Webinar: Creating a Unified Services Experience for Higher Education

Agenda

New York, 17 September 2024

All times in EDT

12:00 pm

Welcome from Public Sector Network

12:05 pm

Welcome from the Chair: Freshworks

12:15 pm

Keynote

Lessons Learned from the Pivot to Digital Post-Pandemic

Jimmy Rogers, Director of Information Technology, Colorado Department of Higher Education
  • Case Study: Overview of your organization’s initial plan of action to meet a disproportionate number of digital-first students 
  • Strategic insights into leveraging digital tools for effective teaching and learning 
  • Student and faculty perspectives on the transition and its impact on education quality 

Jimmy Rogers, Director of Information Technology, Colorado Department of Higher Education

12:30 pm

Panel Discussion

Digital Transformation in Higher Education: The Way Ahead

Moderator:
Shelton Waggener, President, The CIO Perspective
Panelists:
Jimmy Rogers, Director of Information Technology, Colorado Department of Higher Education
Travis Johnson, Senior Director, Service Management, Georgetown University
  • Meeting digital native students: How is your university adapting to new modes of teaching 
  • Efforts to improve staff and student journeys with higher ed institutions 
  • Necessary next steps to meet the digital paradigm 

Moderator:
Shelton Waggener, President, The CIO Perspective
Panelists:
Jimmy Rogers, Director of Information Technology, Colorado Department of Higher Education
Travis Johnson, Senior Director, Service Management, Georgetown University

1:05 pm

Q&A with the Audience

1:10 pm

Closing Remarks from the Chair: Freshworks

1:15 pm

Virtual Event Adjourns