Webinar: Creating a Unified Services Experience for Higher Education
Agenda
New York, 17 September 2024
All times in EDT
12:00 pm
Welcome from Public Sector Network
12:05 pm
Welcome from the Chair: Freshworks
12:15 pm
Lessons Learned from the Pivot to Digital Post-Pandemic
- Case Study: Overview of your organization’s initial plan of action to meet a disproportionate number of digital-first students
- Strategic insights into leveraging digital tools for effective teaching and learning
- Student and faculty perspectives on the transition and its impact on education quality
12:30 pm
Digital Transformation in Higher Education: The Way Ahead
Shelton Waggener, President, The CIO Perspective
Panelists:
Jimmy Rogers, Director of Information Technology, Colorado Department of Higher Education
Travis Johnson, Senior Director, Service Management, Georgetown University
- Meeting digital native students: How is your university adapting to new modes of teaching
- Efforts to improve staff and student journeys with higher ed institutions
- Necessary next steps to meet the digital paradigm
Shelton Waggener, President, The CIO Perspective
Panelists:
Jimmy Rogers, Director of Information Technology, Colorado Department of Higher Education
Travis Johnson, Senior Director, Service Management, Georgetown University
1:05 pm
Q&A with the Audience
1:10 pm
Closing Remarks from the Chair: Freshworks
1:15 pm
Virtual Event Adjourns