Informatica

11. Remote Work and Hybrid Models: Embracing Flexible Work Arrangements in the Public Sector
Facilitated by: Brent Gorman, Partner, Kyndryl

12. Kubernetes and AI Made Simple
Facilitated by: John Encizo, Field Chief Technology Officer, Lenovo & Tracy Walker, Sr Solution Engineer / Security Specialist, SUSE & James Allanson, Solutions Architect, R2i

13. Understanding the Differences Between Public and Private Cloud
Facilitated by: Danny Vitale, Solutions Architect, VMware

14. Building a Resilient Workforce: HR Strategies for Employee Well-being and Engagement
Facilitated by: Andrea Jaffray, Lead Workforce Solutions Consultant, UKG & Andrew Brisco, Lead Solution Consultant, UKG

15.Cloud Adoption Strategies: Streamlining Government Operations through Cloud Solutions
Facilitated by: Trey Guinn, Field Chief Technology Officer, Cloudflare

16. How Public Sector can Securely Manage Distributed Data
Facilitated by: Derek Pollitt, Sales Director, Denodo

17. Unlocking Innovation with Ease: The Revolutionary Impact of No-Code/Low-Code Technologies
Facilitated by: Evan Roth, Public Sector Account Executive, Nintex

18. Emerging Technologies for Government: Exploring the Potential of AI, IoT, and Blockchain
Facilitated by: Robert Falzon, Head of Engineering, Office of the CTO, Checkpoint

19. Upskilling and Reskilling: Nurturing a Future-Ready Public Sector Workforce
Facilitated by: Josh Gosliner, VP HXM Product Strategy, SAP

20. AI-Driven Insights: Harnessing Artificial Intelligence to Enhance Data Analytics in the Public Sector
Facilitated by: Tara Holland, Government Data and Analytics, Industry Principal, SAS

21. Legacy Transformation in the Public Sector
Facilitated by: Gurinder J Singh, Canadian Services Leader, Cúram by Merative

22. The Seven Sins of Public Sector Innovation – and what to do about it!
Facilitated by: Shaun Illingworth, Principal, DFFRNT

23. Guiding Governments to Zero Trust
Facilitated by: Mike Berthold, Sr. Solutions Architect, Okta & Jonathan Ha-Tran, Sr. Sales Engineer, Zscaler

• Addressing the Digital Divide and Ensuring Equal Access to Government Services
• Discover the latest trends shaping digital innovation in the public sector
• Explore transformative strategies to enhance citizen-centric services

• Uncover financial management strategies that drive cloud cost optimization
• Explore how connected DigitalOps can optimize costs across teams
• Learn how to decrease carbon footprints through renewable cloud energy sources

• What strategies do successful government organizations employ to overcome challenges during digital transformation?
• How can emerging technologies such as AI, IoT, and blockchain revolutionize public service delivery?
• In an ever-changing technological landscape, how do CIOs ensure continuous learning and development for workforce to stay at the forefront of innovation?

Philippe Johnston, Vice-President and Chief Technology Officer, Canadian Air Transport Security Authority
Melissa Kittmer, Assistant Deputy Minister, Policy and Data Division, Privacy, Archives, Digital, and Data, Ministry of Public and Business Service Delivery, Government of Ontario
Pauline Martin, Director of Government Strategy for Microsoft Worldwide Public Sector, Microsoft
Moderator: Robert Conlin, Canadian Federal Managing Director Global Sales, IBM