ICT Modernisation Roadshow

• Transformation through cloud adoption and leveraging its potential
• Overcoming challenges, how to seize the opportunities.  

• How to use project sponsorship effectively to deliver technological change to critical front-end infrastructure and ways of working
• Influencing teams and key personnel to do the right thing at the right time
• Practical ways to tackle resistors and how to overcome common transformation challenges

• Exploring AI-generated use cases to streamline operations and boost productivity in government services. 
• Discussing the GenAI copilot partnership to enhance operational efficiency. 
• Addressing the ethical considerations of AI implementation, including transparency, privacy, and responsible use in government applications. 

• Modernisation drivers and risks: how to meet the needs of continued digital transformation and effectively establish and prioritise a modernisation roadmap? 
• What strategies and best practices can be employed to minimise disruption to existing systems and processes during the modernisation of legacy ICT infrastructure? 
• Future planning: how can organisations build a flexible and adaptive ICT infrastructure to sustain agility and innovation? 

Jordy Ughetti, Chief Experience Officer, Cenitex 

Daniel Lewis, Head of Technology, State Library Victoria 

Nikhil Patinge, Director – WoVG Digital Integration Services, Department of Government Services 

• Transformation through cloud adoption and leveraging its potential
• Overcoming challenges, how to seize the opportunities. 

• Unlocking the potential of AI-generated use cases to streamline government IT operations and enhance productivity. 
• Discussing Agile/Prince/ Waterfall methodologies to expedite software development and deployment, fostering adaptability and efficiency. 
• Implementing resilient network, cloud computing, and data centre strategies to strengthen government operations, ensuring scalability and reliability. 
• Delving into innovative software solutions tailored for effective data management, cybersecurity, and digital collaboration, safeguarding government assets, and facilitating seamless teamwork. 

Innovation and growth are paramount for organisational success. But how do you balance both? Join us to discover how organisations like yours are embracing the power of strategic IT systems to ignite innovation, drive profitability, and fuel exponential growth. Explore successful case studies, practical frameworks, and proven methodologies that leverage IT systems to create a culture of innovation, optimise operations, and capitalise on emerging market opportunities.  

Roger Harper, Senior Director, Service Delivery Management, Rimini Street

Imre Szabo, Group ICT Manager, SCEE Group

The session will provide an overview of investments and initiatives to modernise WA Government’s ICT landscape.

• Modernisation drivers and risks: how to meet the needs of continued digital transformation and effectively establish and prioritise a modernisation roadmap? 
• What strategies and best practices can be employed to minimise disruption to existing systems and processes during the modernisation of legacy ICT infrastructure? 
• Future planning: how can organisations build a flexible and adaptive ICT infrastructure to sustain agility and innovation? 

Sue Wilson, Chief Information Officer, Department of Communities

Sean Halligan, Chief Technology Officer, Department of Justice

Demogene Smith, Chief Information Officer, South Metropolitan Health Service

• Transformation through cloud adoption and leveraging its potential
• Overcoming challenges, how to seize the opportunities. 

Prioritise ICT investments based on their alignment with the strategic objectives, balancing new projects with ongoing commitments, and focusing on establishing core capabilities that form the basis for long-term success.

Technology is progressing quickly, posing a challenge for organisations to keep up and make the right technology decisions. To ensure positive business outcomes, IT leaders must meticulously assess technology options, including the identification and management of technical debt. Addressing technical debt is essential to avoid impeding future strategic initiatives and to make informed decisions about investing in advanced technologies, such as artificial intelligence (AI).

• Managing your data with Salesforce as the CX platform of engagement
• Humans with agents drive citizen satisfaction together
• How GenAI for Government will evolve, and how flexibility is key.

• Modernisation drivers and risks: how to meet the needs of continued digital transformation and effectively establish and prioritise a modernisation roadmap?
• What strategies and best practices can be employed to minimise disruption to existing systems and processes during the modernisation of legacy ICT infrastructure?
• Future planning: how can organisations build a flexible and adaptive ICT infrastructure to sustain agility and innovation?

• Transformation through cloud adoption and leveraging its potential
• Overcoming challenges, how to seize the opportunities.

• • How business and technology imperatives impact/drive transitioning from traditional bare-metal systems to a flexible cloud-based infrastructure.
  • How the hybrid cloud approach combines the benefits of on-premise and cloud environments for better control, costs and scalability.
  • How to optimise cloud resources to manage costs and efficiently handle seasonality and peak periods.
  • Our learnings and core challenges of hybrid cloud adoption.

• Managing your data with Salesforce as the CX platform of engagement
• Use of sovereign foundation models to ensure security and control
• How GenAI for Government will evolve, and how flexibility is key

• Modernisation and innovation: Should we choose a platform for 2028 or just for now? How are we enabling platforms for AI?
• What strategies and best practices can be employed to minimise disruption to existing systems and processes during the modernisation of legacy ICT infrastructure? 
• Future planning: how can organisations build a flexible and adaptive ICT infrastructure to sustain agility and innovation?